vertumotorcycles.com Avis 

272
TrustScore 5 sur 5

4,8

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Noté 5 sur 5 étoiles

Michael in Motorcycle Sales made my experience in purchasing a Honda GB350S very easy. Luckily they had a used bike for sale which I was offered a test ride which I accepted. I ordered a new bike whic... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I just wanted to say thank you for the outstanding service you've provided throughout the purchase of my new motorcycle. From start to finish, you've been incredibly professional, helpful, and... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I visited Virtue BMW in Shipley in June to throw a leg over a bike I’d been thinking about for a while. Walking into the dealership I was welcomed by Fiona who asked if she could help with anything,... Voir plus

Noté 5 sur 5 étoiles

My dealings with the sales rep Michael Shaw has been excellent with no pressure what so ever to purchase a bike, just good advice on what options are available to me, making the whole process very e... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Concessionnaire de motos
  2. Concessionnaire de véhicules à moteur

À propos de vertumotorcycles.com

Écrit par l'entreprise

At Vertu Motorcycles we have a fantastic selection of quality new and used motorcycles for sale from some of the world’s leading bike manufacturers.

Our expert team are committed to making the process of buying a motorcycle as simple as possible. With a wealth of knowledge, our sales team will be on hand to help answer any questions that you may have, with transparent advice – whether you visit your local dealership or choose to buy online.

Plus, we don’t just sell motorcycles – we can help you look after them too! Our team of highly skilled technicians can take care of all MOT, servicing and repairs work at our specialist workshops that are equipped with the latest technology and tools.

We also provide a professional helmet fitting service and have a range of accessories for all motorbike makes and models.

As part of our commitment to you, we will be there every step of the journey – from initial interest to after purchase you will benefit from help and advice from our expert team.

If you are looking for a new or used motorcycle, or motorcycle MOT testing, servicing or repairs then get in touch today to see how we can help. You can contact your local dealership, or browse online.

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4,8

Excellent

TrustScore 5 sur 5

272 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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A répondu à 85 % de ses avis négatifs

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4,8

Tous les avis

(272)

231 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Ducati Sunderland

Very easy process and very quick did the deal on Sunday and bike ready to go on the Tuesday, very pleased with my purchase and would return to this dealership, Steve was helpful and responsive

1 mars 2026
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Réponse de vertumotorcycles.com

Thank you for sharing your feedback. We're really pleased to hear how smooth and quick the process was for you — from agreeing the deal on Sunday to having the bike ready by Tuesday. It’s great to know you’re happy with your purchase and that Steve was helpful and responsive throughout.
We appreciate your recommendation and would be delighted to welcome you back in the future.
Kind regards,
Matthew

Noté 5 sur 5 étoiles

Excellent customer service thanks !

6 mars 2026
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Réponse de vertumotorcycles.com

Good afternoon,

Thank you for your review. I’m really pleased to hear you received excellent customer service — that’s great to know.

Kind regards,
Dean

Noté 5 sur 5 étoiles

David and Honda Grantham team from part…

David and Honda Grantham team from part xchange to picking new motorbike 100%.. Service and paperwork made easy.

5 mars 2026
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Réponse de vertumotorcycles.com

Good afternoon Peter,

Thank you for your great review. I’m really pleased to hear that David and the Honda Grantham team made the whole process smooth from part‑exchange through to collecting your new motorbike. It’s fantastic to know the service and paperwork were made easy for you.

Kind regards,
Dean

Noté 5 sur 5 étoiles

I've bought many bikes from BMW…GSA1300

I've bought many bikes from BMW Motorrad but the best experience has been with Motorrad Vertu Shipley.

Fantastic friendly service and after sales help too.

