Keegan was extremely helpful. He had taken his time to explain the rates for commercial bins which I was enquiring about. He found very competitive rate which we were delighted with . Thanks keeg... Voir plus
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Awful company, this is not suitable for any body running a small business. They don't send you the invoice, they want you to logon to their system, manage the whole thing through their hub, effectivel... Voir plus
L'entreprise a répondu
Brilliant service. Very helpful in giving information on what I needed. Setting up collections was made easy by Mathew who made the process seem so easy. Everything was explained well even when I aske... Voir plus
L'entreprise a répondu
Brilliant, everything sorted quickly and efficiently. We are now using waste basics for our 2nd business. Rory was very helpful and explained everything perfectly!
L'entreprise a répondu
4,3
Excellent
63 avis
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Everything was smooth sailing all…
Everything was smooth sailing all explained, very quick service and very polite I would recommend keegan to get things sorted for your business.
5 août 2026
Avis spontané
Réponse de Wastebasics
Dear Customer,
Thank you for your kind words and recommendation. We are delighted to hear that you found our service to be smooth and efficient. Keegan will be pleased to know that he was able to assist you in getting everything sorted for your business. Should you ever require our services again in the future, please do not hesitate to get in touch.
Warm regards, Team@WasteBasics
If I could go back I’d stay away from waste basics
So I have had a waste basics account where I was due to have my rubbish collected from my site fortnightly.
The first collection did not go ahead due to waste basics reaching out to me and saying the supplier may not be able to service the site despite them confirming this when setting up the account. They then sent a man with a van to collect the rubbish and said the collections will proceed as normal and expected.
Fast forward a fortnight later I called to let waste basics know the portal is showing me there is no active service and can they confirm my rubbish will still be collected on the agreed date. They then told me it would and there would be no issues.
I then had my rubbish out and it was not collected. Rats and cats have gone through the rubbish and the outside of my business looks very unprofessional.
My main concern here is waste basics reasoning for this is the supplier has let them down, for me this is not good enough as it has happened 2 collections in a row. Surely the first collection not happening was a red flag to waste basics that the supplier is not good enough yet they continued to proceed with it.
I have since wanted to cancel which they have said I need to pay a termination fee which is appalling considering they have failed to provide the service I agreed on from day 1.
4 août 2026
Avis spontané
Discussing the contract was very clear…
Discussing the contract was very clear , no nonsense, quick, straightforward.
28 juillet 2026
Avis spontané
Réponse de Wastebasics
Dear Stella,
Thank you for taking the time to share your feedback on our WasteBasics service. We are delighted to hear that you found the contract discussion to be clear, quick, and straightforward. Providing our customers with a transparent and efficient process is one of our top priorities, and we are glad to know that this was reflected in your experience.
If you have any further questions or would like to share any additional feedback, please do not hesitate to reach out to our team. We are here to assist you in any way we can.
Thank you once again for choosing WasteBasics.
Warm regards, Team@WasteBasics
Great and efficient services
Filled in a form online and had a call within 2 hours from Matthew Morrin (Sales agent) and advised of the requirements I need, he sorted this quickly and efficiently. Contract was set up the same day with no confusing jargon like most contracts. Would definitely recommend!
24 juillet 2026
Avis spontané
Réponse de Wastebasics
Dear Nicky,
Thank you for taking the time to share your experience with WasteBasics. We are delighted to hear that Matthew Morrin was able to assist you promptly and efficiently in setting up your contract without any confusing jargon.
At WasteBasics, we strive to provide a seamless and clear process for our customers, and we are pleased to hear that you found our service to be recommendable.
If you have any further questions or require any additional assistance, please do not hesitate to contact us.
Best regards, Team@WasteBasics
Rory made it very simple a godd…
Rory made it very simple a godd experience.
24 juillet 2026
Avis spontané
Réponse de Wastebasics
Dear Kevin,
Thank you for sharing your experience with WasteBasics. We are pleased to hear that our product made things simpler for you.
We constantly strive to provide our customers with user-friendly solutions, and we are delighted that you found your experience with us to be a positive one.
If you have any further feedback or questions, please do not hesitate to get in touch. We appreciate your support and hope to continue meeting your expectations in the future.
Warm regards, Team@WasteBasics
Great service so far and customer…
Great service so far and customer service of Dylan
22 juillet 2026
Avis spontané
Réponse de Wastebasics
Dear Stacey,
Thank you for taking the time to share your feedback on our WasteBasics product.
We are thrilled to hear that you have been enjoying our great service and that Dylan has provided you with excellent customer service thus far.
We always strive to ensure that our customers have a positive experience with our products and our team, and it is rewarding to hear that we have met your expectations.
