8 April, Heathrow airport to Walthamstow. Addison Lee's driver Hamid went above the call of duty when he noticed that I was desperate to get hold of my husband in NZ. My esim was not working when I ar... Voir plus
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Lisez les avis des autres
We booked multiple cabs for two days going into London and across London and it was the best service ever—everything was so smooth. Every ride was pleasant, chauffeurs were great and their cabs are c... Voir plus
L'entreprise a répondu
A big shout out to ‘Simon’ at Addison Lee cabs for rescuing us at the O2 last night as our pre booked Bolt Driver not only failed to show but cancelled at pick up time. The Tube strike caused carnage... Voir plus
L'entreprise a répondu
There was a delay in our flight arriving from Jeddah,therefore the original Addison Lee driver was unable to pick us up from Heathrow. When we ranf Addison Lee upon arriving the message we receive... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Informations provenant de diverses sources externes
From humble beginnings to London’s most trusted business-class car service in just over forty years, Addison Lee have grown with and for the times. And yet, so little has changed about us. We still believe that taxis and minicabs can be so much more than just a means to an end – our clients are right to expect extraordinary standards, and by allying the latest technologies with traditional customer service values, we can not only disrupt the industry, we can revolutionise it. Today, our iconic cars are responsible for getting over 10 million people where they need to go each year in London alone. And with our business expanding every day – across both the UK and worldwide – we will continue to deliver that same executive service consistently, no matter where we are.
Coordonnées de contact
Royaume-Uni
- www.addisonlee.com
4,6
Excellent
8 k avis
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Comfortable high class car
13 avril 2026
Réponse : Addison Lee
Good Morning,
Thank you for leaving this great 5* review.
I am so pleased to hear you've found our car comfortable and of high class.
Kind Regards
Meg
Customer Experience Advisor
Easy to book
Easy to book
Kept updated on arrival time and vehicle
Very polite and friendly driver
2 avril 2026
Réponse : Addison Lee
Good Morning,
Thank you for leaving this kind and thorough 5* review.
It is wonderful to hear that you have been kept updated, and that you've found our driver polite and friendly.
Kind Regards
Meg
Customer Experience Advisor
Very professional
Arrived early so no need to wait outside, the driver was very friendly and professional and excellent driver.
31 mars 2026
Réponse : Addison Lee
Good Morning,
Thank you for leaving this wonderful 5* review.
I am pleased to hear of our early arrival, and that you found our driver professional and friendly.
Kind Regards
Meg
Customer Experience Advisor
Réponse : Addison Lee
Good Morning,
Thanks for taking the time to leave this great review.
I am so pleased to hear of our timely arrival, and that you've found this car nice and comfy.
Kind Regards
Meg
Customer Experience Advisor
Booking and driver - first class
The process was easy and driver was polite, engaging, courteous and professional.
13 avril 2026
Réponse : Addison Lee
Good Morning,
Thank you for taking the time to leave this excellent review.
I am so pleased to hear of your experience with our driver, and that this process has been easy.
Kind Regards
Meg
Customer Experience Advisor
Réponse : Addison Lee
Good Morning,
Thank you for leaving this kind 5* review.
I am so pleased to hear you found our driver lovely.
Kind Regards
Meg
Customer Experience Advisor
Its like a safe bet
Its like a safe bet. You contact Addison Lee , you get a quote, you book the taxi. Taxi turns up, it drives you safely to the place you want to go. No fuss. No drama.
Other providers gives you a quote. A driver turn up but park around the corner. The driver take a wrong turn and drive recklessly. You get to the place you wanted to go eventually. You get charged more than the quote ( as took longer than expected ( because driver took a wrong turn)) aso. Ie I really recommend Addison Lee.
13 avril 2026
Réponse : Addison Lee
Good morning,
Thank you for the 5* rating and review.
We appreciate you choosing Addison Lee as your service provider.
Kind Regards,
Arifah
Customer Experience
Great service
Great service - left the arrivals hall at Stansted Airport and our driver was ready and waiting to take us home.
13 avril 2026
Réponse : Addison Lee
Good morning Jane,
Thank you for sharing your airport transfer experience with us.
It is great to hear that the driver was waiting for you as part of our meet and greet service.
We look forward to welcoming you again.
Kind Regards,
Arifah
Customer Experience
Stellar service delivered by professional people
The Addison Lee drivers are very courteous, professional and helpful. If I have an important appointment to attend, I only book Addison Lee as they are punctual and reliable. The vehicle is always clean and the driver is dressed appropriately. I've been using this company for over 20 years and I will continue to use the service.
