Musah, First time I've had an easy time making an online purchase. The staff is incredible supportive particularly Clare who really took me through the whole process well.Shout out to James too.
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Amazing customer service! Solid transparency between customer and vivid gold! Bought my xbox series x and ps5 from them along with various other accessories and all items were delivered on time. If an... Voir plus
Vivid Gold is top-notch in terms of service delivery, pricing and quality. In particular Victor is courteous, knowledgeable and very professional; Vanessa in sales is great with customers too. Got my... Voir plus
Reliable equipment. They are prompt to respond and deliver immediately just as they say. I once had a set of batteries for my controller that weren't working after I bought them. I informed them and... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Your #1 Video Game & Multimedia Store in Kenya. Shop Online! We Deliver! You Game!
Coordonnées de contact
No 2, ABC Court, Mukuyu Road, Off Northern Bypass, Marurui - Thome, Nairobi, Kenya
- +254724925236
- info@vividgold.co.ke
- vividgold.co.ke
4,9
Excellent
317 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
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![Logo de Vivid Gold - Video Game Outlet [KE]](https://consumersiteimages.trustpilot.net/business-units/56b9eb5f0000ff000588b288-198x149-2x.avif)
Réponse de Vivid Gold - Video Game Outlet [KE]
Thank you for the positive feedback. We appreciate the support
Very welcoming..friendly and…
Very welcoming..friendly and knowledgable as well as very good genuine product
6 décembre 2022
Réponse de Vivid Gold - Video Game Outlet [KE]
Thank you for the positive feedback. We appreciate the support
The website is smooth and user friendly…
The website is smooth and user friendly so it was easy for me to purchase what I was looking for.
6 décembre 2022
Réponse de Vivid Gold - Video Game Outlet [KE]
Thank you for the positive feedback. We appreciate the support
Expensive but am always sure am getting…
Expensive but am always sure am getting genuine stuff
14 mars 2022
Avis spontané
Réponse de Vivid Gold - Video Game Outlet [KE]
Thank you for the positive feedback. We appreciate the support. We don’t compromise on quality, however we strive to maintain affordable prices at all times.
Great service and products
28 novembre 2022
Réponse de Vivid Gold - Video Game Outlet [KE]
Thank you for the positive feedback. We appreciate the support
Réponse de Vivid Gold - Video Game Outlet [KE]
Thank you for the positive feedback. We appreciate the support
Week 3 without receiving my purchase and zero communication.
It is more than 3 weeks still waiting to receive my online purchase.
Yet to receive any communication on my order status without pestering the sales agents.
Extremely unprofessional!!
19 novembre 2022
Réponse de Vivid Gold - Video Game Outlet [KE]
Apologies for the inconvenience. Part of the delay was occasioned by the pilots crew strike that affected our inventory logistics where we had to reroute our cargo to another airline provider. Our sincere apologies Steve. Our mantra is to always leave the customer with A+ level satisfaction. However we are glad you got to recieve the item in awesome condition as and how you expected it. Look forward to serving you once again.
Réponse de Vivid Gold - Video Game Outlet [KE]
Thank you. We appreciate the positive feedback.
Highly Recommend
They are always very responsive and super helpful. Never been disappointed with their service. I would highly recommend :)
8 octobre 2022
Réponse de Vivid Gold - Video Game Outlet [KE]
Thank you Patrick. We appreciate the positive feedback.
Vivid gold has good service and delivery
I think their service is good and friendly. Unfortunately, I find them quite expensive, especially for delivery.
4 novembre 2022
Réponse de Vivid Gold - Video Game Outlet [KE]
Thank you for the feedback. Kindly bare with us. The rise of fuel costs, has a ripple effect to the delivery charges. As and when they fluctuate so does the delivery charges. Apologies for the inconvenience caused.
Réponse de Vivid Gold - Video Game Outlet [KE]
Thank you for the update. We continue to improve on our efficiency even during an influx of orders. Apologies for the late confirmation on your order.
Prompt service and very friendly staff
8 octobre 2022
Réponse de Vivid Gold - Video Game Outlet [KE]
Thank you
They have the best customer care service
They have the best customer service. Orders are delivered in the quickest time.
7 octobre 2022
Avis spontané
Réponse de Vivid Gold - Video Game Outlet [KE]
We appreciate the positive feedback
I love everything about them
I love everything about them. Very fast order processing and wide variety of items.
3 octobre 2022
Réponse de Vivid Gold - Video Game Outlet [KE]
We love the feedback, thank you.
Efficient
Efficient, timely, Easy to use together with great customer support for enquiries makes vivid gold an amazing store.
30 septembre 2022
Réponse de Vivid Gold - Video Game Outlet [KE]
Must appreciated.
Good quality products and world class…
Good quality products and world class customer service.I received what i had ordered for in good time and any issues/queries i had were addressed immediately.I will definitely recommend them to others.Special thanks to Victor who was already ready to pick my calls and sort me out.
3 octobre 2022
Avis spontané
Réponse de Vivid Gold - Video Game Outlet [KE]
Much appreciated
Excellent Service
Very good, quick and professional services. I mostly love the fact that they don't discriminate. My 9 year old son is the one that got in touch with them and I was impressed that they will always pick his calls and take him through what he needed to do. Bravo
27 septembre 2022
Avis spontané
Réponse de Vivid Gold - Video Game Outlet [KE]
Thank you
Quick service and packing the item as…
Quick service and packing the item as gift was a good touch 👍. Will order again
27 septembre 2022
Avis spontané
Réponse de Vivid Gold - Video Game Outlet [KE]
Thank you
Fast delivery and amazing service
16 septembre 2022
Very good and professional
Very good and professional
I have made various purchases previous the customers care is very good.
30 août 2022
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