ordered the foundry april 11th, its now june 3rd. Last email i recieved was 20 days ago stating that it was in the final inspection and packaging step. Still haven't gotten any tracking informatio... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
ordered the foundry april 11th, its now june 3rd. Last email i recieved was 20 days ago stating that it was in the final inspection and packaging step. Still haven't gotten any tracking informatio... Voir plus
L'entreprise a répondu
I wanted to personally thank Ana Gonzalez for going above and beyond with assisting me with refurbishing the Supervisor office at my location. The office equipment has been outdated for many years. Wi... Voir plus
L'entreprise a répondu
Great desk - I bought the L-shaped 72” model with the extra mounts to accommodate a total of 5 monitors. Motors work super smooth and controller is great. Took about 2 hours to assemble by myself. Som... Voir plus
Customer Service was great! Our rep Lizz was so understanding of our needs, patiently explained all options, and was very professional. We purchased two VersaDesks and two dual monitor arms.
L'entreprise a répondu
VersaDesk is the leader and original in Electric Sit- Stand Desk Solution products that specializes in innovative designs for your office, at home, at your work space, or for the hobbyist. Our designs are registered and patent pending. Being around since 2006 we have the experience in creating innovative and long-lasting office furniture. From urgent needs to specialized project requirements, you can be assured of the most professional, creative, personalized and prompt service in the industry.
14108 Towne Ave. , 90061, Los Angeles, Etats-Unis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 80 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Called to discuss products a d shipping. Was quickly out in touch with someone who could answer my questions. Very knowledgeable and helpful
My first order of the desk came damaged but it did get replaced, however it did take awhile
This is my second Versa Desk Purchase. Firs one was 1 1/2 years ago for my office in Boston.
Setup a home office in Rhode Island during Pandemic - purchased the Versa Corner desk unit - Absolutely perfect for my corner office desk and new home computer setup with dual monitors. The extra USB port on the desk is a plus also
Much appreciation to Versa Desk for this product.
Outstanding customer service. I had a small hiccup with my order and the customer service has been very responsive and helpful. What I appreciate the most is having the opportunity of working with the same person throughout the process.
One of the worst buying experience ever. First the product was falsely advertised. Product was not compatible with my iMac. I have post sales customer service a chance to assist me. After going back-and-forth numerous phone calls, emails and often times no callbacks that was promised and emails ignores, I was advised I needed to purchase additional hardware. But they did not know what hardware I needed to purchase! I ultimately returned the product. Adding insult to injury they wanted me to pay to ship it back. SMH
We fell in love the product the moment we saw the video. Although the complete desk set up with keyboard tray and monitor arms did not work out for us, we love the desk & bike chair. Wobble board was a bit whimpy but that may be because I'm a wobble board kinda guy.
The customer service team returned what didn't work for us. Great job Veronica!
Enjoyed working with you and your team!!!
I am thrilled with my VERSA Desk. I love the option to stand and work. The desk topper was easy to assemble and works great. Just what I was looking for!
Love it and keeps me on my feet when I need to break up the sitting and standing throughout the day!
Very happy with my purchase. Works great. My back doesn't get sore anymore.
Intended for this to be a portable desk to move between my offices, but the unit is way too heavy to transport.
The service was great. My questions were answered timely, directly and clearly. The person helping me also provided visuals for further understanding.
Perfect size for my work needs. It was essy to assemble. It's sturdy, durable and silent when elevating and lowering.
I never thought i would use it as much as I do...I mostly stand now. I bought for two of my employees as well and they love it too
Love working at my desk and feel much more productive!
I received a broken versa desk that I immediately followed up on trying to get a replacement for. It took me nearly a month and a half, about six emails, and probably more than 10 phone calls and various escalations ultimately resulting in a compromise on my part to get a product that would suffice instead of the product that I wanted. While ultimately I did end up with a versa desk, the quality was not nearly what I have known to expect in the past and while they did try to make the frustration right by sending an anti-fatigue mat, I still sat with a broken versa desk boxed up in my house for about six weeks longer than I would have liked. It was overall a very frustrating experience, one that makes me unlikely to recommend this product in the future.
Their return policy is impossible -- you are responsible for the shipping fee of the very expensive desk riser if you choose to return. Not feasible for a public school district to spend that $$ on return shipping.
The desk has worked great. There is enough room for a large display, speakers and my Surface. It moves up and down smoothly without disturbing anything on the desk. Great product.
Lost the first order and had to send a second order and took a little too long to receive my order
We are so happy that we are using this motorized riser desk from Versa Desk. We had a minor problem at the beginning, and reported and got fixed right away. The USB port at the desk is very helpful. Happy customer and continue to spread the word about this desk.
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.