Cheap product that doesn't work. Bought the fly catcher thing- the top keeps coming off, flies get caught and mangled (which stops the mechanism from working), and the whole thing ends up being a disg... Voir plus
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Lisez les avis des autres
I would highly recommend this company. I lost my tracking number and I reached out to them and they immediately responded with my number so I could track my product. When I received the strawberry mus... Voir plus
The strawberry, banana and carrot are super cute and the kiddos like playing with them, even the adults. I had a small issue with one of them, but George was very quick to reply and rectify the issue,... Voir plus
I ordered the infrared solar powered animal pest repellers.. Which stated there’s 100% moneyback guarantee no questions asked I paid $187 and they returned $87.92, also had to pay $11 to return.. I ha... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
The place to find the most affordable Home and Garden products. We promise good prices, fast shipping and great customer support.
Coordonnées de contact
Nikifor P. Konstantinov Str 7, 4400, Pazardzhik, Bulgarie
- +1 703 520 7785
- contact@wrapango.com
- wrapango.com
2,6
Bas
239 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
N'a pas répondu aux avis négatifs
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Réponse de Wrapango
Dear Susan
We're delighted to hear that you liked our customer care service and you enjoyed browsing our website! We do strive for high-quality products at affordable prices, so we're glad you also confirm we are doing well price-wise!
We look forward to seeing you return to our store again soon!
Have a great day ahead!
Wrapango Team
SCAM!!!!
Do not buy from them! Their products are not legitimate! I bought a 3pack of “GE” water filters. They were not correct and didn’t work In my GE fridge. When I went to write a review under them they are magically no longer carrying them. I have contacted them for a refund…. No response. I’m going to my credit card company.
8 février 2023
Avis spontané
Réponse de Wrapango
Dear Tara,
We're genuinely sorry to learn about your experience with the GE water filters. Our ultimate goal is for our customers to have a seamless and enjoyable journey with us.
We're committed to rectifying any hiccups and turning your experience into a positive one.
If you could, please provide us with your order details by reaching out to us at contact@wrapango.com or via our contact form, where you can choose the appropriate method of contact, we can investigate and address the issue promptly.
We look forward to resolving this matter for you and restoring your faith in us.
Thank you for your patience and for bringing this to our attention.
Best regards,
Wrapango Team
Outstanding response time to an email…
Outstanding response time to an email where I had a question of altering my order.
Thrilled they were able to quickly adjust my order for me without additional shipping delay.
8 février 2023
Avis spontané
Réponse de Wrapango
Hi Wilson,
Knowing our customer service team made your experience with us stress-free and enjoyable is the best reward we could ask for.
Your happiness and satisfaction are what we're here for, so we're excited to hear we lived up to our promises.
Thanks again for choosing Wrapango, it means the world to us.
Can't wait to see you back in our store in the near future!
Wishing you a wonderful day!
Cheers,
The Wrapango Team
They stand by their promises and their…
They stand by their promises and their customer service team is prompt and reasonable. I would definitely buy here again with no worries!
8 février 2023
Avis spontané
Réponse de Wrapango
Dear Saril,
Thank you so much for your kind words! We're delighted to hear that you had a positive experience with our customer service team.
Your satisfaction is our top priority, and we're thrilled to know we were able to uphold our commitment to you.
We look forward to seeing you return to our store again soon!
Have a lovely week ahead.
Wrapango Team
The customer service is phenomenal
The customer service is phenomenal. There was a delay in shipping and getting me the product on time. They offer me an additional item of the same product at no additional cost or a full refund. I took the additional product and I got both exactly at the same time. Customer service was very helpful and great at reaching back out to me to let me know the status of my order on the daily bases. I love every bit of it. They are truly a great company and get the job done well.
3 février 2023
Avis spontané
Réponse de Wrapango
Dear Christina,
We're overjoyed by your kind words, thank you! Knowing our customer service team made your experience with us stress-free and enjoyable is the best reward we could ask for.
Your happiness and satisfaction are what we're here for, so we're excited to hear we lived up to our promises.
Thanks again for choosing Wrapango, it means the world to us.
Can't wait to see you back in our store in the near future!
Wishing you a wonderful day!
Cheers,
The Wrapango Team
Here's the latest on these thieves!
