I wish I had checked these reviews before paying over £19 for completely useless information - looking for the address of a debtor - gave me his address from 2002 to 2009, before I became my tenant!!... Voir plus
L'entreprise a répondu
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I have been using 192 dot com for years (I think I used to get a CD around the millennium) but more recently their pricing policies have put me off from purchasing any credits as it seems to want... Voir plus
L'entreprise a répondu
Worthless data, out of date by many years - asinine explanation "the records we display from the open electoral roll" are to blame - or rather the currently registered voters are to blame, they chose... Voir plus
L'entreprise a répondu
Very limited and not particularly accurate info. OK some may be electoral roll privacy issues but appears limited Land registry info...........I am not listed as an owner (not residential), nor are o... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Informations provenant de diverses sources externes
Find people, businesses and places in the UK with 192.com. Directory enquiries, a people finder, business listings and detailed maps with aerial photos
Coordonnées de contact
Royaume-Uni
- www.192.com
2,0
Bas
611 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 88 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Great customer service from Laura
Great customer service from Laura. Speedy, professional, informative and just a pleasure not to have a bot or an argument about, perhaps, my stupidity on negotiating the website. She made amends without quibble and I am really very impressed.
22 février 2024
Avis spontané
I signed up and was not fully satisfied…
I signed up and was not fully satisfied and 192 were really professional. I would say even beyond. Thank you
22 février 2024
Avis spontané
Got myself in a muddle and was…
Got myself in a muddle and was scrambling to get out of a mild panic about data and security. Matt at 192 was out-standing in putting me straight and my mind at ease. What's the fee for peace of mind? De-Na-da! Thank you Matt, solid work :)
20 février 2024
Avis spontané
Excellent Email Responses
Really quick responses to my various emails with detailed and open communication throughout.
20 février 2024
Avis spontané
THIS LOT STEAL ALL YOUR CREDITS
THIS LOT STEAL ALL YOUR CREDITS , TELLING YOU THEY ARE ONLY VIABLE FOR A SHORT TIME . THIS CANNOT BE LEGAL . TRADING STANDARDS MUST CHECK THIS LOT OUT
14 février 2024
Avis spontané
Réponse de 192.com
Hello, We do advise that the credits have a time period in which to use them prior to and after registering an account. This is shown under Help pages (prior to registering an account) and on the Get Credits page when you select the product you wish to purchase. When a payment has been made, we also let you know the expiry date of the credits under Your Account/Invoices. If we can offer any assistance please email feedback@192.com.
Thanks.
Great customer service. I signed up and bought credits on…
I signed up and bought credits on behalf of a friend abroad trying to locate someone in the UK. They then found the person and so as I had not yet used the 192 service I emailed to request cancellation and refund. Received very prompt refund, so very happy. Cannot comment on the service otherwise but seems they have good customer service.
7 février 2024
Avis spontané
I got very useful information and made…
I got very useful information and made a mistake of paying twice.
Contacted them and agreed to refund me. Great Customer Service
8 février 2024
Avis spontané
Customer service suprise.
I recently bought a report that didn't include the Electoral Roll information about someone, which was the information I had particularly wanted. 192 refunded my fee immediately without a quibble. You can't say fairer than that.
7 février 2024
Avis spontané
So far out of date.
So far out of date.
2 searches produced nothing of any help. The address on one 25 years out of date! No useful information I couldn't get with 20 mins on Google. Don't waste your time and money.
18 janvier 2024
Avis spontané
Réponse de 192.com
Dear Paul,
The records we display on 192.com are provided from the open electoral roll and show a name, address and year a person was registered to vote at that address.
We do advise of the type of data we display prior to registering an account and this can be found under the Help pages. There are a number of our users who find the older information extremely useful, which is why we include information from past years. All information is clearly labelled.
https://www.192.com/help/help-home/whycan’t I find what I’m looking for ?
If a current record isn’t shown, it means that the person(s) searched had opted off the open electoral roll. Our Help pages explain this in more detail.
If we can offer any further help, please email feedback@192.com and we will be happy to assist where we can. Thanks.
Very impressed by the service received today
I hadn't realised there was a fairly short time span with which you needed to use the credits purchased.
I had three unused, which had expired, Laura kindly reactivated them for me immediately, for which I was extremely grateful.
31 janvier 2024
Avis spontané
Réponse de 192.com
Dear Carl, please can you contact us through our email address feedback@192.com and put 'Trustpilot' in the subject line and we will be happy to look into this for you. Thanks.
Don't even deserve a star
Don't even deserve a star. 1 number I wanted and you wanted 16 quid to give me a out of date number ..your useing peoples situations
to create a cash cow and you should be ashamed...credits...pfff..why would you not just give people the info for a one off reasonable amount...never again ..feel like I got mugged..change your system...read your reviews....
16 janvier 2024
Avis spontané
Réponse de 192.com
Dear Ken, please can you contact us through our email address feedback@192.com and put 'Trustpilot' in the subject line and we will be happy to look into this for you. Thanks.
Information way out of date
Information way out of date. Gave details of previous occupant - total waste of money
12 janvier 2024
Avis spontané
Réponse de 192.com
Hi John, The records we display on 192.com are provided from the open electoral roll and show a name, address and year a person was registered to vote at that address.
This means we will show previous/historic electoral roll data provided to us over the years.
If a current record isn’t shown, it means that the person(s) searched had opted off the open electoral roll. Our Help pages explain this in more detail before and after registering to use our services.
If we can offer any further help, please email feedback@192.com and we will be happy to assist where we can. Thanks.
Someone spent a lot of time to find a…
Someone spent a lot of time to find a way of taking your money and giving you no useful information in return.
18 décembre 2023
Avis spontané
Réponse de 192.com
Hello Barry, please can you contact us through our email address feedback@192.com and put 'Trustpilot' in the subject line and we will be happy to look into this for you. Thanks.
Absolutely useless
Absolutely useless
I made a purchase after the system showed a result for the name and post code I entered. after payment for a detailed report the information related to a person of the same name but a different address. daylight robbery
13 décembre 2023
Avis spontané
Réponse de 192.com
Hello, please can you contact us through our email address feedback@192.com and put 'Trustpilot' in the subject line and we will be happy to look into this for you. Thanks.
Created an account
Created an account. Circumstances changed so didn't need the account. Emailed to ask that account be deleted. Within less than a hour, received a response that account had been deleted. Impressive service. 5 stars.
11 décembre 2023
Avis spontané
Save your £20, just search online.
Spent £20 to find information about a respondant, but no other information was available. Despite listing previous address history as one of the advantages, none were visible, and most of the information isnt available about people in Scotland. Utterly useless.
6 décembre 2023
Avis spontané
Réponse de 192.com
Hello, please can you contact us through our email address feedback@192.com and put 'Trustpilot' in the subject line and we will be happy to look into this for you. Thanks.
After a tech glitch with my account
After a tech glitch with my account, I left a voicemail and was called back within 20 minutes - Matt was super helpful despite the difficulties and all is in resolution.
Thank you
29 novembre 2023
Avis spontané
Many thanks to Matt in Customer…
Many thanks to Matt in Customer services for correcting an error of mine whilst buying some credits via a discount offer
I pressed send before applying the discount code but Matt sorted this out for me very quickly restoring the discount Many thanks again
27 novembre 2023
Avis spontané
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