VersaDesk Avis 720

TrustScore 4 sur 5

3,8

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

ordered the foundry april 11th, its now june 3rd. Last email i recieved was 20 days ago stating that it was in the final inspection and packaging step. Still haven't gotten any tracking informatio... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I wanted to personally thank Ana Gonzalez for going above and beyond with assisting me with refurbishing the Supervisor office at my location. The office equipment has been outdated for many years. Wi... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Great desk - I bought the L-shaped 72” model with the extra mounts to accommodate a total of 5 monitors. Motors work super smooth and controller is great. Took about 2 hours to assemble by myself. Som... Voir plus

Noté 5 sur 5 étoiles

Customer Service was great! Our rep Lizz was so understanding of our needs, patiently explained all options, and was very professional. We purchased two VersaDesks and two dual monitor arms.

L'entreprise a répondu

À propos de l'entreprise

  1. Fabricant de meubles
  2. Magasin d'accessoires informatiques
  3. Ordinateur et accessoires

Écrit par l'entreprise

VersaDesk is the leader and original in Electric Sit- Stand Desk Solution products that specializes in innovative designs for your office, at home, at your work space, or for the hobbyist. Our designs are registered and patent pending. Being around since 2006 we have the experience in creating innovative and long-lasting office furniture. From urgent needs to specialized project requirements, you can be assured of the most professional, creative, personalized and prompt service in the industry.


Coordonnées de contact

3,8

Bien

TrustScore 4 sur 5

720 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 80 % de ses avis négatifs

Répond généralement dans un délai de plus d'un mois

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Veronica is why I would come back! Well done A++

Veronica Mendoza took care of me from start to finish. I find VersaTables chat feature to be quite helpful and Veronica was on the spot every single time. I contacted her several times and the continuity of care in dealing with her each time really made this buying experience a pleasure. The product we got was a known item and it was perfect. Thanks again for all that you do...and special thanks to Veronica!

17 juin 2022
Avis spontané
Noté 5 sur 5 étoiles

Veronica to be the most valuable asset…

Veronica to be the most valuable asset for The company . I had no luck in reaching a satisfactory reply from my first CS agent whom gave me a run around and worst blocked me from their toll free number.

Veronica picked up my call after I used a different phone … and she had resolved the broken set that I have.

Hats off to you Veronica !

Edward

8 juin 2022
Avis spontané
Noté 5 sur 5 étoiles

Excellent Product

I really enjoy the ease of using this desk to sit and stand. I can fit my monitor and laptop on the size I selected, and it's awesome!

2 juin 2022
Noté 4 sur 5 étoiles

I love my desk and am happy with it!

I truly love my desk and am super happy that I can adjust it (4 different heights) whenever I feel like it. I programmed my desk with the different heights that I prefer and all I need to do is hit a button to change the heigh...GREAT! This makes me super happy and it is very easy to do.
The only thing I didn't know or maybe didn't pay attention too, the desk needed to be assembled. It was delivered in four / five boxes and feel blessed that my brother had time and the knowledge to assemble it. I would not have been amble to do it.

19 mai 2022
Noté 1 sur 5 étoiles

Extremely Disappointed

Extremely disappointed. I ordered your Power Pro desk riser, and added a duel monitor bracket to the order as well. I placed my order on April 17th with an expected shipping date of April 26th. The 26th came and went with no indication/confirmation of shipping. I went on the the VersaDesk website and inquired through the chat option/service, and was informed my order shipping date would now be May 6th. It's now May 17th and I still have no confirmation that my order has shipped. I went back to the website yesterday and there is no longer a chat feature in which to inquire. I called the 800 number and was on hold for about 2 minutes before a recording instructed me to leave a message for call back. As of this review I have not received a call back. I have absolutely no idea when or even if my order will ship...yet my credit card was charged 30 days ago. Everyone gives your desk risers great reviews which is why I ordered one, and I like to be able to provide a review as well. Unfortunately, it's tough to review something you haven't received. If you're going to use supply chain issues as an excuse for delayed, or in my case...no shipping, then you need to remove "always in stock, ready to ship" from you website homepage. I would have to say my first and only experience with VersaDesk and any of your product line is definitely in the toilet!