This "company" is a real piece of work! Over the last NINE WEEKS, they have provided conflicting "tracking" info, refunded 20% of the order to BE ALLOWED TO STEAL THE OTHER 80%! (such a deal). NOW they're saying "since it's been in transit for a couple weeks, we'll give you a 50% discount".....TO BE ALLOWED TO STEAL THE OTHER 50%! These thieves just can't quit! But they HAVE offered me, variously 30%, then 20%, now 50% disc on my NEXT order! These crooks have some really big brass ones!
Turns out the portable hard-drive at the too good to be true price is likely not really 8tb, but a 32gb stick in an enclosure anyway.
Run, do not walk away from dealing w/Wrapango!
2 décembre 2022
Avis spontané
Réponse de Wrapango
Hi Clark,
I'm really sorry to hear your experience with us has made you feel this way, we only ever want our customers to enjoy their shopping journey with us.
We always work hard to resolve any issues you may experience, so this definitely doesn't sound right. It seems we fell short this time, and for that, I sincerely apologize.
If you still haven’t contacted us, please do so when you have a chance at contact@wrapango.com with your order information so I can investigate what's happened, and hopefully turn your experience with us around as soon as possible.
Thank you,
Wrapango Team
Don't be stupid!
Why, why, why didn't I read these reviews before ordering??!! I always research the 'too good to be true' online deals!
Same exact experience as many others... these are not real RFPWE water filters, don't have the RFID tag, and are therefore useless. I asked their customer service if the tag was present (AFTER I'd ordered- stupid mistake). They told the truth, nope, no tag. But would they stop the shipment? Nope, impossible to do, told me to just wait for delivery then process the refund.
I tried to remove the RFID tag from the old filter as per a Wrapango instruction. Ha! Be aware that GE obviously is protecting their product quality, and is using a permanent adhesive to keep the tags from being transferred. No way to remove one without damaging it. Don't get me wrong, GE is ultimately responsible for this scam because of their inflated price for a simple water filter. Protecting IP is necessary, but GE is protecting what must be a huge profit margin on these filters.
Having said all this, I do have to ask myself one question... Since these filters are obviously knock-offs from China, they haven't been certified by UL, so do you trust the quality of the water?
Update (1 week later).
I added a star because Wrapango actually refunded my money quickly and with no hassles. The fact Wrapango didn't require me to return the filters tells me they are really cheap knock-offs. I stand by my question about the water quality these may produce.
31 janvier 2023
Avis spontané
Réponse de Wrapango
Hi Jerry,
I'm really sorry to hear your experience with us has made you feel this way, we only ever want our customers to enjoy their shopping journey with us.
We took the extra step to check if we’ve already resolved your issue and it looks like we have refunded you already. We hope you are satisfied with the resolution and we’d be happy to see you again in our store so we can prove you better.
Thank you!
Have a lovely day!
Wrapango Team
I purchased to GE water filters (RWFPE)…
I purchased to GE water filters (RWFPE) for my french door refrigerator. After waiting nearly a month for delivery I received and installed them. The whole water dispensing function immediately went into lockdown. I called my repairperson and they explained these filters are knock offs and don't contain the RFID chip that allows them to work. Had to buy another filter at hardware store and now it works fine. I have tried to contact company but nor response!
22 janvier 2023
Avis spontané
Réponse de Wrapango
Dear Roger,
We're genuinely sorry to learn about your experience. Our ultimate goal is for our customers to have a seamless and enjoyable journey with us. It sounds like we missed the mark this time, and for that, we're truly sorry.
We're committed to rectifying any hiccups and turning your experience into a positive one.
If you could, please provide us with your order details by reaching out to us at contact@wrapango.com or via our contact form, where you can choose the appropriate method of contact, we can investigate and address the issue promptly.
We look forward to resolving this matter for you and restoring your faith in us.
Thank you for your patience and for bringing this to our attention.
Best regards,
Wrapango Team
Quality and low cost
Quality and low cost, i can't complain. Give them money. I feel like I should say "not a bot" with a review like that but then I think "that's exactly what a bot would say" so I wont.
27 janvier 2023
Avis spontané
Réponse de Wrapango
Hi there
We're so glad to hear you enjoyed our product! Your kind words have put a big smile on our faces. Ensuring our products meet your needs and expectations is at the heart of what we do.
It's wonderful to know you had a great experience with your purchase and that you also loved our pricing. We strive for the best possible quality and to be placed at best price!
Remember, we're always here if you need anything or have any questions about our other products.
Thanks for putting your trust in Wrapango. We can't wait to serve you again soon!