3 mars 2026
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Réponse de vertumotorcycles.com

Thank you for taking the time to leave such a fantastic review. It’s wonderful to hear that, despite having bought many bikes from BMW Motorrad over the years, your best experience has been with the team at Motorrad Vertu Shipley. Delivering friendly service and strong after‑sales support is something the team takes great pride in, so your feedback really means a lot.
We truly appreciate your trust and look forward to supporting you with many more great experiences in the future.
Kind regards,
Matthew

Noté 5 sur 5 étoiles

This is the third bike I Have bought…

This is the third bike I Have bought from Vertu Shipley. On each occasion Rick has made the whole process seamless for me, a great product and great service.
I also have to give Karen a mention in the back office who sorted the speedy registration of the bike to ensure a quick turn around.
They are both highly professional and a credit to themselves and the business.

5 mars 2026
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Réponse de vertumotorcycles.com

Thank you for taking the time to leave such a fantastic review. It’s wonderful to hear that this is your third bike from Vertu Shipley and that Rick has consistently made the whole process seamless for you. Delivering great products alongside great service is exactly what we strive for, and your loyalty means a great deal.
I’m also pleased that Karen’s efficiency in the back office helped ensure a quick turnaround with the registration. Both Rick and Karen take great pride in their work, and they will be delighted to know their professionalism has made such a positive impression.
Thank you again for your continued trust and support.
Kind regards,
Matthew

Noté 5 sur 5 étoiles

ADV 350

Big thank you to Adam and everyone at the Grantham dealership. Picked up my new bike yesterday and I am over the moon with it. Adam could not have been more helpful and the whole experience from start to finish was outstanding. Cheers mate :)

4 mars 2026
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Réponse de vertumotorcycles.com

Hi Ken,
Thank you so much for taking the time to leave such a brilliant review. We're delighted to hear how pleased you are with your new ADV 350 — it’s fantastic that you’re over the moon with it!
Adam and the team at our Grantham dealership will be thrilled to know they made your experience outstanding from start to finish. Your kind words and appreciation really do mean a lot.
Wishing you many enjoyable and safe rides on your new bike. Cheers! 😊
Kind regards,
Liza

Noté 5 sur 5 étoiles

From the beginning to the end the…

From the beginning to the end the service was second to none.
The sales team was very helpful .
Would recommend these guys to anyone.
Thanks for your help see you in a couple of years for my up grade.

3 mars 2026
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Réponse de vertumotorcycles.com

Hi Jonathan,
Thank you for leaving such a fantastic 5‑star review. We're delighted to hear that your experience from start to finish was second to none. It's great to know the sales team were so helpful and made the process smooth and enjoyable for you.
We really appreciate your recommendation, and we’ll look forward to seeing you again in a couple of years for your upgrade.
Kind regards,
Liza

Noté 5 sur 5 étoiles

Vertu Motorrad…

I’ve been using Vertu Motorrad Sunderland for several years now, and every experience has been absolutely fantastic. The service is consistently first‑class — no pressure, no pushiness, just genuine support from people who clearly care about what they do. They always give you the time you need, and nothing is ever too much trouble. Any question you have, they’re right there with helpful, honest advice.
Steve has been my main point of contact throughout, and he’s been outstanding. Knowledgeable, friendly, and incredibly easy to deal with, he’s made every visit a pleasure. I can wholeheartedly and enthusiastically recommend both Vertu Motorrad and Steve — they truly set the standard for exceptional customer service.

1 mars 2026
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Réponse de vertumotorcycles.com

Hi Derek,
Thank you for your fantastic 5‑star review. We’re delighted to hear that you’ve consistently received first‑class service from Vertu Motorrad Sunderland over the years. It’s great to know the team’s genuine, pressure‑free support has made every visit a positive experience.
Steve will be especially pleased with your kind words — his knowledge and friendly approach truly make a difference.
We really appreciate your continued loyalty and your wholehearted recommendation.
Kind regards,
Liza

Noté 5 sur 5 étoiles

I spotted the Honda Goldwing on Sunday…

I spotted the Honda Goldwing on Sunday afternoon, reserved it and visited Grantham on the Monday morning to view it. I met Adam Corney, he knows everything about these bikes which was very reassuring, I traded in my Triumph Rocket 3. Thanks Adam for all your help and making it all go so smoothly

