Airport Center Avis 

776
TrustScore 1 sur 5

1,2

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Lisez les avis des autres

Noté 1 sur 5 étoiles

Don’t dare go even 1 min. over your reservation time or the system will charge you. The help button on the kiosk receives no response, only an immediate hang up. Calling customer service results in so... Voir plus

Noté 1 sur 5 étoiles

Price good with reservation but plan on waiting at the airport for pickup. We waited over an hour and after many calls to dispatch, a van finally arrived. Most of the calls to dispatch went unanswer... Voir plus

L'entreprise a répondu

Noté 2 sur 5 étoiles

The last 3 times I have used Airport Center, there were no spaces left... even though I had a reservation. I had to circle for 45 minutes to find a space. Also the prices have increased so they are... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

If you have a BMW, do not park here, they will steal your airbags. If you have a Chevy, GMC, or Cadillac tahoe or suburban DO NOT PARK HERE. It is GUARANTEED that your third row seats WILL be stolen.... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Parking couvert payant

Informations provenant de diverses sources externes

At Airport Center Express LAX, we understand that parking your vehicle at our covered garage is not your final destination, but we can still make it quick and convenient. With our private 24-hour shuttle service to LAX every 15-20 minutes, our facility and our nearby location on Century Boulevard, Airport Center Express LAX makes us a top choice for Los Angeles Airport Parking. We offer over 2600 self parking spaces and a friendly on-site staff to assist you.


Coordonnées de contact

1,2

Mauvais

TrustScore 1 sur 5

776 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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N'a pas répondu aux avis négatifs

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Tous les avis

(776)

1 avis reçu au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Clean,safe

Clean,safe, easy to park, fast shuttles to airport and pick up. Would use again

2 août 2018
Avis spontané
Logo de Airport Center

Réponse de Airport Center

Hi Don

Thank you for your business and positive feedback. We are happy to hear that you enjoyed your experience in our garage.

Thank you,

Ray

Noté 4 sur 5 étoiles

This place worked out really well

This place worked out really well. The only thing is that it is shared with one of the hotels, so you have to figure out where you can and can't park. Once you get that though, getting the shuttle is fast and it is very close to the airport.

28 juillet 2018
Avis spontané
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Réponse de Airport Center

Hi Mark

Thank you for your business and positive feedback. We are happy to hear that you enjoyed your experience in our garage.

Thank you,

Ray

Noté 2 sur 5 étoiles

The Parking spot location is very close…

The Parking spot location is very close to airport and the only reason I am giving two stars is because it was hard to find out where the exact building was. The second key issue was the Airport center can use a technology which allows drivers to really figure out which parking spot is open. It took me 20 mins to find out the Parking and also the building includes some Resident parking as well which is again an issue because if you accidentally parked your call and have not seen the sign, then the car will towed. Hence, my recommendation is that you guys needs lot of improvement when guiding people.

27 juillet 2018
Avis spontané
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Réponse de Airport Center

Hi Sunil

I apologize that we have failed to meet your expectations in our garage. We do have signs saying airport parking level 4 and up on each level. For your next trip please call the number which is provided on your reservation and we will have our attendant find you a spot right away. Your feedback is very important to us, please email me at rfawaz@tlrgc.com if you have any questions.

Thank you,

Ray

Noté 3 sur 5 étoiles

OK but narrow parking spaces.

The spaces are too narrow and people park in two spaces. Other than that; it's OK. Shuttle service is pretty good. Frequent pick up and drop offs.

27 juillet 2018
Avis spontané
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Réponse de Airport Center

Good Afternoon


Thank you for your business and feedback. We are happy to hear that you enjoyed your experience in our garage.

Thank you,

Ray

Noté 4 sur 5 étoiles

No spots available

No spots available, attendant was helpful. Fast shuttle.

27 juillet 2018
Avis spontané
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Réponse de Airport Center

Hi David


Thank you for your business and positive feedback. We are happy to hear that you enjoyed your experience in our garage and our attendant was very helpful.


Thank you,

Ray

Noté 4 sur 5 étoiles

Great place to park

Great place to park. Fair on price. Covered parking. I have never had a problem here.

Con: Parking spaces are to small.

27 juillet 2018
Avis spontané
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Réponse de Airport Center

Hi Robert

Thank you for your business and positive feedback. We are happy to hear that you enjoyed your experience in our garage.

Thank you,

Ray

Noté 5 sur 5 étoiles

Great experience

Great experience. Found a spot fairly quickly. Shuttle to and from airport was no problem. Did have to wait 15 -20 min for pickup once I texted for pickup, but that's expected with morning traffic. Returned to my car with no incidents. This is the second time I use them for vacation travel.

27 juillet 2018
Avis spontané
Logo de Airport Center

Réponse de Airport Center

Hi HV

Thank you for your business and positive feedback. We are happy to hear that you enjoyed your experience in our garage.

Thank you,

Ray

Noté 1 sur 5 étoiles

Price good with reservation but plan on…

Price good with reservation but plan on waiting at the airport for pickup. We waited over an hour and after many calls to dispatch, a van finally arrived. Most of the calls to dispatch went unanswered and when they finally answered you could hear them trying to call the drivers - no response whatsoever. Dispatch was even baffled as to why they hadn't made the rounds after numerous calls. This is the second time we've waited over an hour and never again. Will pay more next time some where else

26 juillet 2018
Avis spontané
Logo de Airport Center

Réponse de Airport Center

Hi PK

I apologize that we have failed to meet your expectations for prompt pick-up. We are working on solutions to provide a better experience with our drivers. On your next trip please email me at rfawaz@tlrgc.com to make sure your experience and expectations are met. Your feedback is very important to us, please feel free if you have any other questions.

Thank you,

Ray

Noté 3 sur 5 étoiles

No Parking Spaces Left

The 3 star rating is due to the difficulty I had locating a parking space. I drove the entire parking structure and managed to find a space because an airport worker could not remember where he parked. He rode with me until his car was located and I parked in his space. I had no other issues. The shuttle arrived shortly after I called around 10:30pm. Lighting was good and elevator worked this time.

26 juillet 2018
Avis spontané
Noté 2 sur 5 étoiles

The parking spaces are way too tight

The parking spaces are way too tight. I had multiple dings on my car from people opening their doors against it.

26 juillet 2018
Avis spontané
Logo de Airport Center

Réponse de Airport Center

Hi Pieter

Sorry to hear that your car had dings when you arrived to our garage. Did you contact any of our facility employee? Please email me at rfawaz@tlrgc.com for the day of this incident.

Thank you,

Ray

Noté 4 sur 5 étoiles

Good place

Good place, tight parking spaces. Always busy. I would recommend!

26 juillet 2018
Avis spontané
Noté 4 sur 5 étoiles

Parking stalls are VERY narrow.

Parking stalls are VERY narrow. Don’t even think of parking a full size car. Otherwise location, people, bus, worked out very well.

26 juillet 2018
Avis spontané
Noté 3 sur 5 étoiles

No open spaces to park

No open spaces to park. Waitied- then available spot was so tiny worried about dents in car

26 juillet 2018
Avis spontané

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