Second time ordering from this company, first time no issues hence returning customer. Sadly won’t be using again - need to return an item (as my consumer rights) but impossible to get any communicati... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
Fantastic experience. Panicking on The weekend to get these light lens ready for the working week and received on Tuesday. Packaging and product fantastic. Excellent communication throughout the proce... Voir plus
L'entreprise a répondu
Highly recommend this company from start to finish help me through out. Parts are excellent quality and quick next day delivery. Thanks
L'entreprise a répondu
Phenomenal! Don’t think I’ve ever written that in a review before. I just hit a pole in a blind spot. Pulled over logged in and in less than 2 mins I had my order confirmed as the correct part paid an... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Vehicle-Spares.com supply the largest range of brand new Car Lights, Wing Mirrors, Bumpers, Bonnets, Wings, Grilles and Trims to customers all over the UK.
Coordonnées de contact
8 Castlegate, DN11 9QU, Doncaster, Royaume-Uni
- 03332244847
- hello@vehicle-spares.com
- vehicle-spares.com
4,1
Bien
156 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 60 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
I ordered for my…
I ordered a new wheel arch trim for my Peugeot Expert (after hitting a deer 🙃), fortunately, it arrived within a couple of days and fit great 👍
28 octobre 2024
Ordered a part but wanted to return it…
Ordered a part but wanted to return it so they not answering calls or replying to my messages
9 octobre 2024
Avis spontané
Boxer rear bumper cover
Fast and efficient ordering process. Made contact via whats app to confirm item would fit my vehicle and confirm price.
Very pleased with my purchase.
1 octobre 2024
Downright disgraceful
Ordered a bonnet for delivery - I was told it would be delivered by 6 pm and I heard nothing. I called the carrier and they do not have any deliveries for my address. The seller did not provide a tracking number, they provided inaccurate information and I still do not have my item. I have tried calling vehicle spares on numerous occasions, nobody answers the telephone and they take excessive amounts of time to reply to WhatsApp messages.
This is shocking customer service and the multitude of reviews speak for themselves.
If I do not receive my item, I will be escalating this with my bank and authorities as other reviews seemed to already be doing.
2 octobre 2024
Avis spontané
Dreadful fitting out of shape wing…
Dreadful fitting out of shape wing purchased for £193.
I know it is a copy but I paid more for what I thought was a quality part I should have bought a cheap Chinese copy from eBay would have fitted the same.
I emailed the company twice explaining the bad fitment and they couldn’t even be bothered emailing me back. I’ve been in the trade for over 30 years and this part was a bad fitting out of shape panel fit for the scrap heap £193 down the drain. AVOID‼️
1 septembre 2024
The headlights was in good condition…
The headlights was in good condition and the delivery we really quick
2 août 2024
Next day delivery which is great and no…
Next day delivery which is great as dacia seems to be out of stock with head lamps. No problem at all when fitted with garage going good so far
25 juillet 2024
Fantastic service start to finish…
Fantastic service start to finish needed a price and availability quickly phone was answered within minutes.
goods arrived in perfect condition within timescale needed.
very happy would highly recommend
1 août 2024
Scum
Scum. Don't believe the fake paid reviews they're clearly disingenuous. DO NOT BUY FROM THESE PEOPLE. Scammers. NO contact, I've returned my item as they sent me the wrong one and they refuse to acknowledge despite it being recorded delivery. Give me my refund. I'll be going to the relevant authorities to get this sorted as you disgust me.
31 juillet 2024
Avis spontané
Wow 🙌 a company that actually makes a…
Wow 🙌 a company that actually makes a purchase online feel like you literally are there in a shop buying it, communication by WhatsApp for any queries you have. In a modern digital world were companies just don’t do the ground work to give the customer a good experience 9 times out of 10 anymore, I have to say I was so impressed by this honestly from purchasing to delivery they have been there updating and putting me at ease regarding ordering the right size item to updates on delivery. I will know where to go in the future now for any parts I need, don’t hesitate to youse this company everyone if you want to feel like a valued customer and get quality items I can say this is the company for me 😁 thanks 🙏🏼
24 juillet 2024
Avis spontané
AVOID I suggest to contact ombudsman…
AVOID I suggest to contact ombudsman about this company.
Pick up the phone. You've sent me the wrong mirror. NO RESPONSE ANYWHERE. I think this lot are related to WINGMIRRORMAN. Check out their reviews too! OH DEAR
In reply to your lovely caring innocent professional response below. You horrible cowards I HAVE CONTACTED YOU VIA EMAIL AND YOU DO NOT RESPOND SO DON'T PLAY THAT GAME. GIVE ME MY MONEY BACK. MY ITEM WAS TRACKED AND RECORDED PAID FOR MY BE. You are thieving low lives.
24 juillet 2024
Avis spontané
Réponse de Vehicle-Spares.com
Mr Boardwalk, I am sorry to hear that you have had a bad experience. This is not what we are about and we go over and above to ensure customer issues are resolved. We requested more information from you on 24th July so that we can look further into this. Unfortunately you have failed to respond with further details.
Should you wish for us to resolve this issue, please contact us. We are not associated with the company you mentioned.
All the best,
Vehicle-Spares.com Team
Great service
Ordered the bonnet and recieved a call checking to make sure it was correct to vehicle
Dispached straight away and recieved within a few days couldnt fault at all
30 juin 2024
Réponse de Vehicle-Spares.com
Thank you for your genuine feedback Patrick 👍
Great service
Great service .
My delivery was late , so I've contacted them by WhatsApp, and they responded immediately providing Tracking number and just got my part delivered safe and sound.
Thank you very much Vehicle-Spares .
Keep it up.
11 juillet 2024
Avis spontané
Quick service !
30 juin 2024
Never received anything
Never received anything, no one answering phone and no one replying to email as well. I do not recommend tvis rubbish seller to anyone
25 juin 2024
Réponse de Vehicle-Spares.com
Hello M Z Khalid,
Thank you for your feedback. We responded to your email on Thursday 27th June at 22:16 chasing the delivery. Your order was placed after our 4pm cut off on the 25th June so was therefore due for delivery on Thursday 27th June.
FedEx attempted to deliver your order on Thursday 27th June but no one was home and no safe place to leave it. The item has now been returned to us and a refund issued as the courier was unable to reach you by phone.
I can see you also purchased the same item back in January 2024 with no issues.
If you still require the part, please get in touch and we would be happy to send the part out again. You can reach us by phone or whatsapp on 03332244847 or email sales@vehicle-spares.com.
We look forward to hearing from you.
Vehicle-Spares.com Team :)
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