2 février 2026
Avis spontané
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Réponse de vertumotorcycles.com

Hi Bob,
Thank you for your fantastic 5‑star review. We're delighted to hear that your experience at Vertu Honda Bikes Grantham went so smoothly. It’s great that you found the Honda Goldwing you were looking for and that Adam’s knowledge and support reassured you throughout the process.
We really appreciate your kind words and are pleased the trade‑in and purchase were handled to your satisfaction.
Kind regards,
Liza

Noté 5 sur 5 étoiles

BMW S1000R

I recently bought a brand new S1000R from this dealership, I had the pleasure of dealing with Stephen throughout. He was great from start to finish, making sure I was happy with everything without pressuring me at all. Gave me a great Part Ex deal and matched a deal from another BMW dealership on the S1000R. Throughly happy with the whole process, I never actually went to the dealership so communication was key and Stephen certainly kept me informed every step of the way.
Would certainly recommend this dealer… for the ride!

25 février 2026
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Réponse de vertumotorcycles.com

Thank you for your fantastic review. We’re really pleased to hear you had such a smooth and positive experience when purchasing your new S1000R. It’s great to know Stephen looked after you so well from start to finish — keeping you fully informed, never applying pressure, and ensuring you were happy with everything throughout the process.
We’re delighted he was able to offer a strong part‑exchange deal and match the offer from another BMW dealership. It’s brilliant to hear that the whole experience was seamless, even without visiting the dealership in person.
Thank you for the recommendation — enjoy the ride!
Kind regards, Keith

Noté 5 sur 5 étoiles

purchased a lovely motorcycle from…

purchased a lovely motorcycle from theses guy. couldn't have gone any better. The salesman Chris took me through the sale with utter professionalism. From start to finish. The bike was delivered on time and the driver Kevin went over the bike and showed me every thing i need to know including the paper work. Overall a fantastic experience. will defiantly deal with these guy again.

24 février 2026
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Réponse de vertumotorcycles.com

Hi Bill,
Thank you for your fantastic 5‑star review! We’re delighted to hear that your motorcycle purchase from Vertu Honda Bikes Stockton couldn’t have gone any better. It’s great to know that Chris guided you through the sale with complete professionalism from start to finish.
We’re also pleased that your bike was delivered on time and that Kevin took the time to go through everything with you, including all the paperwork. It’s wonderful to hear the whole experience was so smooth and enjoyable.
Thank you again for your kind words — we’re thrilled you’d happily deal with us again!
Kind regards,
Liza

Noté 5 sur 5 étoiles

Getting first motor bike

Ian was very helpful & made the purchase procedure very easy Kept us informed all the way Was delivered on day promised Would definitely recommend Honda Gratham

25 février 2026
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Réponse de vertumotorcycles.com

Thank you for your kind review. I’m delighted to hear Ian made the whole process easy and kept you informed throughout. It’s great that your car was delivered on time and that you’d recommend Honda Grantham.
Kind regards, Keith

Noté 4 sur 5 étoiles

Communication and the service I to was…

Communication and the service I to was good from start to Finnish. Steven was always help full.

2 janvier 2026
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Réponse de vertumotorcycles.com

Thank you for your review. We're pleased to hear that the communication and service were good from start to finish, and that Steven was always helpful throughout the process. We really appreciate your feedback.
Kind regards,
Keith

Noté 5 sur 5 étoiles

Excellent service

Excellent service, great people, would definitley recommend.

