Wallpaper Online Avis 

282
•
TrustScore 4 sur 5

3,8

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I decided to try the "new style" of self adhesive wall paper. The walls we were using were substandard and the paper difficult to install, so it was not the best option for situation.... But my hat go... Voir plus

Noté 1 sur 5 étoiles

Wished I had read the previous review completely correct do not use this company!!! Bought over week ago wallpaper they state 1-2 day delivery. No contact you can’t ring no one to explain. Yet they ha... Voir plus

Noté 5 sur 5 étoiles

Fantastic choice of wallpapers to choose from, also the cheapest site for this product. I searched four different sites that sold this paper and wallpaper on line were the cheapest by several pounds... Voir plus

Noté 5 sur 5 étoiles

Great price compared to other sellers of the same paper. Extremely helpful to deal with particularly Katie who went out of her way to help. Pepe delivered within two days! All in all a very good s... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de papiers peints

Écrit par l'entreprise

Wallpaper UK is headed by a small family team. We seek to offer our customers the highest level of product knowledge and technical expertise to ensure that our client’s expectations are exceeded. Please call or email us if you are unsure of everything, we are happy to help.


Coordonnées de contact

3,8

Bien

TrustScore 4 sur 5

282 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

3,8

Tous les avis

(282)

4 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Ordered as it was cheaper than Wickes…

Ordered as it was cheaper than Wickes and B&Q. Had to wait a little while for delivery, but that was fine because I wasn’t ready to start decorating yet. Gave me the chance to strip walls and repair drill holes. So all in all great service. Driver was very polite. So will recommend.

14 octobre 2023
Noté 1 sur 5 étoiles

We haven't received our order and there…

We haven't received our order and there has been no communication.

8 octobre 2023
Logo de Wallpaper Online

Réponse de Wallpaper Online

Hi Charlotte,

Thank you for your review.

As mentioned in my email from this evening, we emailed the day after you ordered, to let you know that this paper was in a new production, which we expect to be complete on the 18th December, we are sorry if that email got lost in junk/spam, and we have refunded your order in full and offered to match the sale price on another order should you wish.
Sincere apologies again.

Katie

Noté 5 sur 5 étoiles

Lovely and very good quality wallpaper

Lovely and very good quality wallpaper. Received only a few days after ordering so really happy with that. Would recommend both site and wallpaper ( Amazonia ).

1 octobre 2023
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Réponse de Wallpaper Online

Hello,

Thanks so much for your review, we are super pleased you are happy! :)

Katie

Noté 5 sur 5 étoiles

Excellent company!!!

Great price compared to other sellers of the same paper. Extremely helpful to deal with particularly Katie who went out of her way to help.
Pepe delivered within two days!
All in all a very good shopping experience! Would highly recommend.

30 septembre 2023
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Réponse de Wallpaper Online

Thank you so very much for your lovely review Sherril, it's super appreciated and we are so thrilled you are pleased :)

Katie

Noté 4 sur 5 étoiles

The package only had one inflated inner…

The package only had one inflated inner protective thing inflated inside, hence the edges were slightly damaged on the first section on the roll but managed. Couldn't understand why the paper isn't protected top and bottom of the roll as well as the sides in the box. Ordered my first from another company but this exact make and batch number and it was also packaged to protect the length and not top and bottom of the roll edges inside, seams strange as this is where the most damage can accur and can be seen when butting up the edges when applied to the wall. My paper looks great but you can see the fine line where the paper has obviously been pushed and pressed up and down in the box in transit.

29 septembre 2023
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Réponse de Wallpaper Online

Hiya Carol,

Thanks so much for taking the time to leave your review.
Can I please ask you to pop us over some images of the damage, if you have them? We would like to feed this back to the supplier to investigate fully, they are usually super at their packaging.
Do drop me an email directly at katie@wallpaper-uk.com

Thanks!

Katie

Noté 5 sur 5 étoiles

Prompt delivery

Prompt delivery. Well packaged. Quality paper which looks exactly like on the website

6 septembre 2023
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Réponse de Wallpaper Online

Hi Anya, thank you so much for taking the time to leave this review, we are glad you are pleased :)

Katie

Noté 4 sur 5 étoiles

Great customer services

I am an interior designer and recently I bought a wallpaper from Wallpaper Online for a client of mine.

The wallpaper was not like my client had imagined, so she decided to send it back to the supplier.

Their customer service team, was incredibly efficient in organising everything and refund me. Every email, received an answer in a timely manner and they were very understanding and polite all the way through

11 septembre 2023
Avis spontané
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Réponse de Wallpaper Online

Hi Silvia,

Thank you so much for your review, it's super appreciated.

I'm glad we managed to get everything sorted :)

Katie

Noté 5 sur 5 étoiles

Wallpaper arrived the next day!!

Wallpaper arrived the next day! amazing service and great price

23 septembre 2023
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Réponse de Wallpaper Online

Hi Becky,

Thank you so much for taking the time to review, so glad you are pleased!

Katie

Noté 5 sur 5 étoiles

Excellent service

Very responsible. They email me to say my order may be a bit delayed due to supplier issues. But I’m really surprised that I can get it in schedule. No any delays.

1 septembre 2023
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Réponse de Wallpaper Online

Thanks Barbara for your lovely review :)

Katie

Noté 5 sur 5 étoiles

Top class company

Top class company. First class delivery times. Same wallpaper was in stock and £2/roll cheaper than another company.

1 septembre 2023
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Réponse de Wallpaper Online

Thank you Denise so much for your lovely review, we are thrilled you are pleased! :)

Katie

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