Extremely happy with the panels. They look great, everyone who has been here has commented on them. Not that we put them in for other people, I love the fact we can try different arrangements of thing... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementOakwood Hill Industrial Estate, IG10 3TZ Loughton, England, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Prompt delivery and good backup service. I had a couple of damaged panels which after I sent in pictures of the damage, I was told I could could have a discount or have them replaced. I opted for the... Voir plus
L'entreprise a répondu
It isn't the first time I buy their acoustic panels. They are great quality but unfortunately this time all 6 panels arrived damaged. I appreciate that it is the delivery company's mistake but since t... Voir plus
L'entreprise a répondu
Great Website making ordering very easy. Customer service are very knowledgeable about their products , prompt delivery and quality products with excellent installation guides and advice if required.... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de WoodUpp - United Kingdom
Écrit par l'entreprise
At WoodUpp, we design products that make spaces feel extraordinary. From our signature acoustic panels to a growing range of accessories and interior solutions, everything we create is made to bring warmth, character, and calm to your environment.
We’re driven by a belief that great design should be both beautiful and functional—and that it should be built to last. Whether you’re styling a home, office, or commercial project, our products are easy to install, sustainably made, and designed to make a real impact.
We started WoodUpp because we saw a need for something better in the interior industry. Too many solutions are mass-produced, low quality, and forgettable. We're here to raise the bar—with craftsmanship, care, and a genuine commitment to doing things the right way.
We’re driven by a belief that great design should be both beautiful and functional—and that it should be built to last. Whether you’re styling a home, office, or commercial project, our products are easy to install, sustainably made, and designed to make a real impact.
We started WoodUpp because we saw a need for something better in the interior industry. Too many solutions are mass-produced, low quality, and forgettable. We're here to raise the bar—with craftsmanship, care, and a genuine commitment to doing things the right way.
Designed to Make People Feel Good
Écrit par l'entreprise
- At WoodUpp, we create acoustic panels that combine beautiful Danish design with practical sound absorption—perfect for homes, offices, and commercial spaces. All our products are crafted with care and a strong focus on sustainability, using high-quality materials that are easy to install and made to last. Whether you're after a modern, cozy vibe or need to tame the echo in a room, we’ve got you covered. We're proud to help people create spaces that look and sound great.
Coordonnées de contact
Oakwood Hill Industrial Estate, IG10 3TZ, Loughton, England, Royaume-Uni
- +44 208 089 9996
4,6
Excellent
206 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 95 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
I have bought of these guys a few times…
I have bought of these guys a few times now and have consistently had a great experience. Massive mistake recently bought off a competitor and massively regretted it. It was all down to adds and convenience. But still waiting for the product to turn up off the other company and just made me think of woodupp and why the hell I didn’t buy off these when the first few times was flawless! Next time I’ll be back to you without a doubt!
7 janvier 2026
Avis spontané
Réponse de WoodUpp - United Kingdom
Thank you for taking the time to leave this — we really appreciate it.
I’m sorry to hear you’ve had a frustrating experience elsewhere, but it means a lot that you thought of WoodUpp again. We always aim to keep things simple and reliable, so it’s great to hear your previous orders went so smoothly.
Whenever you’re ready for your next project, we’ll be here and happy to help. If you need anything at all before ordering, just let us know.
I like the products that are on the…
I like the products that are on the website and the samples that I received lots of information from them but the price is not that competitive with other brands within our retail stores so we may shop around for the best prices as looking to do a 6 meter run i’ve two walls in one room
12 janvier 2026
Réponse de WoodUpp - United Kingdom
Thank you for your review, and we’re really pleased to hear you liked the products on our website and found the samples and information helpful.
We do appreciate your comments regarding price. Our products are often more expensive than some competitors, and this is because we place a strong focus on the quality and longevity of both our panels and our designs. We are the market leader in this style of panel product, and our systems and accessories are unique to us, allowing for a more complete and durable installation.
To ensure we can offer the highest standard of materials and finishes, there is an associated cost. As you’ve hopefully seen when comparing samples from other suppliers, there is a clear difference in the quality of our products, and this is why we are unable to match lower price points.
That said, we also have a number of panels that are priced similarly to many other brands, and we would be very happy to help guide you towards these options if helpful for your project.
We really appreciate you considering us for your 6-metre run and hope we can still be part of your plans.
Amazing
From the point I placed my order, every detail was excellent.
I was kept up to date on my order, I even called a couple of times with various requests and the customer service was brilliant.
to finish it all off, the quality of the product is ten out of ten.
I would highly recommend this company and I will be back to purchase more panels and accessories from them.
Charlie Sharpe
9 février 2026
Avis spontané
Réponse de WoodUpp - United Kingdom
Hi Charlie,
Thank you so much for taking the time to leave such a lovely review — it genuinely means a lot to us.