17 mai 2022
Avis spontané
Noté 4 sur 5 étoiles

Great desk

Desk is great, my wife truly loves it. Had a little trouble getting a replacement part, but Versa fixed the issue. That is the only reason I am not giving it five stars.

7 mai 2022
Noté 5 sur 5 étoiles

72” L-Shaped Model - Great Desk

Great desk - I bought the L-shaped 72” model with the extra mounts to accommodate a total of 5 monitors. Motors work super smooth and controller is great. Took about 2 hours to assemble by myself. Some of the pre-drilled holes didn’t align perfectly but the screws go right in with a little additional force. Use a drill to drive the screws and get about a half dozen Velcro straps (1/2”x8”) to attach the cables in a tidy fashion underneath. Would definitely recommend.

5 mai 2022
Noté 5 sur 5 étoiles

Outstanding USA Product

Thank you VersaDesk for this fabulous Sit/Stand desk with electric lift function and USB port. It is a brilliant design and I am completely in love with the functionality! What drew me to your website was the "USA MADE" product while searching sit/stand desk options. I also want to comment on your price point as it was comparable to other sit/stand options that were not electric.

15 décembre 2021
Avis spontané
Logo de VersaDesk

Réponse de VersaDesk

Hello Michelle,

We are glad to know that you love your desk. That is our main priority. Thank you for sharing your feedback.

Best wishes

Versa Products !!!

Noté 1 sur 5 étoiles

Terrible Follow Up and No Resolution

I made the purchase in full on 8/3/21. A week later received a notification that a part was back ordered and wouldn't be in stock until the end of August. Followed up numerous times at end of August to no response from the customer service rep assigned to my ticket. First week of September she finally told me the part hadn't arrived and would be in by 9/17. Followed up on 9/14 and numerous times after that. I received a response that they were closely monitoring my order (polite way of saying I have no clue what's up). Fast forward a couple weeks and I finally received my desk on 9/27. The desk top is cheaply manufactured out of particle board and laminate top. All pieces of the desk top has serious warps in them that was either a manufacturing issue or FedEx improperly stack items on top. Shipper didn't indicate not to stack on top and the pallet it came on was a hodgepodge of miscellaneous boards so I'm surprised the entire shipment wasn't damaged. I still cannot get any update from the business on when a replacement top will be shipped to me. Absolute nightmare, take your business elsewhere.

6 octobre 2021
Avis spontané
Logo de VersaDesk

Réponse de VersaDesk

Hello Eric,

Thank you for bringing this to our attention. We would like to have this matter resolved for you in the best way possible. Damages can happen during transit and we will take full responsibility for it. Please contact us at support@versatables.com so that we can better assist you.

Best regards

Noté 4 sur 5 étoiles

Actually, a 4.5…

This is a fabulous desk! Solid, attractive and easy to use. It would be 5 stars… but the descending speed is very slow. Ascending is fine, rapid and accurate, the the descend is really sluggish. It’s probably designed that way to avoid collisions with desktop paraphernalia, but still… so… 4.5.

Otherwise, great desk for the money. Very happy.

19 août 2021
Noté 5 sur 5 étoiles

Love the desk

Love the desk. One small issue--the blue LED is always on. The versa desk is in my home office (my bedroom), and the bright blue light is a problem at night. I have to cover it with something so that it doesn't disturb my sleep. It'd be great to have an off switch for the light. Otherwise, wonderful product and and I really appreciated the follow-up customer service call after I received it.

13 août 2021
Noté 5 sur 5 étoiles

I love the VersaDesk

I love the VersaDesk. It compact enough to sit on my existing home office desk but yet big enough for my 2 monitors and laptop. The transition from sit to stand in seamless. One of the best purchases I've made for my home office.

11 août 2021

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus