Cheap product that doesn't work. Bought the fly catcher thing- the top keeps coming off, flies get caught and mangled (which stops the mechanism from working), and the whole thing ends up being a disg... Voir plus
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Lisez les avis des autres
I would highly recommend this company. I lost my tracking number and I reached out to them and they immediately responded with my number so I could track my product. When I received the strawberry mus... Voir plus
The strawberry, banana and carrot are super cute and the kiddos like playing with them, even the adults. I had a small issue with one of them, but George was very quick to reply and rectify the issue,... Voir plus
I ordered the infrared solar powered animal pest repellers.. Which stated there’s 100% moneyback guarantee no questions asked I paid $187 and they returned $87.92, also had to pay $11 to return.. I ha... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
The place to find the most affordable Home and Garden products. We promise good prices, fast shipping and great customer support.
Coordonnées de contact
Nikifor P. Konstantinov Str 7, 4400, Pazardzhik, Bulgarie
- +1 703 520 7785
- contact@wrapango.com
- wrapango.com
2,6
Bas
239 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
VIP service!
VIP service!! I needed to make an exchange due to an error that I made with my purchase and they were more than gracious to exchange it for me. Fast and friendly correspondence. I'll be using them again!!
4 juin 2023
Avis spontané
Réponse de Wrapango
Hey Holly,
Thank you so much for your kind words. We are more than happy to hear that our customer service team was able to assist you in the best way possible.
Receiving such positive feedback puts huge smiles on our faces.
Just a reminder that we're always here, ready to assist whenever you need us.
Your trust in Wrapango means a lot, and we truly appreciate it.
Thank you once again,
Wrapango Team.
i want to unsubscribe
14 juin 2023
Avis spontané
Réponse de Wrapango
Hey Linda,
So sorry to hear that you want to stop receiving emails from us.
Please reach us at contact@wrapango.com and we will assist you regarding this matter.
If you have any further questions or comments, please don't hesitate to get in touch. Have an amazing day!
Wrapango Team
Bought the hydo mousse liquid lawn says…
Bought the hydo mousse liquid lawn says three day shipping from the United States. Ordered on 5/11/23 and today is 6/12/23 and still haven’t got. Tracking still doesn’t give a date and shows int in California. Would not order from again.
11 mai 2023
Avis spontané
Réponse de Wrapango
Hello Gabe,
We are truly sorry for the inconvenience caused with the delayed delivery of your package.
Upon checking, your order is close to your shipping address, in the neighborhood and should be with you within the next 1-2 days depending on the delivery schedules.
Please let me know if you'd need my assistance further.
You can contact us at contact@wrapango.com
Best Regards,
Wrapango Team
I feel so Energized Foot Pads Really Deep Cleanse
I put my foot pads on each of my feet before going to bed every night...I wake up take the foot pads off...I see the black toxins from the Pads I know it's working.. because every morning I feel sooo energetic..these Deep Cleansing Foot Pads give me The Big Energetic Boost I need to Start My Day
7 juin 2023
Avis spontané
Réponse de Wrapango
Hey Ms Pat,
We are more than happy to hear that our product is working for you. Thank you for your time to put your feedback.
We love to see our customers are happy with using our products and this brings them a daily dose of energy to get through the day!
Thank you again for your kind words. We're here for you if you have any further needs or questions.
Best Regards,
Wrapango Team.
GOT REFUND changed rating from 2 to 5
Edited: Bravo Wrapango. Thank you for taking care of this. The history is below but the company saw my complaint and corrected it. I am not sure why it was not done the first time but it is done now. I can get rid of that hose. The responded right away to my first review. Thank you Trust Pilot.
My story: i bought their garden hose and it does not screw onto anything. The ends do not have a piece that fits on a faucet. I emailed and called and they said they would refund my purchase and they felt badly. I called in April 2023; it is June 2023. Updated 6/6/23 from their email, this review is under “user name” order first name and number below:
Wrapango
ORDER #75618966
Thank you for your purchase!
Hi Paulette, we're getting your order ready to be shipped. We will notify you when it has been sent.
11 février 2023
Avis spontané
Réponse de Wrapango
Hey Paula,
We are truly sorry to hear about your experience with our product. Our main goal is to provide full satisfaction with the purchases from us.
