I ordered a set of Christmas decorations, designed to hold cash for gifts. When the order was received, only 2 of the 8 supplied were as described. I contacted the company via email on 2 separate... Voir plus
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PLEASE DONT WASTE YOUR MONEY I ordered acrylic Christmas money decorations. The delivery was all over, first it was delivered then it wasn't to be fair I was surprised to actually get them. When I did... Voir plus
Misleading product it’s just a coloured water small plastic bags stay away from this fraud company it’s a total scam don’t waste your money buying this rubbish green pods for toilet stay away from thi... Voir plus
There was a mistake on my order and I emailed Vyjoy who replied almost immediately AND refunded me without any questions.. Their customer service is excellent and I will definitely shop again. Tha... Voir plus
L'entreprise a répondu
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 52 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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Paid for goods but not received
Zero customer service! No reply’s to numerous emails ! Non delivery of goods though payment taken! Noted that Amazon uses their services! Perhaps they should check on their credibility! Fair trading should be notified! Personally ! would not deal with with vyjoy again a completely shoddy service! Plus forget asking for a refund you’ll not get a response!

Réponse de Vyjoy
Ordered No-Pump vacuum storage bags
Ordered No-Pump vacuum storage bags. After waiting weeks they arrived today. What a disappointment, don't work and cheap plastic, a complete waste of £36. Nothing at all like the advert, unable to find again on Facebook. Don't buy from thus company.

Réponse de Vyjoy
Don't buy from this company
The company took money for 2 items rather than the 1 I wanted to order. I emailed to cancel the unwanted item strsight away and get money back but got no reply. No idea when the items will arrive. It has been weeks. Don't buy from this company!

Réponse de Vyjoy
Ordered ages ago
Ordered ages ago, no sign and wont answer ny email 30 quid gone. Scammers

Réponse de Vyjoy
I have already posted a negative review…
I have already posted a negative review about vyjoy having been unable to contact them following numerous emails I am happy to report that vyjoy has now rectified my problem although it has taken some time but it is to my complete satisfaction

Réponse de Vyjoy
Fake rose quartz roller ball and chemicals instead of castor oil
I ordered 3 100% organic castor oil with rose quartz roller ball, and I received was 3 bottles of a cocktail of synthetic chemicals with a plastic roller. They don’t answer emails so I threw them straight in the bin where they belong. Beyond disgusted. This company needs to be prosecuted for false advertising. Fuming, just wish I’d seen the reviews for these dishonest lying people first.

Réponse de Vyjoy
I ordered and received 3 magnet fly…
I ordered and received 3 magnet fly trying machine. They look the part but unfortunately a compleat waste of money. There is no user guide. Which renders them useless. I have emailed them and sent messages. No reply. There is no phone number to ring. Stay well clear. Before you reply saying you can't do anything without a order number hear it is
940449
My phone number is
07401002076

Réponse de Vyjoy

Réponse de Vyjoy
Ordered 100% Organic castor oil with a…
Ordered 100% Organic castor oil with a rose quartz roller. I received glycerine with a plastic roller. No reply from customer service when requested a full refund. Avoid this company total scam.

Réponse de Vyjoy
I ordered 1 magnetic fly threader for…
I ordered 1 magnetic fly threader for fishing they sent and charged for 3.
When they arrived...
As a seasoned fly Fisherman I find this line thread device useless.
Despite several attempts to make sense of this gadget the magnet will not secure the fly for threading also the magnet refuse to stay in place.
It looked too good to be true; Alas it has proved to be so.
Please send details for return & Refund.
Thank you 🎣
I have attempted to contact this elusive comp on 7 different occasions..email etc over this last week;
No response.
I would not touch them with a 13 foot spinning rod.
Yahoo Mail: Search, organise, conquer

Réponse de Vyjoy
TOTAL SCAM
Ordered 3 clay cloths for my car, took weeks to arrive, definitely NOT what was advertised, these look like they where made by a drunk blind man, obviously another Chinese scam, Advertised using someone else’s advert, arrived in a clear plastic bag not the storage container in the advert, now to start the long process to get my money back
DO NOT USE THIS COMPANY, total scammers

Réponse de Vyjoy
Don’t believe everything you read.
I ordered a clay cloth that was on a Facebook ad. After reading the reviews I was sceptical it would even turn up. 1 week later and my item was delivered and exactly as described. Excellent service and value for money. Thank you.

Réponse de Vyjoy
Weak metal handle on the aerator…
Weak metal handle on the aerator sheared after just 4 hours of use. The foot plate is strong and robust but then unequal torque from the soil vacuum on use transfers to the weakest point! The t junction area leading to a sheared handle. As a grassland engineer I recommend aeration but this could be a waste of money 7bkess you only have 100 Sam lawn for low use

Réponse de Vyjoy
solar water fountain
Bought a solar water fountain. Nothing like the website. Tiny and zero power. Complete waste of time and money.

Réponse de Vyjoy
Be very wary of this fraudulent…
Be very wary of this fraudulent business. You add an item to the basket and it adds the postage (understandable) but when it processes the order another item has automatically appeared. You do not see the total until you have submitted the order. Now radio silence and they refuse to respond to any of my emails. FRAUDSTERS! Do not order anything from these crooks
No Response
Same as many people here, saw a product they were advertising, bought it, recieved it, its junk. Contacted to send back for a refund and absolutely no response. Fortunately purchased via Klarna so payments now suspended until they respond
Goods arrived but do not adhere to wall…
Goods arrived but do not adhere to wall sent 3 emails already to customer service still nothing
Terrible Chinese company
Terrible Chinese company. Advertises as uk based …. Not so. Ordered bathroom shelves designed to stick to wall by suckers. Didn’t work. Returns address was Uk so I immediately returned only to see the site change its returns address to a Chinese one after I contacted them. Fortunately had already sent and got a screenshot of their returns policy and addresses before they could do it. Do not use con artists. Item also took weeks to arrive
My order had not arrived I have tried…
My order had not arrived I have tried to contact you for a refund but have been ignored why are you allowed to continue to sell goods we never get you are disgraceful
The items received were not as described on website
The items received were not as described, i contacted seller to ask for refund and what I needed to do on this and after several email attempts I did not get any response. Would not use this company again. Red flag company
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