2 avril 2026
Réponse : Addison Lee
Good morning Gayle,
We are delighted to receive your amazing feedback on our service and appreciate the time you took to share your thoughts with us.
At Addison Lee, we are committed to providing exceptional service and we are pleased to hear that we have met your high expectations.
Thank you for choosing Addison Lee as your service provider and we look forward to serving you again.
Kind Regards,
Arifah
Customer Experience
Réponse : Addison Lee
Good morning Mark,
Thank you for sharing your positive feedback about our team.
We have shared your comments with our management team so that they can be recognised for their outstanding work.
We appreciate you taking the time to provide us with your valuable feedback.
Kind Regards,
Arifah
Customer Experience
Driver was on time
Driver was on time
He was very polite and helpful and got me to the airport in plenty of time
13 avril 2026
Réponse : Addison Lee
Good morning Susan,
Thank you for choosing Addison Lee for your airport transfer.
We are glad that we could assist in getting you to the airport.
Kind Regards,
Arifah
Customer Experience
Driver arrived in plenty of time
Driver arrived in plenty of time, taking traffic into consideration.
Polite and courteous.
13 avril 2026
Réponse : Addison Lee
Good morning Audrey,
Thank you for your feedback and rating.
We are glad to hear that the driver was punctual, polite and courteous.
Addison Lee look forward to welcoming you again.
Kind Regards,
Arifah
Customer Experience
A great alround srrvice
The driver was on time. Cry ok dressed as courteous. The booking process was easy.
A great service.
13 avril 2026
Réponse : Addison Lee
Good morning Mrs Temple,
We are delighted to receive your amazing feedback on our service and appreciate the time you took to share your thoughts with us.
At Addison Lee, we are committed to providing exceptional service and we are pleased to hear that we have met your high expectations.
Thank you for choosing Addison Lee as your service provider and we look forward to serving you again.
Kind Regards,
Arifah
Customer Experience
My Experience.
The Car arrived not just on time but a little early which I liked. Also the driver was very polite and sociable.
6 avril 2026
Réponse : Addison Lee
Good morning Peter,
We are grateful for your valuable feedback on our driver and will definitely share it with them to acknowledge their exceptional work.
Thank you for choosing Addison Lee as your service provider and your positive feedback, it means a lot to us.
Kind Regards,
Arifah
Customer Experience
Réponse : Addison Lee
Good morning Elio,
Thank you for the 5* rating and review.
We appreciate your support and look forward to welcoming you again.
Kind Regards,
Arifah
Customer Experience
Good drivers
Good drivers. Good cars Reliable
Great app for easy to understand travelling
13 avril 2026
Réponse : Addison Lee
Good morning Myles,
We are delighted to receive your amazing feedback on our service and appreciate the time you took to share your thoughts with us.
At Addison Lee, we are committed to providing exceptional service and we are pleased to hear that we have met your high expectations.
Thank you for choosing Addison Lee as your service provider and we look forward to serving you again.
Kind Regards,
Arifah
Customer Experience
Réponse : Addison Lee
Good morning,
Thank you for the amazing 5* rating and review.
We appreciate your support and look forward to welcoming you again.
Kind Regards,
Arifah
Customer Experience
Réponse : Addison Lee
Good morning Alma,
We are delighted to receive your amazing feedback on our service and appreciate the time you took to share your thoughts with us.
At Addison Lee, we are committed to providing exceptional service and we are pleased to hear that we have met your high expectations.
Thank you for choosing Addison Lee as your service provider and we look forward to serving you again.
Kind Regards,
Arifah
Customer Experience
The drive made all the difference...
The driver was punctual, exceptionally pleasant and very helpful.
12 avril 2026
Réponse : Addison Lee
Good morning Mr A Robb,
We are grateful for your valuable feedback on our driver and will definitely share it with them to acknowledge their exceptional work.
Thank you for choosing Addison Lee as your service provider and your positive feedback, it means a lot to us.
Kind Regards,
Arifah
Customer Experience
Great Service
Lovely drivers. Arrived on time. Helped/ assisted me to and from vehicle. Helped with my luggage.
13 avril 2026
Réponse : Addison Lee
Good morning Lee-Ann,
Thank you for the amazing 5* rating and review.
We are grateful for the positive feedback and would like to thank you for choosing Addison Lee as your service provider.
Kind Regards,
Arifah
Customer Experience
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