6 février 2026
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Réponse de vertumotorcycles.com

Hi David,
Thank you for the brilliant 5‑star review. We’re really pleased to hear you received excellent service and found the team great to deal with. We truly appreciate your recommendation.
Kind regards,
Kerry

Noté 5 sur 5 étoiles

Fabulous dealer with the customer at heart

Phoned and spoke to Michael ref a used R1250GS Adventure. Michael was professional, helpful and did a great deal. When I went to see the bike, there was some corrosion on the swingarm and diff that was not in keeping with the rest of the bike that was immaculate. They spoke to BMW and fought my case for getting it sorted and then installed it, making the bike perfect.
I really can’t express how brilliant all the staff were to deal with and based on my experience I would highly recommend them.

21 février 2026
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Réponse de vertumotorcycles.com

Hi Phillip,
Thank you for the fantastic 5‑star review. We’re really pleased to hear how well Michael looked after you throughout your enquiry and purchase. It’s great to know he was professional, helpful and able to secure a great deal for you.
We’re also delighted that the team acted quickly when you spotted the corrosion, working with BMW to get everything resolved and ensuring the bike was absolutely perfect for you. Your praise for the whole team means a great deal, and we truly appreciate your recommendation.
Kind regards,
Kerry

Noté 5 sur 5 étoiles

Ducati Diavel service at Ducati Sunderland

Having moved up to the Northumberland area recently from the Manchester area I booked my Ducati Diavel in with Ducati Sunderland for it's first (minor) service. And I have to say I was very impressed with their customer service from start to finish.

Mick Clements' service team, and in particular Stu Turner who actually serviced my bike, really took care of me and my bike, keeping me informed every step of the way........and to put the icing on the cake it was returned looking like new.

Thanks Mick and Stu! You've done Ducati proud! Keep up the good work!

23 février 2026
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Réponse de vertumotorcycles.com

Hi T Di Stasi,
Thank you for your fantastic 5‑star review! We’re delighted to hear that your first service experience with Ducati Sunderland was so impressive. It’s wonderful to know that Mick Clements and his service team — especially Stu Turner — took such great care of both you and your Ducati Diavel, keeping you informed throughout the process.
Hearing that your bike was returned looking like new is brilliant, and the team will be thrilled to know they made such a positive impression. Your kind words and encouragement truly mean a lot.
Thanks again for taking the time to share your experience — you’ve certainly made their day!
Kind regards,
Liza

Noté 5 sur 5 étoiles

Purchased an R1300GS through Vertu…

Purchased an R1300GS through Vertu which was smooth and pleasant as a transaction, collected the bike as agreed with no issues at all, Robert couldn't be any more helpful, highly recommend the company.

20 février 2026
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Réponse de vertumotorcycles.com

Thank you for your review. We're delighted to hear your R1300GS purchase was smooth and pleasant, and that Robert was so helpful throughout. We really appreciate your recommendation.
Kind regards, Keith

Noté 5 sur 5 étoiles

Excellent service

From start to finish Lewis was excellent working professionally and friendly to get me to a deal I was happy with. My bike was delivered as promised and in exactly the condition it was described as. I will definitely use these guys again.

15 février 2026
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Réponse de vertumotorcycles.com

Good morning Patrick,
Thank you for your great review. I’m really pleased to hear that Lewis looked after you so well from start to finish, working professionally and in a friendly way to get everything just right for you. It’s fantastic to know your bike arrived exactly as described and right on time.
Hearing that you’d happily use the team again is brilliant feedback.
Kind regards
Dean

Noté 4 sur 5 étoiles

Nice guys very helpful they know their…

Nice guys very helpful they know their stuff easy to deal with would recomond them decent price as well

16 février 2026
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Réponse de vertumotorcycles.com

Good afternoon David,

Thank you for your review. I’m really pleased to hear you found the team helpful, knowledgeable and easy to deal with. It’s great to know the pricing felt fair and that you’d recommend them.

Kind regards,
Dean

Noté 5 sur 5 étoiles

Everything was so easy .Great customer…

Everything was so easy .Great customer service .

12 février 2026
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Hi Kevin
Thank you for your lovely feedback. We're really pleased to hear that everything was so easy and that you received great customer service throughout. Your comments are truly appreciated.
Kind regards
Dawn

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