I’m especially pleased to hear the communication stood out and that the team were able to help when you called in with your requests. We know there are often lots of small decisions to make when planning a project, so we always try to make ourselves as available and helpful as possible.
It’s great to hear the panels lived up to expectations once they arrived too — a “ten out of ten” on quality is exactly what we hope for. We put a lot of care into the product, so hearing that feedback from someone who’s installed them is really rewarding.
When you get around to your next space, we’ll be very happy to help again.
Thanks again for your support and recommendation ☺️
I recently purchased these lovely room…
I recently purchased these lovely room transforming English Oak panels for my Boot Room. When I telephoned for help checking the number of panels I would need the team were super helpful. I ordered on the Weds and they were delivered on the Friday. The instructions to help install these were very helpful whether you're going to use glue or nails. I had a query after my installation and once again the service was superb. I wouldn't hesitate recommending this company or their products. Thank you.
21 janvier 2026
Avis spontané
Réponse de WoodUpp - United Kingdom
Thank you so much for taking the time to leave such a lovely review. We’re delighted to hear how well the English Oak panels worked in your boot room and that the delivery and installation guidance made the process smooth. It’s especially great to know the team could help both before and after installation. Thank you again for the recommendation, it truly means a lot to the whole team.
Fast delivery and all round positive DIY experience
Fast delivery, excellent customer service response, and the panels we purchased are lovely. They are easy to install and work with, and well made with good quality materials.
7 janvier 2026
Réponse de WoodUpp - United Kingdom
Thank you so much for such a thoughtful review — it’s great to hear that everything from delivery through to installation went smoothly for you. We’re especially pleased you found the panels easy to work with and that the quality stood out. Enjoy your finished space, and thanks again for choosing us!
I have only orded two free samples but…
I have only orded two free samples for now but the service has been quick, great communication and totally free of charge. Will definitely be ordering a whole wall full and some of the LED lights too.
Nice little touch with 10% off first order, sadly only for 14 days and not sure I will be ordering by then, but will be definitely be ordering!
22 janvier 2026
Avis spontané
Réponse de WoodUpp - United Kingdom
Thank you so much for your lovely review! We’re really pleased to hear that the samples arrived quickly and that you found the communication helpful. It’s great to know you’re already planning a full wall and some LED lighting — we can’t wait to help bring that project to life! 😊
Top company, quality workmanship
Easy ordering, very easy to put up the shelves with good instructions.
Delivery was quick too. I’ve already recommended and will absolutely use again.
22 décembre 2025
Réponse de WoodUpp - United Kingdom
Thank you so much for your kind review! We’re really pleased to hear that ordering was straightforward, the instructions were clear, and delivery was quick. It means a lot to know you’ve already recommended us, and we truly appreciate your support. We look forward to helping you again in the future 😊
Réponse de WoodUpp - United Kingdom
Thank you for the great review! We’re really pleased to hear you’re happy with the quality of the product. Your recommendation means a lot to us 😊
Excellent quality!
We bought these on the Black Friday sale. Our panels arrived on time and were fitted with ease. We used them in our living room and has given the room a warm accent.
The person that glued the panels to walls said they were the best ones he had worked and would definitely recommend!
16 décembre 2025
Réponse de WoodUpp - United Kingdom
Thank you so much for taking the time to share your experience! We’re delighted to hear that your panels arrived on time, were easy to fit, and added a warm accent to your living room. It’s especially great to know that your installer rated them so highly and would recommend them. Thanks again for choosing us—and for shopping our Black Friday sale!
Easy to order and I was even contacted…
Easy to order and I was even contacted to make sure I knew what I ordered was correct. The finished product is amazing. Really finished off our media wall just th way we wanted
16 décembre 2025
Réponse de WoodUpp - United Kingdom
Thank you so much for taking the time to leave such a lovely review! We’re really pleased to hear that you found the ordering process easy and that our team could help ensure everything was correct. It’s fantastic to know the finished product was exactly what you were looking for and that it completed your media wall perfectly.
Thanks again for your kind feedback
The process of buying the panels was…
The process of buying the panels was easy and the fitting was fairly easy. The outcome is stunning and has made the room warm, modern and made me want to do other rooms
15 décembre 2025
Réponse de WoodUpp - United Kingdom
Thank you so much for your lovely review! We’re really pleased to hear that the ordering process was straightforward and that the installation went smoothly. It’s great to know the panels have transformed your room and given it a warm, modern feel. We’d be delighted to help if you decide to update other rooms too — thanks again for choosing us!
Top notch, as ever!
As ever, WoodUpp was a pleasure to deal with and their products were even better than anticipated.
Although this time we only bought some accessories, they were great.