Hope your day is as great as you've made ours!
Best,
The Wrapango Team
Update on a bad review a few days back!
Update on a bad review a few days back!
Finally I got the filters and they were fine but still gave them 3 stars because of the lack of communication from them and not replying to messages sent to them
27 janvier 2023
Avis spontané
Réponse de Wrapango
Hello Silvia
We're always available if you need any assistance or if you're curious about our other offerings.
Your trust in Wrapango is deeply appreciated, and we can't wait to provide you with more great products in the future.
Wishing you a wonderful day filled with joy, just as you've brought joy to ours!
Take care,
The Wrapango Team
This company is a scam please avoid at…
This company is a scam please avoid at all costs.
16 janvier 2023
Avis spontané
Réponse de Wrapango
Hi Sonson,
I'm really sorry to hear your experience with us has made you feel this way, we only ever want our customers to enjoy their shopping journey with us.
We always work hard to resolve any issues you may experience, so this definitely doesn't sound right. It seems we fell short this time, and for that, I sincerely apologize.
If you still haven’t contacted us, please do so when you have a chance at contact@wrapango.com with your order information so I can investigate what's happened, and hopefully turn your experience with us around as soon as possible.
Thank you,
Wrapango Team
Ann from Wrapango was very helping with…
Ann from Wrapango was very helping with my return. It was a simple process, and I would for sure recommend others. Thnx Ann, I greatly appreciate your help.
7 janvier 2023
Avis spontané
Réponse de Wrapango
Dear Jason,
Thank you so much for your kind words! We're delighted to hear that you had a positive experience with our customer service team. We always strive to provide swift, efficient, and reassuring support to alleviate any worries our customers might have.
Your satisfaction is our top priority, and we're thrilled to know we were able to uphold our commitment to you.
We look forward to seeing you return to our store again soon!
Have a great day ahead!
Wrapango Team
GE RPWFE Water Filter Scam
Would give this purchase from Wrapango zero stars if I could. The GE replacement filters advertised to be compatible with GE French door refrigerators do NOT contain the chip needed to reset the water dispenser. Their customer service department is a complete hassle to deal with and has thus far not refunded the transaction despite advertising a 100% guaranteed refund policy.
12 janvier 2023
Avis spontané
Réponse de Wrapango
Dear Mick,
We're genuinely sorry to learn about your experience.
We're committed to rectifying any hiccups and turning your experience into a positive one.
If you could, please provide us with your order details by reaching out to us at contact@wrapango.com or via our contact form, where you can choose the appropriate method of contact, we can investigate and address the issue promptly.
We look forward to resolving this matter for you and restoring your faith in us.
Thank you for your patience and for bringing this to our attention.
Best regards,
Wrapango Team
Scam! Do not order from Wrapango
Ordered a refrigerator filter on 12/12/22. To date 01/07/23 still have not received. they promised a 7-10 day delivery. Didn’t happen. Then they said it must be lost and gave me a new tracking number which didn’t work. Then I asked for a refund. They told me it was on its way with another new tracking number. Still apologizing and blaming delays in shipping and ignoring my refund. Do not order from this company. I believe they are a scam.
12 décembre 2022
Avis spontané
Réponse de Wrapango
Dear Eileen
We're genuinely sorry to learn about your experience. Our ultimate goal is for our customers to have a seamless and enjoyable journey with us. It sounds like we missed the mark this time, and for that, we're truly sorry.
We're committed to make it right to you.
If you could, please provide us with your order details by reaching out to us at contact@wrapango.com or via our contact form, where you can choose the appropriate method of contact, we can investigate and address the issue promptly.
We look forward to resolving this matter for you and restoring your faith in us.
Thank you for your patience and for bringing this to our attention.
Best regards,
Wrapango Team
GE water filter rpwfe
GE water filters RPWFE did not have the required RFID chip to work with our refrigerator. Ann at WRAPANGO acknowledged the problem and promptly refunded our credit card.
4 janvier 2023
Avis spontané
Réponse de Wrapango
Hi Cecilia and Jackson,
I'm really sorry to hear your experience with us has made you feel this way, we only ever want our customers to enjoy their shopping journey with us.
We took the extra step to check if we’ve already resolved your issue and it looks like we have refunded you already. We hope you are satisfied with the resolution and we’d be happy to see you again in our store so we can prove you better.
Thank you!
Have a lovely day!
Wrapango Team
TOTAL SCAM— STAY AWAY!!!!
