Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

I booked a collection online and called the morning day off. They had all my information but said the collection isn’t happening as my door number wasn’t down but the confirmation email had my door nu... Voir plus

Noté 5 sur 5 étoiles

I absolutely love this service, I cannot believe some of the reviews are so negative about the pick up time. Today is my first time using the service, I called at 8am and the lovely person on the oth... Voir plus

Noté 3 sur 5 étoiles

Booked for 10am but called them to confirm and they said they didn't have me on the system, eventually picked up at 4pm after having to call and text a couple of times to get a confirmed time. Then ha... Voir plus

Noté 5 sur 5 étoiles

Made the booking 07.08.24 for collection on 08.0824, collection times are between 8am-8pm. I rang them on my collection day to just get a rough idea and got the confirmation of the morning slot. So h... Voir plus

À propos de l'entreprise


Coordonnées de contact

3,5

Moyen

TrustScore 3.5 sur 5

74 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

N'a pas répondu aux avis négatifs

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Noté 1 sur 5 étoiles

I booked a collection online and called…

I booked a collection online and called the morning day off. They had all my information but said the collection isn’t happening as my door number wasn’t down but the confirmation email had my door number down so I don’t understand how this could even happen. I read other reviews and seems like a scam company to collect people’s information. Lady on the phone was the rudest person I had the displeasure of speaking with. Save your time.

27 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

PERFECT

Very easy to book and I called at 8:30am and they instantly gave me a timeslot, but just remember they can come 20 minutes before your timeslot starts too! Very friendly and efficient!

22 octobre 2025
Avis spontané
Noté 5 sur 5 étoiles

Pick up experience First time used

First time used. Easy to book. E mailed ref number to put on bags. Given a rough time driver will arrive. Updated several times. Friendly pick up driver. Would recommend. Stress free

15 octobre 2025
Avis spontané
Noté 1 sur 5 étoiles

Never Came, Never will

So I Booked a collection quickly through the site. I was called within hours stating they couldn't collect On the date I specified and they would come on the next day. I moved around some things and made it work.

They called me on the day of collection to verify I'm Home and that they have 3 other collections, before mine. I waited all day I didn't get to have a chance to run the errands I needed to do.

They called me and muted the phone so it seems like. I called back 7 Times.. Phone was busy. An hour or so after my last attempt I receive a call telling me they can't make it and they can collect sometime next week.

This was so unprofessional and highly disappointing.
Wasted the whole day. As they said they would be with me soon. Inconsiderate to assume you can pick up anytime next week.

22 mars 2025
Avis spontané
Noté 5 sur 5 étoiles

I absolutely love this service

I absolutely love this service, I cannot believe some of the reviews are so negative about the pick up time. Today is my first time using the service, I called at 8am and the lovely person on the other end confirmed the pick-up would be between 10 & 2, which suited me perfectly. For those people complaining about having to be in all day, don’t book a collection on a day that’s not convenient and remember what good this service is doing. It takes so much hassle out of donating to worthwhile causes. Will definitely use again.

14 février 2025
Avis spontané
Noté 5 sur 5 étoiles

Great service

Great service. Easy to book a slot and very convenient service. The person collecting the clothes is also very friendly. I definitely recommended using their services

5 janvier 2025
Avis spontané
Noté 5 sur 5 étoiles

Made the booking 07.08.24 for…

Made the booking 07.08.24 for collection on 08.0824, collection times are between 8am-8pm.
I rang them on my collection day to just get a rough idea and got the confirmation of the morning slot. So happy with the service as I didn't know company actually collected stuff for free, I will defiantly be using this company again for all our donations and will defo recommend this company

8 août 2024
Avis spontané
Noté 5 sur 5 étoiles

I couldn’t recommend them enough

I couldn’t recommend them enough. I had old clothes that I wasn’t wearing and I didn’t want to throw them. I found We Collect We Donte and it was the best choice! It was very quick and simple. I will definitely use them again and I feel better knowing the clothes I no longer wear went to waste

10 avril 2023
Avis spontané
Noté 5 sur 5 étoiles

Very good service!

Really happy to have found somewhere to donate clothes.
Lee, the driver, was very polite and, from the amount of bags in his van, has had a very busy day!

6 avril 2023
Avis spontané
Noté 5 sur 5 étoiles

2nd time We Collect We Donate

2nd time I've used We Collect We Donate, easy to book, both times I called in the morning to ask for the time slot, both times received a call that they are on their way. Super helpful and appreciated. I hope the clothes go to people who need them.

3 avril 2023
Avis spontané
Noté 5 sur 5 étoiles

Great Service

This was so helpful and so fast they immediately called me and scheduled my booking. On Friday the driver called himself and was so helpful in picking up all the bags.would use wecollectwedonate again. Thankyou so much :-)

17 mars 2023
Avis spontané

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