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Lisez les avis des autres

Noté 5 sur 5 étoiles

We have just purchased a power chair from VTB Mobility, Orpington branch. We were assisted by Andrew, who was professional, informative and above all extremely patient with us. He answered all our q... Voir plus

Noté 5 sur 5 étoiles

I had issues with my scooter, from phoning them, in the morning I was asked to bring it in, they kept it overnight and it was ready the next day, great people and great service, I would recommend them... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Mum needed a stairlift really quickly, as her mobility deteriorated rapidly. From first contact, the service from VTB was amazing. Panish came round the same evening & measured up, advising what was m... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Greeted by Dee on arrival ( a lovely lady) and Chris showed us a selection of what fitted my needs. Thoughtful, inciteful and very knowledgeable about the products, we very quickly found what I needed... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Fournisseur d'équipement de mobilité

Informations provenant de diverses sources externes

VTB Mobility supply and install a range of mobility equipment in Bromley and Orpington in Kent, from scooters and wheelchairs to electric beds and walking aids.


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

32 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,7

Tous les avis

(32)

2 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Highly recommended retailer

It was a pleasure to shop at VTB Mobility, the sales people are very competent and helpful. I needed a stair lift for my wife and, after a visit in my home to take measurements, I ordered what was recommended and it was installed 2 days later. The stairlift is perfect, it is exactly what we needed.

6 décembre 2021
Avis spontané
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Réponse de VTB Mobility

Thanks Raymond, appreciate your feedback and pleased everything is now sorted for you.

Noté 5 sur 5 étoiles

Excellent service

Mum needed a stairlift really quickly, as her mobility deteriorated rapidly. From first contact, the service from VTB was amazing. Panish came round the same evening & measured up, advising what was most suitable for her 1960’s open wooden stairs. Panish phoned the next day with a price, which we accepted. Less than a week later the stairlift was installed & i5 has transformed Mums use of her house. Excellent job, thanks VTB for your solid advice and excellent service.

24 septembre 2021
Avis spontané
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Réponse de VTB Mobility

Was a pleasure to be of service. Please let us know if there's anything else we can help with.

Noté 5 sur 5 étoiles

Helpfull staff

Went in this morning to buy my mother a walking frame, the young man (Leroy) was serving an elderly lady. I was impressed at how patient and helpful he was.. he went on to serve me, going above and beyond what he needed and explained about the VAT relief on equipment. Highly impressed with the shop and staff. I will be back

18 septembre 2021
Avis spontané
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Réponse de VTB Mobility

Hi Kim, Thanks so much for your kind review. You know where we are if there is anything else we can help with.

Noté 5 sur 5 étoiles

We needed a stair lift quickly as my…

We needed a stair lift quickly as my mother's condition got worse very fast. VTB Mobility were fantastic. They came around within 24 hours, listened to us explaining our requirements and suggested what we would need to both, myself and my mother which was important and made us feel very comfortable. There was no pressure selling at all. The order was placed straight after. I found VTB Mobility to be very professional, courteous and most of all, understanding, which I believe is very important to elderly people. The service was impeccable and I cannot recommend VTB Mobility highly enough.

19 août 2021
Avis spontané
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Réponse de VTB Mobility

Thanks for the review. Hope you are getting on well with the stairlift. Please let us know if we can be of any further assistance.

Noté 5 sur 5 étoiles

Fantastic service.we needed a stairlift…

Fantastic service.we needed a stairlift urgently, they came and measured up on the same day of contact, and it was fitted a couple of days later.
Can’t thank them enough.

29 juin 2021
Avis spontané
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Réponse de VTB Mobility

Hi Paul, Thank you for your review. It was a pleasure to serve you.

Noté 5 sur 5 étoiles

My husband was blown over with the…

My husband was blown over with the professionalism of Christopher Mountain, from the company. He was so patient and able to answer all our questions. His kindness was beyond what we expected.
My husband had no concerns at all especially when he reassured us that he is a phone call away if we should need him. We will use his services anytime any day and recommend him to our friends and family.

18 juin 2021
Avis spontané
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Réponse de VTB Mobility

Thank you for your kind words Belinda, they are much appreciated.

Noté 5 sur 5 étoiles

Superb service from VTB Mobility …

VTB Mobility provided excellent support in helping to choose the most appropriate product and generally throughout the first enquire right up to when the product was delivered. They have also contacted me since to make sure I am happy with the product and there are no issues. I would recommend them wholeheartedly.

8 mars 2021
Avis spontané
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Réponse de VTB Mobility

Hi Mr Chotai,
Thank you for your review. We're glad you are pleased with the chair.

Noté 5 sur 5 étoiles

Excellent service

Excellent service!
The team were very friendly and accommodating. The engineer who fitted the stairlift did a great job, really appreciated the quick service!

8 mars 2021
Avis spontané
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Réponse de VTB Mobility

Hi Sue,
Thank you for your kind words.

Noté 5 sur 5 étoiles

Outstanding Service, Excellent Staff

Excellent customer service and product knowledge from the staff. Leroy and Chris were absolutely brilliant, very friendly and approachable. They took time and care to understand my needs and guided me accordingly.

16 décembre 2020
Avis spontané
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Réponse de VTB Mobility

Hi Usha,
Thank you for the feedback. Hope you are enjoying your scooter.
VTB Mobility

Noté 5 sur 5 étoiles

Quick and efficient service

Quick and efficient service, very pleasant staff who were easy to talk to.
Exceptionally fast response to our request for a stairlift, even brought the date forward to coincide with my father's return from hospital.
All questions answered well and we were encouraged to contact them with any other concerns.

19 novembre 2020
Avis spontané
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Réponse de VTB Mobility

Hi Lyn,
Thanks for the review, pleased to have helped. Hope your father has settled back in at home.
VTB Mobility

Noté 5 sur 5 étoiles

Brilliant service today at VTB when…

Brilliant service today at VTB when buying a scooter for my mum. Staff really helpful and informative.
Thank you for your patience and time spent.
Would definitely recommend this shop!

3 juillet 2020
Avis spontané
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Réponse de VTB Mobility

Hi Kay,
Thanks for the recommendation. A pleasure to help you and your mum.
VTB Mobility

Noté 5 sur 5 étoiles

l visited VTB on Monday 8th August…

l visited VTB on Monday 8th August 2020, to replace the batteries on my ATM scooter, what a great experience, friendly, helpful great price, not only replaced the batteries but checked the scooter over , old fashioned service, can't recommend them enough 5 star.
Chris Papworth

15 juin 2020
Avis spontané
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Réponse de VTB Mobility

Hi Chris,
Thanks for the recommendation.
VTB Mobility

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