I booked a flight from Manchester to Sylhet for £701.40. I got a call the next day requesting £38 more which I refused to pay and requested a refund if they could not honour this price as it was same/... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I am a returning customer and I have been very happy with the service I received both times the agents go above and beyond to make sure everything was done properly. Yash was professional and efficien... Voir plus
They were responsive. I paid for my ticket but did not receive confirmation from the airline. Later, they told me the prices had increased, which left me with no other option but to pay extra.
I wanted to take a moment to share my feedback and express my appreciation for the support provided by your team member (Ms. Bhavna). Her assistance was truly helpful, and she handled the situa... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
World Tour Store strongly believes and follows the concept of “Travel with a Smile”. Our team at World tour Store are passionate travellers themselves, and strive to provide you with the best experience you deserve. We understand the ever-evolving needs of travellers, and ensure every trip is planned to perfection. So, whether you are travelling to see your loved ones, up a business trip, a leisure holiday or an adventurous excursion- just let us know your travel needs, budget and specific desires & we'll plan and organize for you the Most Memorable Holiday! Complementing our decades long industry exposure, we have built strong corporate alliance with over 200 airlines and thousands of renowned hotels globally. This enables World Tour Store to offer you an exclusive deal each time you fly which would rightly fit your budget. Our easy payments schemes are designed to support you further, as we will always make you smile when you travel.
Coordonnées de contact
No 1 George Williams Way, CO1 2JS, Colchester, Royaume-Uni
- 02039704141
- info@worldtourstore.co.uk
- worldtourstore.co.uk
4,3
Excellent
1 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 29 % de ses avis négatifs
Répond généralement dans un délai d'un mois
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
I booked a ticket and Sonia was really…
I booked a ticket and Sonia was really helpful
23 juin 2026
Avis spontané
Réponse de World Tour Store
Dear Customer,
Thank you for your kind feedback!
We truly appreciate your support and are delighted to hear about your positive experience with us. Your feedback means a lot to our team, and we look forward to assisting you again in the future.
For any future travel needs, please feel free to contact us on 02039704141.
Have a safe and wonderful journey!
Best wishes,
Customer Services – World Tour Store
Great Customer Service
I booked the flight on Friday night however thr return ticket was confirmed therefore, Soonam from World Tour called me as discussed the issue and found a suitable alternative for me while on the call. The returned flight was confirmed and I have now received my E-Ticket as well.
26 juin 2026
Avis spontané
Réponse de World Tour Store
Dear Customer,
Thank you for your kind feedback!
We truly appreciate your support and are delighted to hear about your positive experience with us. Your feedback means a lot to our team, and we look forward to assisting you again in the future.
For any future travel needs, please feel free to contact us on 02039704141.
Have a safe and wonderful journey!
Best wishes,
Customer Services – World Tour Store
The easiest online booking for a…
The easiest online booking for a international flight I have ever done and I saved a significant amount of money. Sonam called me from the store the next day to confirm details and finalise the booking. A slight problem on my side from my bank was resolved by a phone call but everything was in order and the purchase was complete. Sonam was helpful with assisting in the purchase of my flights. I would recommend The World Tour store to anyone, professional, helpful and the best priced offers. Thank you.
28 juin 2026
Avis spontané
Réponse de World Tour Store
Dear Customer,
Thank you for your kind feedback!
We truly appreciate your support and are delighted to hear about your positive experience with us. Your feedback means a lot to our team, and we look forward to assisting you again in the future.
For any future travel needs, please feel free to contact us on 02039704141.
Have a safe and wonderful journey!
Best wishes,
Customer Services – World Tour Store
Hi I just want to appreciate Sonam for…
Hi I just want to appreciate Sonam for the good service she gave to me and my mum she was really helpful with our ticket bookings explained everything well we are now looking forward for our flight
23 juin 2026
Avis spontané
Réponse de World Tour Store
Dear Customer,
Thank you for your kind feedback!
We truly appreciate your support and are delighted to hear about your positive experience with us. Your feedback means a lot to our team, and we look forward to assisting you again in the future.
For any future travel needs, please feel free to contact us on 02039704141.
Have a safe and wonderful journey!
Best wishes,
Customer Services – World Tour Store
World Tóur met my demand quickly and…
World Tóur met my demand quickly and efficiently and I was impressed by a member of their staff, Sonam,who was caring and managed to fulfil my flight requirements.
