Keegan was extremely helpful. He had taken his time to explain the rates for commercial bins which I was enquiring about. He found very competitive rate which we were delighted with . Thanks keeg... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Awful company, this is not suitable for any body running a small business. They don't send you the invoice, they want you to logon to their system, manage the whole thing through their hub, effectivel... Voir plus
L'entreprise a répondu
Brilliant service. Very helpful in giving information on what I needed. Setting up collections was made easy by Mathew who made the process seem so easy. Everything was explained well even when I aske... Voir plus
L'entreprise a répondu
Brilliant, everything sorted quickly and efficiently. We are now using waste basics for our 2nd business. Rory was very helpful and explained everything perfectly!
L'entreprise a répondu
4,3
Excellent
63 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Excellent company lovely staff and also…
Excellent company lovely staff and also cheap prices to get waste removed
22 octobre 2026
Avis spontané
Réponse de Wastebasics
Dear Anona,
Thank you for your kind words and positive feedback. We are thrilled to hear that you had a great experience with our company and found our staff to be lovely. We take pride in offering competitive prices for waste removal services while maintaining a high level of customer satisfaction.
We appreciate you taking the time to share your thoughts and we look forward to serving you again in the future.
Best regards, Team@WasteBasics
Awful company
Awful company, this is not suitable for any body running a small business. They don't send you the invoice, they want you to logon to their system, manage the whole thing through their hub, effectively making you work for their service. This might be suitable for people who are not busy, but if you run a business and want your waste collected on the day they say and don't want to go hunt for your invoices every month then I would not recommend
21 octobre 2026
Avis spontané
Réponse de Wastebasics
Dear Louisa,
Thank you for your review. We take these reviews seriously and want to get this resolved for you and your business. We will be in contact with you to discuss.
Kind regards, Team@WasteBasics
Do not sign a contract with this company
Do not sign a contract with this company you will regret it. Start of with a fare price then you get over weight charges even when bin is nearly empty. Surcharges for fuel . What you don't get is reduce cost when your bin is empty but still emptied no response when you complain reply from waste basic spoke to customer service and they was helpful and now hopefully this is sorted and will update next time i get a invoice thanks
20 octobre 2026
Avis spontané
Réponse de Wastebasics
Dear Michael,
We're sorry to hear about your experience and appreciate you taking the time to share your feedback. Our team has now spoken with you directly to discuss your concerns, and we're actively working towards a resolution. We're committed to putting things right and will continue to keep you updated on our progress.
Kind regards, Team@WasteBasics
Only just signed up to their service
Only just signed up to their service, so can't comment on how good they are.
12 octobre 2026
Avis spontané
Réponse de Wastebasics
Dear Martin,
Thank you for signing up to our WasteBasic service. We appreciate your feedback and are confident that you will find our service to be of high quality. If you have any questions or need assistance, please do not hesitate to contact us. We look forward to serving you.
Best regards, Team@WasteBasics
the advisor was very helpful and…
the advisor was very helpful and knowledgeable about the products
12 octobre 2026
Avis spontané
Réponse de Wastebasics
Dear Simon,
Thank you for your kind words about our advisor's assistance and product knowledge. We appreciate your feedback and are glad to hear that you found our team helpful during your experience with WasteBasic. If you have any further questions or need additional information, please do not hesitate to contact us.
Best regards, Team@WasteBasics
Dylan excels at customer service.
8 octobre 2026
Avis spontané
Réponse de Wastebasics
Dear Umair,
Thank you for taking the time to share your feedback on our WasteBasic product. We are thrilled to hear that Dylan provided you with excellent customer service. We take pride in delivering top-notch service to our customers, and we will be sure to pass along your kind words to Dylan.
If you have any further questions or feedback, please do not hesitate to reach out to us. We appreciate your business and look forward to serving you again in the future.
Best regards, Team@WasteBasics
I had Excellent customer service
I had Excellent customer service! Friendly, professional and very welcoming. I had a lovely experience and would highly recommend
Mozhgan Taheri
29 septembre 2026
Avis spontané
Réponse de Wastebasics
Dear Mozhgan,
Thank you very much for taking the time to share your experience with us. We are delighted to hear that you received excellent customer service and that our team was friendly, professional, and welcoming. It is wonderful to know that you had a lovely experience with us. Your recommendation means a lot to us, and we greatly appreciate your support.
If you ever need any assistance in the future, please do not hesitate to reach out. We look forward to serving you again soon.
Warm regards,Team@WasteBasics
Brilliant
Brilliant, everything sorted quickly and efficiently. We are now using waste basics for our 2nd business. Rory was very helpful and explained everything perfectly!
28 septembre 2026
Avis spontané
Réponse de Wastebasics
Dear Zachariah,
Thank you for your kind words about Waste Basics. We are thrilled to hear that everything was sorted quickly and efficiently for you. It's fantastic to know that you are now using Waste Basics for your second business as well. We are delighted to hear that Rory was very helpful and explained everything perfectly.
Thank you for choosing Waste Basics for your waste management needs. We appreciate your support and look forward to continuing to provide excellent service to you and your businesses.
Best regards, Team@WasteBasics
Keegan was extremely helpful
Keegan was extremely helpful.
He had taken his time to explain the rates for commercial bins which I was enquiring about.
He found very competitive rate which we were delighted with .
Thanks keegan you saved our company from paying over
17 septembre 2026
Avis spontané
Réponse de Wastebasics
Dear Alisha,
Thank you for your kind words about Keegan's assistance with our WasteBasics commercial bins. We are delighted to hear that he was able to find a competitive rate for your company, saving you from overpaying.
We strive to provide the best service to our customers and it's great to hear that Keegan's efforts were appreciated. If you have any more questions or need further assistance, feel free to reach out to us.
Best regards, Team@WasteBasics
everything goes smoothy
A good customer service, they are quite helpful and everything is finished quickly
26 août 2026
Avis spontané
Réponse de Wastebasics
Hi,
Thank you for your kind words about our customer service team. We are delighted to hear that you found our team to be helpful and efficient. At WasteBasics, we strive to provide a seamless experience for our customers, and we are glad that we could meet your expectations.
If you have any further feedback or require assistance in the future, please do not hesitate to reach out to us. We value your business and look forward to serving you again.
Best regards, Team@WasteBasics
Very helpful service
Rory was very knowledgeable, helpful and attentive during the enquiry and set up process. Thanks!
21 août 2026
Avis spontané
Réponse de Wastebasics
Dear Lottie,
Thank you so much for your kind words about Rory and our Waste Basics services. We are thrilled to hear that Rory was able to provide you with excellent service during the enquiry and set up process. If you have any further questions or need assistance in the future, please do not hesitate to reach out to us. We appreciate your support!
Best regards, Team @WasteBasics
Keegan was very professional and we set…
Keegan was very professional and we set up our collection in a timely manner.
20 août 2026
Avis spontané
Réponse de Wastebasics
Hi Frankie,
Thank you for taking the time to leave a review for Waste Basics. We're glad to hear that Keegan provided you with professional service and that everything was set up in a timely manner. If you need any further assistance in the future, please don't hesitate to reach out.
Best regards, Team @WasteBasics
Manager of tropical Venue
Keegan was very helpful today he help me understanding what i needed to know.
19 août 2026
Avis spontané
Réponse de Wastebasics
Dear Paula,
Thank you for your feedback on our product WasteBasics. We are delighted to hear that Keegan was able to assist you effectively in understanding your needs.
Our team is committed to providing exceptional customer service, and it is always rewarding to receive positive comments like yours.
If you have any further questions or require additional assistance, please do not hesitate to reach out to us. We truly appreciate your business and look forward to serving you again in the future.
Kind regards, Team @ WasteBasics
Great customer service from Waste…
Great customer service from Waste Basics, particularly from Matthew. We set up an account for our office waste today and the whole process was straightforward from start to finish.
Matthew supplied all the information clearly, made the account setup quick and easy, and was fast, responsive and helpful throughout.