If you have any further feedback or questions, please do not hesitate to contact us.
Warm regards, Team@WasteBasics
Réponse de Wastebasics
Dear Stephen,
We are thrilled to hear that you found our service for WasteBasics to be excellent.
Clear communication is of utmost importance to us, and we are delighted to know that you found our explanations to be helpful. Thank you for taking the time to share your feedback with us.
Should you have any further questions or require assistance, please do not hesitate to get in touch with us. We look forward to serving you again in the future.
Warm regards, Team@WasteBasics
Excellent and cheapest
21 juillet 2026
Avis spontané
Réponse de Wastebasics
Dear Arshid,
Thank you for taking the time to share your positive feedback on our WasteBasics product. We are delighted to hear that you found it to be excellent and the cheapest option available.
At WasteBasic, we strive to provide high-quality products at competitive prices. Your satisfaction is our top priority, and it is always rewarding to receive such positive comments from our valued customers like yourself.
If you have any further feedback or questions, please do not hesitate to contact us.
Thank you once again for choosing WasteBasics. We look forward to serving you in the future.
Kind regards, Team@WasteBasics
Réponse de Wastebasics
Dear Moin,
Thank you for taking the time to leave your review. We have requested further information from you in order for us to locate your account. If you could please respond at your earliest convenience so we can assist you further. We look forward to hearing from you.
Best Regards, Team @ WasteBasics
Dylan is extremely efficient in his…
Dylan is extremely efficient in his job, an asset to the team. He definitely needs a payrise. Thank you so much for making this business contract go so smoothly
Sophie
13 juillet 2026
Avis spontané
Réponse de Wastebasics
Dear Sophie,
Thank you so much for this kind review! We're thrilled to hear Dylan made the process go smoothly for you — he really is a fantastic asset to our team, and we'll be sure to pass along your kind words (and the payrise shoutout!). Thanks again for choosing Waste Basics.
Warm regards,
The Waste Basics Team
Great communication
Great communication, and great efforts to influence the customer and proceed with sales.
10 juillet 2026
Avis spontané
Réponse de Wastebasics
Dear Nooh,
We're really glad you had a great experience with our communication — keeping you informed and finding the right solution together is exactly what we aim for. Thank you for taking the time to share this, and we look forward to continuing to support you going forward.
Warm regards,
The Waste Basics Team
Excellent customer services and great prices
I filled out an online enquiry at 10pm. Less than 12 hours later I’d had a call back from Keegan with various quotes for me to choose from. He was extremely polite and accommodating to our businesses needs. Keegan didn’t push me into signing up right away and gave me time to speak to the company director before deciding which quote we’d like to sign a contract for. He explained the contract thoroughly and made sure there were no hidden costs for us. Keegan’s customer service skills were excellent and we are extremely happy with the service provided so far. I am very pleased we didn’t go with the first company we had a quote from as Keegan was able to get one of the leading waste disposal providers to provide us services for 1/3 of the cost we were originally quoted. Very happy 10/10 would recommend and will use again for any future business expansions.
8 juillet 2026
Avis spontané
Réponse de Wastebasics
Dear Chloe,
Thank you so much for such a lovely review! We're delighted Keegan looked after you so well — from that quick turnaround on your enquiry to talking you through everything clearly and making sure the contract worked for your business, with no hidden costs. It's great to hear you found real savings by shopping around too. We're really pleased to have you on board and look forward to continuing to support your business as you grow. Thanks again for the 10/10 and the recommendation!
Warm regards,
The Waste Basics Team
Talked through everything and made the…
Talked through everything and made the experience a smooth transition from one company to a new one
8 juillet 2026
Avis spontané
Réponse de Wastebasics
Dear Nicola,
Thank you so much for the kind words! We're really glad we could talk everything through and make the switch over to Waste Basics feel smooth and straightforward. We're looking forward to continuing to support you — don't hesitate to reach out if you ever need anything.
Warm regards,
The Waste Basics Team
Réponse de Wastebasics
Dear Stacey,
Thank you so much for the lovely feedback! We're really glad our team came across that way — politeness and taking care of our customers is something we always aim for. We're looking forward to continuing to support you.
Warm regards,
The Waste Basics Team
Dylan
Dylan, was very helpful and made everything clear. Would recommend this service
6 juillet 2026
Avis spontané
seamless communication and excellent…
seamless communication and excellent service
3 juillet 2026
Avis spontané
Mathew was extremely helpful and…
Mathew was extremely helpful and professional. Highly recommend
29 juin 2026
Avis spontané
Amazing service
23 juin 2026
Avis spontané
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