26 juin 2026
Avis spontané
Réponse de World Tour Store
Dear Customer,
Thank you for your kind feedback!
We truly appreciate your support and are delighted to hear about your positive experience with us. Your feedback means a lot to our team, and we look forward to assisting you again in the future.
For any future travel needs, please feel free to contact us on 02039704141.
Have a safe and wonderful journey!
Best wishes,
Customer Services – World Tour Store
Booked two tickets on Qatar
Booked two tickets on Qatar
Then got a phone call and an email saying that I would have to pay more money
I couldn’t be bothered to mess around so i paid
Sharp tactics used by this company
Definitely wouldn’t recommend
27 juin 2026
Avis spontané
Semmi and Neelesh did a fantastic work…
Semmi and Neelesh did a fantastic work to manage my bookings after the changing of the flight schedule.
I have feel supported and very happy with the overall handling with my issues
27 juin 2026
Avis spontané
Réponse de World Tour Store
Dear Customer,
Thank you for your kind feedback!
We truly appreciate your support and are delighted to hear about your positive experience with us. Your feedback means a lot to our team, and we look forward to assisting you again in the future.
For any future travel needs, please feel free to contact us on 02039704141.
Have a safe and wonderful journey!
Best wishes,
Customer Services – World Tour Store
Réponse de World Tour Store
Dear Customer,
Thank you for your kind feedback!
We truly appreciate your support and are delighted to hear about your positive experience with us. Your feedback means a lot to our team, and we look forward to assisting you again in the future.
For any future travel needs, please feel free to contact us on 02039704141.
Have a safe and wonderful journey!
Best wishes,
Customer Services – World Tour Store
Be aware of hidden charges
I was originally going to leave a 3-star review because, despite numerous emails and speaking to several agents, my passport update and booking issue couldn't be resolved. I was also asked to pay an extra £250 over my original quote and was told my booking could be cancelled.
Then I spoke to Semmi. She resolved everything in just one phone call and even gave me her direct contact details for any future queries.
Semmi turned my 3-star review into a 5-star review. Thank you for your outstanding customer service!
24 juin 2026
Réponse de World Tour Store
Dear Customer,
Thank you for your kind feedback!
We truly appreciate your support and are delighted to hear about your positive experience with us. Your feedback means a lot to our team, and we look forward to assisting you again in the future.
For any future travel needs, please feel free to contact us on 02039704141.
Have a safe and wonderful journey!
Best wishes,
Customer Services – World Tour Store
The company listened to and addressed.
The company listened to and addressed my complaint promptly. I was very satisfied with how quickly they responded and resolved the issue. Simin and Neelesh Mishra did an excellent job, and I truly appreciate their support. Thank you both. I would definitely recommend this company and will happily use their services again in the future.
24 juin 2026
Réponse de World Tour Store
Dear Customer,
Thank you for your kind feedback!
We truly appreciate your support and are delighted to hear about your positive experience with us. Your feedback means a lot to our team, and we look forward to assisting you again in the future.
For any future travel needs, please feel free to contact us on 02039704141.
Have a safe and wonderful journey!
Best wishes,
Customer Services – World Tour Store
The company did not honour the price…
The company did not honour the price after collecting payment. these type of companies should not be allowed to feature in flight search engines as to misguide customers to demand more payments.
please be mindful before booking
24 juin 2026
Avis spontané
I got an issue with my reservation…
I got an issue with my reservation after booking and the agency has sorted out for me. Good service
11 juin 2026
Réponse de World Tour Store
Dear Customer,
Thank you for your kind feedback!
We truly appreciate your support and are delighted to hear about your positive experience with us. Your feedback means a lot to our team, and we look forward to assisting you again in the future.
For any future travel needs, please feel free to contact us on 02039704141.
Have a safe and wonderful journey!
Best wishes,
Customer Services – World Tour Store
These guys are just a scam
These guys are just a scam. If you guys will book the ticket and then they will call you after you will pay the amount then they will ask for more money saying that airlines has increased the fare and they will say compensate a bit and customer will have to do pay more. Not recommended at all very disappointed with customer service and the company. As an international student living in uk this was very difficult for me to do. I will not recommend this company at all for any person. They will show you a cheap price but they will ask for more after you will pay and then won't send you a ticket before. Very Bad experience. Thanks
22 juin 2026
Avis spontané
very helpful and concise .,
very helpful and concise .,
tailored my flights to my need and were competitive in market,
Rahul helped sort out the tickets and was extremely helpful
22 juin 2026
Avis spontané
Réponse de World Tour Store
Dear Customer,
Thank you for your kind feedback!