Unfortunately, we couldn't locate any orders upon your name in our system. Please contact us at contact@wrapango.com so we can resolve your issue as quickly as possible.
Rest assured, we will acknowledge your request for refund once you reach us.
We look forward to hearing from you.
Wrapango Team
Poor service
They advertise 3-4 day shipping. However, it takes them at least 3-4 days to leave their warehouse. If lucky the products will arrive in 11-15 days. Their site reviews are only what the admin approves, so negative reviews are not displayed. One thing they are fast at is flooding your email with more offers.
26 mai 2023
Avis spontané
Réponse de Wrapango
Hey there,
I'm really sorry to hear your experience with us has made you feel this way.
Please make sure to check on our Shipping Policy - https://wrapango.com/policies/shipping-policy
Before the shipping of the orders, we have 0-2 business days for handling the orders. This might be the case for causing the inconvenience.
If you still haven’t contacted us, please do so when you have a chance at contact@wrapango.com with your order information, so I can investigate what's happened, and hopefully turn your experience with us around as soon as possible.
Thank you,
Wrapango Team
Réponse de Wrapango
Hey Mima,
Thank you for your feedback. We are so glad to hear that the clippers work for your little fur baby.
We love to see our customers satisfied with the products we provide, and we hope we met your expectations.
Thank you and have a lovely day!
Wrapango Team
The perfect seat for wild child in a Jeep.
This seat was perfect. I've already tried it out and it worked oerfect to keep my 7 year old special needs son in place. Customer service was amazing. Quick to respond, very helpful, the tracking was always accurate. I received better info and help than i have from any big box store order or any other online ordering company. Thank you guys so much!
24 mai 2023
Avis spontané
Réponse de Wrapango
Hey Drew,
Thank you for your feedback!
We are happy to know you enjoyed both the child car seat and our customer service support!
Your satisfaction is of utmost importance to us!
We hope to see you soon in our store. If you need our help for anything, feel free to contact us.
Have a beautiful day ahead!
Wrapango Customer Support Team
Deer be gone.
We are very happy with our purchase of the outdoor pest control lights. In previous years deer have devoured our hosta and many other plants. These solar powered, ultrasonic lights are doing their job. Our hosta is flourishing.
13 avril 2023
Avis spontané
Réponse de Wrapango
Dear Fran,
Thank you for taking the time to share your positive experience. We are overjoyed to hear that our product is successfully protecting your hosta and other plants from deer.
Your satisfaction is of utmost importance to us, and we're thrilled that the repellers are working well for you. Their key purpose is providing an eco-friendly and effective solution to our customers, and it's wonderful to see this reflected in your garden's flourishing state.
Thank you again for your kind words. We're here for you if you have any further needs or questions.
Best wishes,
Wrapango Team
Best picture clarity on the market!
When I first received the camera it sat on the counter for days. It didn't seem like much. When I had issues hooking up to the wifi I was disappointed, so I forgot about it. When I needed it I was able to get it to work with little trouble. Our home router automatically picks up the necessary frequency (2.4) on its own, I was shocked at the clarity of the picture! Crystal clear would be an understatement. Unfortunately I wanted to use it in the garage to keep an eye on what was coming through the doggie door but it was just too dark. I wish it had sound but for the size, for the price? BEST small camera out there! How do I know? This is my 5th and final try at finding a decent 1.Yayy
18 mars 2023
Avis spontané
Réponse de Wrapango
Hi Juanita,
We're so glad to hear you enjoyed our micro HD camera and made it work with your router! Your kind words about the clarity of the picture have put a big smile on our faces. Ensuring our products meet your needs and expectations is at the heart of what we do!
Thanks for putting your trust in Wrapango. We can't wait to serve you again soon!
Hope your day is as great as you've made ours!
Best,
The Wrapango Team
Good Prices, Great Quality, Fast Shipping
This was my first Wrapango purchase and I was very pleasantly surprised :) Good prices, great quality, and fast shipping... not sure what more you could ask for!
23 février 2023
Avis spontané
Réponse de Wrapango
Hello Joe,
Your positive feedback has brightened our day, thank you! Knowing you're pleased with your purchase is the best praise we could ask for.