8 décembre 2025
Réponse de WoodUpp - United Kingdom
Thank you so much for taking the time to leave a review. It really means a lot to us to hear that you continue to enjoy working with us. Even when it’s just accessories, we put the same care and attention into them, so it’s great to know they hit the mark for you. We truly appreciate your ongoing support and look forward to helping with your next project.
Réponse de WoodUpp - United Kingdom
Thank you so much for your kind review! We’re delighted to hear that you found the product easy to handle and use. Your feedback is greatly appreciated and means a lot to our team. 😊
Great product
Really good customer service received from the Woodup team and the product was exactly as described. Our room looks lovely.
29 décembre 2025
Avis spontané
Réponse de WoodUpp - United Kingdom
Thank you for your kind feedback. It’s great to hear that our team was able to look after you and that the product met your expectations. Knowing it’s made such a positive difference to your room is exactly what we love to hear. Thanks again for choosing WoodUpp and for taking the time to share your experience.
Every time I had a question I received…
Every time I had a question I received all the help I could ask for! Before purchasing I compared a few similar products, these were the best by some way. The end result was perfect, even though we are not experts at diy. We simply planned the work and asked the relevant questions. Amazing staff and service. Well done guys!! Top marks!!
24 novembre 2025
Réponse de WoodUpp - United Kingdom
Thank you so much for taking the time to leave such a fantastic review! 🌟
We’re really pleased to hear that our team was able to support you at every stage. It’s great to know you felt confident choosing us after comparing options, and that the end result turned out perfectly.
Your kind words about our staff and service mean a lot to us. We’ll be sure to share your feedback with the whole team. Thanks again for the top marks, and enjoy the finished result.
Mixed Experience
I recently made a purchased from the WoodUpp website and would like to share my experience. There are several positives worth mentioning. The website is straightforward and user-friendly, making navigation simple. The purchasing process was also seamless and easy to complete. Additionally, I found the products to be competitively priced, which was a definite advantage.
However, there were some areas that could be improved. My order, though relatively small, was split into two separate deliveries. While the first part arrived within the expected timeframe, the second part was delivered later than anticipated. Unfortunately, I did not receive any communication from the company regarding the split delivery or the delay of the second part. This lack of information made it difficult to coordinate with my joiner, who was scheduled to complete the installation but was unable to do so due to the incomplete delivery.
At this stage, I am unable to comment on the quality of the products, as they remain unopened in their boxes. I hope to provide further feedback once installation is complete.
25 novembre 2025
Réponse de WoodUpp - United Kingdom
Thank you for taking the time to share your experience. We’re really glad to hear that you found our website straightforward and user-friendly, and that the purchasing process was seamless. We’re also pleased that you found our pricing competitive.
We’re very sorry to hear that your order arrived in two separate deliveries. When the order was dispatched from our warehouse, all items were sent at the same time. However, as this was during the busy Black Friday week, some consignments reached the local delivery depots at different times. While the couriers made every effort to deliver on schedule, unfortunately, delays did occur. For this, we sincerely apologise.
We’re always looking for ways to improve our service, and your feedback will help us work with our courier partners to improve communication and prevent similar issues in the future. We hope that once your installation is complete, you’ll enjoy the products.
Brilliant speedy service…
Brilliant speedy service from this company. Will use again
25 novembre 2025
Réponse de WoodUpp - United Kingdom
Thank you for your great feedback ☺️ We’re delighted to hear you were happy with our speedy service. We really appreciate your support and look forward to working with you again in the future.
Réponse de WoodUpp - United Kingdom
Thank you for your lovely review 😃 We’re so pleased to hear you’re happy with the product and how it looks in the wall. Your recommendation really means a lot to us—thanks again for choosing us!
You didn’t send everything required to…
You didn’t send everything required to put up my shelf, so I had to write to you about that and have the bits sent and then a week later, my strip light broke and we had to replace the unit.
The way you dealt with the problems was very efficient so this isn’t a complaint, just wasn’t a great experience.
23 novembre 2025
Réponse de WoodUpp - United Kingdom
Thank you for taking the time to share your experience. We’re very sorry that not all of the parts were included in the box initially and that you later had an issue with the strip light—we understand how frustrating that must have been.
While we don’t often see issues like this, we’re glad we were able to resolve both problems quickly and efficiently for you. We really appreciate your understanding and your balanced feedback, and we’ll use this to help us improve our checks going forward. Thank you again for bringing it to our attention.
Absolutely 1st class service
Absolutely 1st class service. Had a missing part from delivery (delivery companies fault) and 1 email to woodup resulted in a replacement being sent immediately.
24 novembre 2025
Réponse de WoodUpp - United Kingdom
Thank you for your fantastic review ☺️ We’re really pleased we could resolve the issue quickly and get the missing part sent out straight away. Providing first-class service is always our priority, even when things are out of our control. Thanks again for your understanding and for choosing WoodUpp!
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.