We truly appreciate your support and are delighted to hear about your positive experience with us. Your feedback means a lot to our team, and we look forward to assisting you again in the future.
For any future travel needs, please feel free to contact us on 02039704141.
Have a safe and wonderful journey!
Best wishes,
Customer Services – World Tour Store
The service I received from Semmi at World Tours Makan…
The service I received from Semmi Makan was exceptional, my flight times were changed twice and she sorted out sending my new e-tickets straight away, and before that I’d spoke to 3 different people all who said they’d send them.
Semmi was very efficient and professional.
21 juin 2026
Réponse de World Tour Store
Dear Customer,
Thank you for your kind feedback!
We truly appreciate your support and are delighted to hear about your positive experience with us. Your feedback means a lot to our team, and we look forward to assisting you again in the future.
For any future travel needs, please feel free to contact us on 02039704141.
Have a safe and wonderful journey!
Best wishes,
Customer Services – World Tour Store
Excellent Customer Service …
Helpful customer service in pointing out the issue I would have with my return ticket I booked online and gave me options at no charge. Soniya made sure I was supported to get the second travel ticket with all the options explored to find the right travel time that will enable the second traveler to reach and attend their event when they travel next month. A success story. Soniya was very engaging, thoughtful, put my interest first and was patient and respectful. I would recommend her (WTS) anytime!
16 juin 2026
Avis spontané
Réponse de World Tour Store
Dear Customer,
Thank you for your kind feedback!
We truly appreciate your support and are delighted to hear about your positive experience with us. Your feedback means a lot to our team, and we look forward to assisting you again in the future.
For any future travel needs, please feel free to contact us on 02039704141.
Have a safe and wonderful journey!
Best wishes,
Customer Services – World Tour Store
AVOID AVOID AVOID
I paid for a ticket & being advised ticket would be sent in 24 hours. Instead when not received I call & told that ticket is more expensive, so as travelling within 48 paid the extra, but would never use them again.
Ended up paying the same as booking direct with the airline, so that is best to do in future.
3 juin 2026
Avis spontané
Bhavna Dutt
Bhavna Dutt , the Sr Travel Consultant was exceptionally helpful during my flight bookings, even when I got frustrated for my flight being rescheduled which I must say is not her fault. Guys always ask of Bhavna she will help out.
16 juin 2026
Avis spontané
Réponse de World Tour Store
Dear Customer,
Thank you for your kind feedback!
We truly appreciate your support and are delighted to hear about your positive experience with us. Your feedback means a lot to our team, and we look forward to assisting you again in the future.
For any future travel needs, please feel free to contact us on 02039704141.
Have a safe and wonderful journey!
Best wishes,
Customer Services – World Tour Store
Good experience.
It's my first time to deal with them. Only time will tell, but so far so good. The booking process was so easy, though they did ask for a top up and I was a bit sceptical at first but they did explain. Overall, I was happy with the service I received and customer service (Semmi) even made a follow up call to make sure I was happy. I hope to use them again next time.
7 juin 2026
Réponse de World Tour Store
Dear Customer,
Thank you for your kind feedback!
We truly appreciate your support and are delighted to hear about your positive experience with us. Your feedback means a lot to our team, and we look forward to assisting you again in the future.
For any future travel needs, please feel free to contact us on 02039704141.
Have a safe and wonderful journey!
Best wishes,
Customer Services – World Tour Store
Bhavna's service was amazing
Bhavna's service was amazing! She is extremely helpful and gave me guidance on everything! I really appreciate the patience and time talking me though this situation I'm more then satisfied on the service I received thank you.
15 juin 2026
Avis spontané
Réponse de World Tour Store
Dear Customer,
Thank you for your kind feedback!
We truly appreciate your support and are delighted to hear about your positive experience with us. Your feedback means a lot to our team, and we look forward to assisting you again in the future.
For any future travel needs, please feel free to contact us on 02039704141.
Have a safe and wonderful journey!
Best wishes,
Customer Services – World Tour Store
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.