Our mission is to deliver high-quality products at affordable pricing with the fastest shipping time frame possible that satisfy our customers, and your feedback affirms we're on the right track.
Your trust in Wrapango is deeply appreciated, and we can't wait to provide you with more great products in the future.
Wishing you a wonderful day filled with joy, just as you've brought joy to ours!
Take care,
The Wrapango Team
Company follow up is great
Company follow up is great! The solar powered motion activated animal repellent have bee successful in reducing the squirrels and birds digging in our mulch but more importantly has eliminated our resident coyote who showed up every night. We ordered 3 of these and placed as directed. We are very happy with the result and the company has been very thorough with their follow through on making sure we were happy with the purchase.
10 avril 2023
Avis spontané
Réponse de Wrapango
Hello,
Thank you so much for your kind words! We're delighted to hear that you had a positive experience with our outdoor repellers. They are indeed very helpful with reducing the crowding of variety of animals and we are pleased to know they've been helpful with the birds and squirrels in your yard.
Your satisfaction is our top priority, and we're extremely happy to know we were able to uphold our commitment to you.
Have a great day ahead!
Wrapango Team
My experience was great because my order was correct and shipped quickly.
My experience was great, my order was accurate, I received it sooner than expected and my communication with Michaela (who followed up with my order) was very friendly and professional.
Thanks Wrapango, great experience and service from start to finish.
27 avril 2023
Avis spontané
Réponse de Wrapango
Hey G,
Your lovely feedback made our day, thank you! We're over the moon knowing our customer service team met your expectations and helped to make your experience worry-free.
Ensuring you're happy is what matters most to us, so it's wonderful to hear that we hit the mark for you!
Just a reminder that we're always here, ready to assist whenever you need us.
Your trust in Wrapango means a lot, and we truly appreciate it.
We can't wait to welcome you back to our store soon!
Enjoy the rest of your day!
Best,
Team Wrapango
I bought hidden cameras
I bought hidden cameras. However, the hidden cameras require them to be plugged in at all times. How can you hid a camera with a long cord attached. I requested a return and full refund 4 times so far and I’m met with we send you 1/2 and you can have 1/2 in store credit. DO NOT BUY FROM THEM IF YOU WANT TO HAVE A FAIR RETURN. Major ripoffs!!!
8 mai 2023
Avis spontané
Réponse de Wrapango
Hello there,
We're genuinely sorry to learn about your experience. Our ultimate goal is for our customers to have a seamless and enjoyable journey with us. It sounds like we missed the mark this time, and for that, we're truly sorry.
We're committed to rectifying any hiccups and turning your experience into a positive one.
If you could, please provide us with your order details by reaching out to us at contact@wrapango.com or via our contact form, where you can choose the appropriate method of contact, we can investigate and address the issue promptly.
We look forward to resolving this matter for you and restoring your faith in us.
Thank you for your patience and for bringing this to our attention.
Best regards,
Wrapango Team
Excellent customer service and the…
Excellent customer service and the lumbar pillow I ordered was exactly as described and great quality
3 mai 2023
Avis spontané
Réponse de Wrapango
Dear Julie,
Thank you so much for your kind words! We're delighted to hear that you had a positive experience with our customer service team and you liked our lumbar support pillow!
Your satisfaction is our top priority, and we're thrilled to know we were able to uphold our commitment to you.
We look forward to seeing you return to our store again soon!
Have a great day ahead!
Wrapango Team
I bought the detox foot patches.
I bought the detox foot patches.
Very happy with them. They work great.
Definitely will be getting more.
18 mars 2023
Avis spontané
Réponse de Wrapango
Hi Dee
Happy to hear you enjoyed our product! Ensuring our products meet your needs and expectations is at the heart of what we do.
We are more than delighted to hear that our product works for you.
Thanks for putting your trust in Wrapango. We can't wait to serve you again soon!
Have a wonderful day ahead.
Best,
The Wrapango Team
STAY AWAY FROM THE 30Tb SSDs!