Total scam. Got suckered, items are totally useless and nonfunctional. Stay away.
17 novembre 2022
Avis spontané
Réponse de Wrapango
Dear Joellen,
We're genuinely sorry to learn about your experience. Our ultimate goal is for our customers to have enjoyable journey with us. It sounds like we missed the mark this time, and for that, we're truly sorry.
We're committed to make things right.
If you'd like, please provide us with your order details by reaching out to us at contact@wrapango.com or via our contact form and we can investigate and address the issue promptly.
We look forward to resolving this matter for you and restoring your faith in us.
Thank you for for bringing this to our attention.
Best regards,
Wrapango Team
I bought a GE water filter that was…
I bought a GE water filter that was fake!
I emailed the company and got a reply telling me to take the chip out of my legit GE water filter. That was a flop. Emailed them back and was offered a credit to the company. After several refund requests on my part they issued the refund in full. Be persistent!!!
15 décembre 2022
Avis spontané
Réponse de Wrapango
Hi Cara
I'm really sorry to hear that your overall experience was somewhat mediocre.
We appreciate our customers and try to resolve all misunderstandings and issues as soon and as smooth as possible.
We took the extra step to check if we’ve already resolved your issue and it looks like we have refunded you already. We hope you are satisfied with the resolution and we’d be happy to see you again in our store so we can prove you better.
Thank you!
Have a lovely day!
Wrapango Team
Online CCP Chinese ecommerce advertised on Facebook with local Bulgarian address
This is an online CCP Chinese ecommerce website that deceptively used a local business Bulgarian address to sell low quality cheap Chinese made products. The worst part is that they use Facebook to reach their audiences and Facebook do not care about the integrity and quality of this CCP company. I've personally ordered following 3 items from this website and have to admit the quality is terrible. Item #1 is a "Full range all-around detector" device that advertised to detect any hidden wireless surveillance devices. Product came in cheap paper box and device was wrapped in simple plastic. One page (12" long) instruction sheets have usage instructions that are hard to follow and in very small prints. Device failed to detect any of my Ring, Wyze or Samsung wireless cameras unless I pointed it directly at them for a long time. 2nd item ordered was 165' string of white LED lights. Product came in a plastic bag with no sticker or label to indicate who the manufacturer was or its content. Does not even have a spool as shown on the website. If any consolation, the device works but feel cheap due to its low quality packaging. 3rd item ordered was 1 TB SSD drive. Again, packaging was low quality paper box and the device is unreliable in saving data on it. I had data copied to it disappeared and the read/write access time to/from the device way too long for an SSD device. I've since bought locally an SSD device that costs more but have more peace of mind in ensuring that all my sensitive data will be preserved.
2 janvier 2023
Avis spontané
Réponse de Wrapango
Dear Son,
We're committed to rectifying any hiccups and turning your experience into a positive one.
If you could, please provide us with your order details by reaching out to us at contact@wrapango.com or via our contact form, where you can choose the appropriate method of contact, we can investigate and address the issue promptly.
We look forward to resolving this matter for you and restoring your faith in us.
Thank you for your patience and for bringing this to our attention.
Best regards,
Wrapango Team
They are thieves...
They are thieves.... ordered one thing.... got another.... now they want me to pay to fix their mistakes.... taking no ownership of their actions only taking my money.... don't use
1 janvier 2023
Avis spontané
Réponse de Wrapango
Hello,
We're genuinely sorry to learn about your experience. Our ultimate goal is for our customers to have a seamless and enjoyable journey with us. It sounds like we missed the mark this time, and for that, we're truly sorry.
If you could, please provide us with your order details by reaching out to us at contact@wrapango.com or via our contact form and we can investigate and address the issue promptly.
We look forward to resolving this matter for you and restoring your faith in us.
Thank you for your patience and for bringing this to our attention.
Best regards,
Wrapango Team
Excellent customer service
Excellent customer service. I had a bit of a problem and they were courteous and super quick to help resolve it. Would recommend.
24 décembre 2022
Avis spontané
Réponse de Wrapango
Dear Annie,
Thank you so much for your kind words! We're delighted to hear that you had a positive experience with our customer service team. We always strive to provide swift, efficient, and reassuring support to alleviate any worries our customers might have.
Your satisfaction is our top priority, and we're thrilled to know we were able to uphold our commitment to you.
We look forward to seeing you return to our store again soon!
Have a great day ahead!
Wrapango Team
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