Kirby was amazing, kind and made me feel extremely comfortable. As a younger driver experiencing a crash for the first time, I felt nervous and confused on the steps to take following the accident. Ki... Voir plus
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I have recently been dealing with Gareth and then Katie, after being involved in a RTC. They have made things really easy at a very stressful time. I would recommend this insurance company because th... Voir plus
The case handler I spoke to was extremely understanding and very gentle spoken. She had a very professional manner and answered all my questions with ease. She explained the full process in detail and... Voir plus
Really helpful after a recent accident that happened. Staff are so friendly and make sure you are all ok afterwards. Information is submitted via an online portal, which was a faff at first, but wa... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Admiral Law are specialists in personal injury claims. If you’ve suffered a personal injury or illness as a result of someone else’s negligence, then Admiral Law can help you get the compensation you are entitled to.
Coordonnées de contact
Floor 11 Ty Admiral, CF10 2EH, Cardiff, Royaume-Uni
- enquiries@admirallaw.co.uk
- www.admirallaw.co.uk
4,4
Excellent
13 k avis
Demande des avis aux clients
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Help full staff
I’m hope you will be able to claim back my £600 excess as I didn’t cause the accident. I still feel very unhappy that I had to pay it upfront and then their Insurance has decided not to pay my excess I feel very unhappy about it so I’m hoping that you will be successful and get my money back, thank you.
15 septembre 2026
Excellent experience.
15 septembre 2026
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Worst experience of a service I have…
Worst experience of a service I have ever had. My accident was 3.5 years ago..im still waiting for my payout. I call to speak to people, told they will call me back they do not. Everything is so slow. I asked about further treatment a year ago, asking if it would hinder my case if I didnt go ahead. I was told it wouldn't.. well surprise surprise nearly a year later im told if I dont do it, then my claim significantly reduces. Which is a year of treatment!!!! I will not touch admiral with a barge pole moving forward. The ordeal was stressful enough and theyve just made the situation first... dont be fooled by the first person you speak to who seemed lovely.
If you dont mind waiting years, no one responding to you then this is the company for you
15 septembre 2026
Avis spontané
Réponse de Admiral Law
Good morning Lauren
Thank you for your feedback. Unfortunately, you have not responded to our request for further information so I have been unable to trace your claim and investigate further.
Yours sincerely
Admiral Law
Disgraceful
Very poor service for a company that we have 4 insurance policies with ad first claim for over 20 years.
Will do anything to delay or not pay.
15 septembre 2026
Réponse de Admiral Law
Good afternoon Steve
Thank you for your feedback. I am very sorry to hear of your experience. Your comments have been saved to the file and escalated, and someone will be in touch.
Yours sincerely
Admiral Law
Worst company I’ve ever dealt with
Worst company I’ve ever dealt with. Had to chase at every step of the process, misinformed me and delayed. AVOID AT ALL COSTS.
10 septembre 2026
Réponse de Admiral Law
Good afternoon Mr Morris
Thank you for your feedback, I am sorry to hear of your experience. On review of your file I can see that someone has recently spoken to you about your concerns.
Yours sincerely
Admiral Law
very friendly
very friendly, helpful service. kind and understanding. took a lot of time out to show care towards my injuries and kept me well informed on the progress
14 septembre 2026
Claim
It was a really efficient and informative phone call where all my details were taken and I felt well represented
14 septembre 2026
Very friendly and helpful adviser
Very friendly and helpful adviser. Also was all processed very quickly
14 septembre 2026
Lack of commication it took 6 mobnths at…
Lack of commication it took 6 months at the start of my case to them to contact me no one returned my calls it took me to get the ombudsman involved and then every body got involved It took 23 months for my claim to be paid out so i would not recommend Admiral Law to anyone
15 avril 2026
Réponse de Admiral Law
Goof morning Mr Rhodes
Thank you for your feedback. I am very sorry to hear of your experience. Your comments have been saved to the file and escalated, and someone will be in touch.
Kind regards
Admiral Law
Scott has been incredibly helpful…
Scott has been incredibly helpful throughout my claim journey. He has always been patient, accommodating, and understanding whenever I’ve had questions or concerns. From the very beginning, he has taken the time to assist me and make sure I understood what was happening.
I truly appreciate all of his help, support, and professionalism. He has made what has been a stressful process much easier for me, and I’m very grateful for his assistance. Thank you so much, Scott!
14 septembre 2026
Very helpful and understanding
Very helpful and understanding. Very informative of the whole process and what will happen
14 septembre 2026
Easy Process, Very Quick
Very simple, straight forward and to the point. Their portal is easy to use, nothing complicated and their advisors and knowledgable and factual, speeding the whole thing up. Claim was handle surprisingly quickly.
11 septembre 2026
Helpful and descriptive
14 septembre 2026
Well understanding my situation and the…
Well understanding my situation and the lady I spoke with explained everything very clearly. Happy with the conversation
14 septembre 2026
Dale from admiral law was helpful and…
Dale from admiral law was helpful and explained everything clearly, even after some misunderstanding he managed to give clear information.
14 septembre 2026
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