Wish I didn't have to give even 1 star. 30Tb SSD is mostly unreadable once pictures were copied to it (< 3Gb total of pictures). Either got 'sorry, we can't read that type of file' or 'directory either does not exist or is corrupt'. Windows disk manager want to repair the drive almost every time I plug it in. Unfortunately, I have gone past my 30-day return period, so I am out $90. I knew this deal was "too good to be true!"
UPDATE 28-May-2023
Wrapango has contacted me last week about this issue and has refunded my purchase price on the item. I thank them for that. They made the gunine effort to satisfy their customer (in this case me).
8 mars 2023
Avis spontané
Réponse de Wrapango
Dear Kevin,
We're genuinely sorry to learn about your experience. Our ultimate goal is for our customers to have a seamless and enjoyable journey with us. It sounds like we missed the mark this time, and for that, we're truly sorry.
We're committed to rectifying any hiccups and turning your experience into a positive one.
If you could, please provide us with your order details by reaching out to us at contact@wrapango.com or via our contact form, where you can choose the appropriate method of contact, we can investigate and address the issue promptly.
We look forward to resolving this matter for you and restoring your faith in us.
Thank you for your patience and for bringing this to our attention.
Best regards,
Wrapango Team
Scam...pretty sure it is!
Ordered a two-pack of RP WFE GE fridge water filters. First one seemed to work fine, but indicator said it needed to be replaced after only six weeks. Normally, they're supposed to last up to six months! So, I tried to install the second one and all heck broke loose. It leaked; the indicator light did not go off; and, I had to put the old one back in.
I did email their customer service and haven't heard back. Also, I tried calling two customer service numbers (one with a 703 area code & another a 651 area code) neither one worked!
I do believe they are scammers. Guess I should've checked Trustpilot before I ordered! So, I'll order a new one from a reputable site/store.
BTW, I understand we live in a global-economy world, but I checked and Wrapango is headquartered in Bulgaria. Hmmmm....
6 mars 2023
Avis spontané
Réponse de Wrapango
Hi Chris,
I'm really sorry to hear your experience with us has made you feel this way, we only ever want our customers to enjoy their shopping journey with us.
We always work hard to resolve any issues you may experience, so this definitely doesn't sound right. It seems we fell short this time, and for that, I sincerely apologize.
If you still haven’t contacted us, please do so when you have a chance at contact@wrapango.com with your order information so I can investigate what's happened, and hopefully turn your experience with us around as soon as possible.
Thank you,
Wrapango Team
In my opinion they are scammer and fraudsters.
In my opinion they are scammer and fraudsters. 16 T SSD drive did not work. And now they want a video of a not working item. While they did give a standard reply. They also stated our policy requires a video of the item not working. Preposterous and obfuscation making it impossible to comply.
15 février 2023
Avis spontané
Réponse de Wrapango
Hi Paul,
I'm really sorry to hear your experience with our SSD drive has made you feel this way, we only ever want our customers to enjoy their shopping journey with us.
Most likely you were asked for a video so one of our agents can assist you and try to help you out providing troubleshooting steps.
If you could, please provide us with your order details by reaching out to us at contact@wrapango.com or via our contact form, where you can choose the appropriate method of contact, we can investigate and address the issue promptly.
Thank you!
Have a lovely day!
Wrapango Team
camera's that are junk and no customer support
Bought 2 camera's. One had the wrong power cord and the memory card was stuck inside. The other one has a memory card that won't stay in. I thought they where battery powered and they are not. It should say that in the description, but it doesn't. The company wanted to give me a discount on my next purchase. I told them that I wanted to send them back. They now are not having any communication with me.
13 février 2023
Avis spontané
Réponse de Wrapango
Dear Brian,
We're genuinely sorry to learn about your experience with our cameras. Our ultimate goal is for our customers to have a seamless and enjoyable journey with us. It sounds like we missed the mark this time, and for that, we're truly sorry.
We're committed to resolving such issues and turning our customers' experience into a positive one. We respond to all our inquiries within 24 hours.
In light of this, if you could, please provide us with your order details by reaching out to us at contact@wrapango.com or via our contact form, where you can choose the appropriate method of contact, we can investigate and address the issue promptly.
We look forward to resolving this matter for you and restoring your faith in us.
Thank you for your patience and for bringing this to our attention.
Best regards,
Wrapango Team
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