I am obsessed with the Modern Alchemy line from ESPA. Everywhere I go, people ask me what perfume I am wearing and get complimented on how I smell and have been told I smell expensive. I wish they mad... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
I am obsessed with the Modern Alchemy line from ESPA. Everywhere I go, people ask me what perfume I am wearing and get complimented on how I smell and have been told I smell expensive. I wish they mad... Voir plus
L'entreprise a répondu
Experience would have been better if your search engine showed the refined skin polish so I could add to my saved list since it is out of stock. I had to find it either through Google and then log in... Voir plus
L'entreprise a répondu
My wife and I first discovered ESPA at the spa at The Ritz-Carlton in Palm Springs and instantly fell in love. We tried it there, eased it into our routine, and were hooked. Our first purchase was... Voir plus
L'entreprise a répondu
I bought Espa bath and body oils in the gift set for my daughter, who is a yoga teacher at a residential recovery facility. It is traditional in our style of teaching to give hands-on adjustments in S... Voir plus
L'entreprise a répondu
ESPA products are as unique as they are effective; they are tested each and every day by a highly trained and extremely professional global network of therapists based in 55 countries. Recognised as global leaders in spa, ESPA successfully combines t...
Crosby Way, GU9 7XX, Farnham, Royaume-Uni
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Fairly easy to shop. Wish there is a travel size of the Hydrsting cleansing milk. Maybe there is and I misssed it.

Réponse de ESPA

Réponse de ESPA
The Website is well organized and I was able to search for a shaving product easily. Check out was smooth and shipping occurred promptly. Just waiting for delivery, which is soon.

Réponse de ESPA

Réponse de ESPA
Unable to use my 15% code for signing up for the newsletter. Absolutely love the serum and I’m almost out so just ordered it anyways.

Réponse de ESPA
My wife and I first discovered ESPA at the spa at The Ritz-Carlton in Palm Springs and instantly fell in love. We tried it there, eased it into our routine, and were hooked.
Our first purchase was the Tri-Active Lift & Firm Collagen Booster and wow—absolutely fantastic. After that, we added the Calming Cica Mask (the lotion-style mask you apply and rinse off), and it quickly became a staple.
I’m pretty into my skincare routine, but my wife is next-level and has been teaching me the ropes—and these products genuinely deliver. Everything smells fresh, feels luxurious, and most importantly, you can see real results within weeks.
If you’re serious about skincare (or want to be), ESPA is 100% worth it. Highly recommend.

Réponse de ESPA
Love the candles but no choice on scent or size anymore

Réponse de ESPA
Love this micellar water! Works for makeup removal - also great for using in AM to get gunk off from sleep. Couldn’t live without!

Réponse de ESPA
I bought Espa bath and body oils in the gift set for my daughter, who is a yoga teacher at a residential recovery facility. It is traditional in our style of teaching to give hands-on adjustments in Savana to end a class. The oils provide a subtle aromatherapy influence and antibacterial shield. I was able to find the product easily on the Espa website. The gift set is perfect, as it gives a nice variety in smaller bottles, which are easy to transport and won’t lose potency before they are used up. Thank you!

Réponse de ESPA
It's the product that's great, not the experience of shopping for it, sorry.

Réponse de ESPA
I received a notice that my package was delivered on Saturday night and it never arrived at my adress. I tried to reach the delivery company but was stuck with a bot that never got back to me with any information or explanation. I reached out to Espa yesterday and never heard back or received an explanation. Last night my package ended up on my front lawn. Whoever it was mistakenly sent to must have delivered it to my house. It is outrageous and unforgivable that neither Espa or Sway (the delivery service) never responded to any of my inquires and calls for help in finding the package. This is horrible customer service and I doubt I will ever do business again with Espa.

Réponse de ESPA

Réponse de ESPA
Love the products from ESPA, really great deals for the Holidays on a budget. My skin will be happy and I will be happy.
Merry Christmas!

Réponse de ESPA
The website does not allow for a customer to change their mind on items in their cart (either adding or removing items). Also, it would be helpful on the shipping charges if customers would be advised up front regarding the minimum spend to achieve free shipping.

Réponse de ESPA
Excellent quality products, very nice packaging, smell great and REALLY work!!!

Réponse de ESPA
Would be great if prices were offered in Canadian dollars offer, shipping to Canada but had to pay in usd, so paid in even more in currency exchange.

Réponse de ESPA
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.