I decided to try the "new style" of self adhesive wall paper. The walls we were using were substandard and the paper difficult to install, so it was not the best option for situation.... But my hat go... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Wished I had read the previous review completely correct do not use this company!!! Bought over week ago wallpaper they state 1-2 day delivery. No contact you can’t ring no one to explain. Yet they ha... Voir plus
Fantastic choice of wallpapers to choose from, also the cheapest site for this product. I searched four different sites that sold this paper and wallpaper on line were the cheapest by several pounds... Voir plus
Great price compared to other sellers of the same paper. Extremely helpful to deal with particularly Katie who went out of her way to help. Pepe delivered within two days! All in all a very good s... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Wallpaper UK is headed by a small family team. We seek to offer our customers the highest level of product knowledge and technical expertise to ensure that our client’s expectations are exceeded. Please call or email us if you are unsure of everything, we are happy to help.
Coordonnées de contact
Unit 5 Hembrow Building, Evegate Business Park, TN25 6SX, Ashford, Royaume-Uni
- 01233225223
- enquiries@wallpaper-uk.com
- wallpaper-uk.com
3,8
Bien
282 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Highly recommend!
First time I have used this company. Excellent customer service, Katie went above and beyond! Thank you I would recommend, also delighted with my wallpaper 🌟
31 août 2023
Avis spontané
Réponse de Wallpaper Online
Thank you so much Elizabeth for taking the time to leave a review, it's super appreciated.
Hope the project all goes well :)
Katie
Never received the wallpaper
Never received the wallpaper, had to buy from somewhere else, never received a refund
30 août 2023
Réponse de Wallpaper Online
Hi Stuart,
Thank you for your review.
My last reponse to you was with full tracking on your order with details of where to collect from, as UPS were unable to deliver, so left this at your local drop off point.
You have emailed today to say you were on holiday at the time and that our emails have gone to your junk folder, so I apologise about that, but this has been refunded for you in full.
Do let me know if you have any further questions.
Katie
Reliable company
Wallpaper came on time, I had to get back in touch with a query and they sorted it out quickly.
30 août 2023
Réponse de Wallpaper Online
Thank you Lynne for taking the time to leave this review, we are so happy you are pleased!
Katie
Prompt delivery and competitive prices
30 août 2023
Wallpaper colours true to online image
The wallpaper was well packaged and delivered with care. The wallpaper matched the online image perfectly and the colours were true to the image. Very pleased with the purchasem
4 août 2023
No customer service
I’ve ordered wallpaper which arrived in adequate time. I did have an issue with trying to return 2 non used wallpaper however this was quickly rectified. Overall great experience and will be purchasing another order for our next project.
18 août 2023
Avis spontané
Réponse de Wallpaper Online
Hi there,
Thank you for taking the time to leave this review.
On taking a look at this, we have responded both on the 14th August, and the 16th August with how to process the return, I can only imagine the emails have possibly gone into your junk/spam folder?
I have emailed you directly so hopefully this one will come through, and we can get this return processed for you :)
Katie
Great product and price
2 août 2023
Excellent service
Excellent service, will definitely be ordering from this company again. Highly recommend.
19 août 2023
Right paper and right batch number - have yet to hang!
All the paper arrived intact which surprised me as it was rolling around in the package! It is the right paper and all the right batch number. However I have bought it for the future so cannot comment on the paper itself.
18 août 2023
Réponse de Wallpaper Online
Hi there,
Thanks so much for taking the time to leave a review! So glad you are pleased :)
Katie
Réponse de Wallpaper Online
Hi Melanie,
Thanks so much for taking the time to review - much appreciated!
Katie
Great wallpaper
Great wallpaper, delivery was quick. Wallpaper looks great on the wall. Very happy with the purchase. Only issue I have is that the calculator suggested we need 3 rolls but we only required 1 and half.
17 août 2023
Réponse de Wallpaper Online
Hi Mohammad,
Thank you for your review.
We have taken the feedback on the wallpaper calculator on board and this is being looked at as we speak.
Do let us know should you need to process a return.
Katie
The BEST customer service I have ever…
The BEST customer service I have ever experienced. The wallpaper was not for me, total hassle free return full refund even on the open roll. 💯 recommend.
16 juillet 2023
Réponse de Wallpaper Online
Hi Gemma,
Thank you so much for your lovely review!
Do let me know if we can try and help with anything else.
Katie
Efficient
Efficient, helpful and communicative. Quicker delivery than expected. Extensive range of paper. Not cheap when you want something different, but not everything can be in a sale when you want it
13 août 2023
Réponse de Wallpaper Online
Hello Derek,
Thank you for taking the time to leave this review, we are very glad you are pleased!
Katie
Morris paper
Once ordered delivered very quickly. Very pleased with quality of the paper which was easy to hang
13 août 2023
Réponse de Wallpaper Online
Hi Linda,
Thanks so much for your lovely review!
Katie
Excellent service
13 août 2023
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