Would definitely recommend Waste Basics to other businesses looking for a reliable and hassle-free waste service.
17 août 2026
Avis spontané
Réponse de Wastebasics
Dear Ermir,
Thank you for taking the time to share your positive experience with WasteBasics, especially in mentioning Matthew's exceptional customer service. We are delighted to hear that setting up your office waste account was a straightforward and hassle-free process, with Matthew providing clear information, quick account setup, and responsive assistance throughout.
It is our priority to ensure our customers receive reliable and efficient waste services, and we are thrilled that you would recommend WasteBasics to other businesses seeking a similar experience.
Thank you once again for your recommendation and for choosing WasteBasics for your waste management needs.
Kind Regards, Team @WasteBasics
Service was very quick and efficient
17 août 2026
Avis spontané
Réponse de Wastebasics
Dear Romin,
Thank you for taking the time to share your feedback on our WasteBasics service. We are delighted to hear that you found our service very quick and efficient.
Ensuring a swift and effective service is a key priority for us, and we are pleased to hear that we met your expectations. If you have any further feedback or suggestions on how we can continue to improve, please do not hesitate to get in touch.
Thank you once again for choosing WasteBasics.
Kind regards, Team @WasteBasics
Brilliant service
Brilliant service. Very helpful in giving information on what I needed. Setting up collections was made easy by Mathew who made the process seem so easy. Everything was explained well even when I asked random questions. Highly recommend based off customer service.
13 août 2026
Avis spontané
Réponse de Wastebasics
Dear Becky,
We would like to express our sincere thanks for your kind words regarding our WasteBasics service. We are thrilled to hear that you found our service to be brilliant and that Mathew was able to assist you effectively in setting up collections.
At WasteBasics , we strive to provide informative and easy-to-use services for our customers, and we are delighted to hear that this was reflected in your experience. Your recommendation based on the level of customer service you received means a great deal to us.
Should you have any further questions or require assistance in the future, please do not hesitate to reach out. Thank you once again for choosing WasteBasics .
Warm regards, Team @WasteBasics
Great Service
Keegan was great. He made the experience quick and easy and answered any questions I had during the process.
12 août 2026
Avis spontané
Réponse de Wastebasics
Dear Bobbie,
Thank you for your kind words! We're thrilled to hear that Keegan provided you with a seamless and informative experience with WasteBasics. If you ever have any further questions, please don't hesitate to reach out.
We value your feedback and look forward to serving you again in the future.
Warm regards, Team @WasteBasics
Matthew couldn’t have been more helpful…
Matthew couldn’t have been more helpful and guide me through how open a new account and advise me about all options. Definitely recommended
11 août 2026
Avis spontané
Réponse de Wastebasics
Dear Sharon,
Thank you for your positive feedback regarding your experience with WasteBasics.
We are pleased to hear that our team was able to assist you in opening a new account and provide you with valuable advice on the available options. Your recommendation means a lot to us and we strive to continue offering excellent service to all our customers.
Kind regards, Team@WasteBasics
Réponse de Wastebasics
Dear Chris,
Thank you for taking the time to share your experience with WasteBasics. We are pleased to hear that Rory provided you with great service and made the process straightforward and quick. We strive to ensure a smooth and efficient experience for all our customers.
If you have any further feedback or questions, please do not hesitate to contact us. We appreciate your support and hope to serve you again in the future.
Best regards, Team@WasteBasics
Excellent service
The whole experience was quick and easy. I was talked through all the steps one by one and all my questions were answered fully. I would definitely recommend Wastebasics to others in my area .
10 août 2026
Avis spontané
Réponse de Wastebasics
Dear Christina,
Thank you for taking the time to share your experience with us.
We are delighted to hear that you found the process of using WasteBasics quick and easy, and that all your questions were answered fully. It is our priority to provide exceptional service and support to our customers. Your recommendation means a lot to us, and we truly appreciate your kind words.
If you have any further inquiries or require assistance in the future, please do not hesitate to get in touch. We are here to help.
Wishing you all the best, Team@WasteBasics
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.