Superb service, great prices and knowledgeable friendly team. Securely wrapped, well labelled and stable. Delivered on time as agreed by phone personally - rare these days! Kept fully updated by del... Voir plus
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Lisez les avis des autres
A company who offered the Pinikay logs I wanted. Ordering and all dealings with the company were first class. I had a problem with delivery which was outside the Company 's control. I had dealings... Voir plus
Delivery notified to us in advance and pallet dropped off by very helpful driver. Wood blocks carefully packed and what we ordered. Thank you very much for such good products, prices and service
I pre ordered a pallet of Briquettes I August and asked if they could be delivered on Wednesday 2nd of September. Wood Fuel Coop in Dumfries were so helpful and assured me they would do everything to... Voir plus
À propos de l'entreprise
Informations provenant de diverses sources externes
We'll help you find the perfect fuel for your fire and our range of products has something for everyone. Great prices and unbeatable customer service from our friendly team make us the first choice for wood fuel.
Wood Fuel Co-operative - The First Choice for Wood Fuel
Écrit par l'entreprise
- What we do
- We stock the widest range of wood briquettes in the UK, concentrating on those fuels that provide the best balance of heat, convenience and value for money. This means we have to test a lot of different briquettes, but our hard-working team is up to the challenge!
- Expert Advice
- We love helping and talking to our customers. In fact, it’s one of the best parts of the job. We’re a small team and we set very high standards for ourselves. So please do get in touch – we’ll always go the extra mile to help.
Coordonnées de contact
170 Heathhall Industrial Estate, DG1 3PH, Dumfries, Royaume-Uni
- 01387 731 210
- info@woodfuel.coop
- woodfuel.coop
4,9
Excellent
3 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
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Fast delivery, excellent product.
Fast delivery, reasonable price, excellent product.
On this occasion I got the Nestro beech logs. Very little dust, longest burning logs I ever had, about 90 minutes for half a log in my small burner. Bit of flame throughout.
2 décembre 2025
Réponse de Wood Fuel Co-operative
Hi Chris, the Beech Nestro are fantastic and I'm glad they performed well for you. Enjoy! Kind regards, Ashley
Mixing a pallet is really easy and a…
Mixing a pallet is really easy and a great way to buy and good value. Great delivery service from Palletways who we also very helpful.
25 novembre 2025
Réponse de Wood Fuel Co-operative
HI Malcolm, I'm glad you like our Mix Your Own Pallet option - it is very popular. Palletways do a brilliant job and I'm glad they held up their end of the job as well! Kind regards, Ashley
friendly advise given to phone enquiry
friendly advise given to phone enquiry, easy to navigate website, good delivery experience
24 novembre 2025
Réponse de Wood Fuel Co-operative
Thank you Dave, that's great to hear. We really appreciate your feedback. Have a lovely Christmas and New Year!
Woodfuel provide good products at…
Woodfuel provide good products at competitive prices. However they are let down by their delivery partner Palletways who are poor communicators and rely on outdated tech that sends you a delivery notification the day after you receive your goods! They then subcontracted to AM transport who were excellent
1 décembre 2025
Réponse de Wood Fuel Co-operative
Hi Doug, Thank you for taking the time to leave us a positive review.
I really do understand how frustrating your delivery experience was; it was almost impossible to get either the local depot and subcontactor to communicate with you, but I am pleased that they managed to deliver to your remote location on the day we asked. We will continue to work with them on their communication skills.
I hope you have a lovely Christmas and New Year. Best wishes from the Wood Fuel Coop Team.
Very good customer service
Very good customer service, friendly reliable and flexible.
Good products
1 décembre 2025
Réponse de Wood Fuel Co-operative
Thank you Jenny! Have a lovely Christmas and New Year, from the whole team at Wood Fuel Coop!
Wood Fuel Co-operative provides…
Wood Fuel Co-operative provides high-quality firewood and eco-friendly fuel with reliable delivery and excellent service. A trusted choice for sustainable heating.
13 novembre 2025
Avis spontané
Réponse de Wood Fuel Co-operative
Thank you Kiem! We really appreciate you leaving us such a great review. Have a lovely festive break. :)
Réponse de Wood Fuel Co-operative
Thank you for your lovely review! :)
Ashley
Good Price - Very Clean Burn
Good price, briquettes are excellent - long burn and very clean. Fast delivery - no issues at all and will use again.
20 novembre 2025
Réponse de Wood Fuel Co-operative
Hi Graeme, Thank you ! I'm delighted you enjoyed everything and look forward to hearing from you again. Many thanks, Ashley
Helpful staff always available
Helpful staff always available. Potential delivery problem overcome.
27 novembre 2025
Réponse de Wood Fuel Co-operative
Hi David, Thank you for your review! I'm really glad we were able to help and that the delivery worked out. Many thanks, Ashley
Extremely swift from order to delivery
Extremely swift from order to delivery. Good website to make order.
20 novembre 2025
Réponse de Wood Fuel Co-operative
Hi Christopher, I'm glad everything went well and that you're happy. Thank you! Ashley
Excellent value
I have been using this company for years and they are very reliable and helpful as well as knowledgeable about their products!
Much better value than ordinary logs!
26 novembre 2025
Réponse de Wood Fuel Co-operative
Hi Geoff, We really appreciate your loyalty! I'm so glad you are happy with everything. Thank you! Ashley
Delivery from Wood Fuel Cooperative
Delivered as promised and trolled into where we asked. Pallet was efficiently packed. When we took off packaging our order was easily accessible. Driver was polite and helpful.
25 novembre 2025
Réponse de Wood Fuel Co-operative
Thank you for your review Felicity! I'm really pleased the process worked well and that you have your fuel. I hope you enjoy it. Thank you! Ashley
Excellent service
Excellent service quick delivery well packaged great product will buy again
25 novembre 2025
Réponse de Wood Fuel Co-operative
Thank you! We really appreciate your lovely review! Kind regards, Ashley
Réponse de Wood Fuel Co-operative
Thank you Caroline! Have a lovely festive break, from all the team at Wood Fuel Coop.
Réponse de Wood Fuel Co-operative
Thank you Tim! It's lovely to hear that - I'm delighted I was able to help! Have a lovely Christmas and New Year! All the best, Ashley
Réponse de Wood Fuel Co-operative
Thank you Peter, we really appreciate your review. I'm glad you like the products - I hope they keep you cosy this winter. Many thanks, Ashley
Order went through perfectly and was…
Order went through perfectly and was delivered, well packed, on time.
20 novembre 2025
Réponse de Wood Fuel Co-operative
Thank you for your review, John. I'm delighted that you were happy with everything. Have a lovely festive break and stay cosy this winter. Many thanks, Ashley
Excellent product
Competitive price, arrived on time, helpful driver, very good product, Eco friendly.
20 novembre 2025
Réponse de Wood Fuel Co-operative
Thank you Paul! I'm glad the whole experience was good and thank you for letting us know. Many thanks, Ashley
Excellent service and superior product…
Excellent service and superior product that really does what is promised - thank you
20 novembre 2025
Réponse de Wood Fuel Co-operative
Thank you John! Really glad you enjoy everything, it's great to hear. Thanks for taking the time to feed back to us. Ashley
I have ordered several times and…
I have ordered several times and delivery is always fast and turns up without fuss.
20 novembre 2025
Réponse de Wood Fuel Co-operative
Hi Charlotte, thank you for your review. It's great to know you're happy with everything. Many thanks, Ashley
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