Wecollectwedonate Avis 

74
TrustScore 3.5 sur 5

3,5

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Lisez les avis des autres

Noté 1 sur 5 étoiles

I booked a collection online and called the morning day off. They had all my information but said the collection isn’t happening as my door number wasn’t down but the confirmation email had my door nu... Voir plus

Noté 5 sur 5 étoiles

I absolutely love this service, I cannot believe some of the reviews are so negative about the pick up time. Today is my first time using the service, I called at 8am and the lovely person on the oth... Voir plus

Noté 3 sur 5 étoiles

Booked for 10am but called them to confirm and they said they didn't have me on the system, eventually picked up at 4pm after having to call and text a couple of times to get a confirmed time. Then ha... Voir plus

Noté 5 sur 5 étoiles

Made the booking 07.08.24 for collection on 08.0824, collection times are between 8am-8pm. I rang them on my collection day to just get a rough idea and got the confirmation of the morning slot. So h... Voir plus

À propos de l'entreprise


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3,5

Moyen

TrustScore 3.5 sur 5

74 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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N'a pas répondu aux avis négatifs

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3,5

Tous les avis

(74)

3 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Excellent service and staff

First time using them and I thought they were excellent. I would definitely recommend.

Booked it online and 10-15mins after I received a call from them to confirm my information and book the collection day. They normally give you the time slot between 8am-8pm but say that you can call them on the day to confirm the time. I called this morning and they gave me the time slot between 4-8pm which helped me to organise my day. The driver calls you before he arrives and he was very nice and polite. Very useful service when you don’t have a car or don’t know where to take your clothes. I was really satisfied and will definitely be using them again.

30 mars 2023
Avis spontané
Noté 5 sur 5 étoiles

Friendly driver/ volunteer

Unsure of Driver's name but he picked up the donation around 8pm on 15/03- lovely driver and gave me plenty of notice to make sure I was in.

3rd time using this charity service and would definitely recommend.

15 mars 2023
Avis spontané
Noté 5 sur 5 étoiles

Great

Great experience, very easy to book and collection was smooth. Called ahead of time.

2 mars 2023
Avis spontané
Noté 5 sur 5 étoiles

Brilliant service

This is the second time I've used this service. Both times I found the booking process seamless, employee very polite and friendly and my donations collected on time.

2 mars 2023
Avis spontané
Noté 5 sur 5 étoiles

Lee was brilliant

Lee was brilliant, texted ahead of his arrival and came on the date I had booked for collection. Thoroughly lovely guy. Have used this company before and will use again 5*

1 mars 2023
Avis spontané
Noté 5 sur 5 étoiles

Highly recommend

This service is such a time saver. Booked online for next day pickup and good communication by the driver before arrival. Very satisfactory.

27 février 2023
Avis spontané
Noté 3 sur 5 étoiles

Booked for 10am but called them to…

Booked for 10am but called them to confirm and they said they didn't have me on the system, eventually picked up at 4pm after having to call and text a couple of times to get a confirmed time. Then had 2 people show up at my door at 6pm saying they were here to collect the clothes. Anxious about how any people were given my address and the lack of communication both to me and to each other.

25 février 2023
Avis spontané
Noté 5 sur 5 étoiles

A big big thank you to Selina from…

A big big thank you to Selina from wecollectwedonate.
I have so many unused clothes (a few car loads) and no time to really do anything about it.
Selina made the whole process so easy and stress free. And knowing that the clothes are going to genuine charities is very reassuring.
Thank you again Selina - I really appreciate your help.

22 février 2023
Avis spontané
Noté 5 sur 5 étoiles

Really great

Really great - easy to book and picked up quickly by a lovely lady!

22 février 2023
Avis spontané
Noté 5 sur 5 étoiles

I’ve used this company twice and both…

I’ve used this company twice and both times I have been so impressed with the service.
It’s so easy to book a slot on the website and both times I’ve managed to book within 48 hours of collection.
Drivers are super friendly and professional, called me when they were about 15 mins away. Really really brilliant service couldn’t rate them more highly.

21 février 2023
Avis spontané
Noté 5 sur 5 étoiles

Thank you Selena!

This is the second time I have used this charity and they are amazing. They donate the clothes to the charities that need them most. Selena was so efficient and friendly. The whole experience couldn’t have been easier - thanks so much Selena!

21 février 2023
Avis spontané
Noté 5 sur 5 étoiles

Very nice service

Communication was really good and the staff member who came to my door, very friendly. Would definitely use again when I have more to donate. Thanks.

20 février 2023
Avis spontané
Noté 5 sur 5 étoiles

Great, Easy service

Great service, super simple process and very convenient for people like myself with no car. Collection was very smooth and painless. Very friendly service will be using again!

20 février 2023
Avis spontané

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