First of all, the customer service is great, which can be rare these days...especially Sarah. Once I received the cutting boards I was looking forward to trying them out. I was not disappointed. Compa... Voir plus
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Lisez les avis des autres
The customer service of this company is great; email inquiries abd concerns are answered promptly and thoroughly. The titanium cutting boards so far have held up well without any scratches. They're e... Voir plus
It is a good deal. I don't get pulled in by marketing schemes ever, but this was making sense and valued even better than market price while the suggestions were not nagging or overly persistent. I... Voir plus
The customer service was really responsive and kind. The boards came faster than I anticipated. The edges seem like they can be sharp, and I wish there's an anti slip mat that came with them. Ill be r... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Contact Us : 💌 Email: support@auntierue.com We're here for you and reply in under 12 hours. About Auntie Rue Auntie Rue is a premium kitchenware company dedicated to creating high-quality kitchen tools designed to make home cooking safer, easier, and more enjoyable for families everywhere. Our mission is to provide trusted kitchen essentials made with carefully selected materials, thoughtful design, and high manufacturing standards that home cooks can feel confident using every single day. We offer a growing range of kitchen products including titanium cutting boards, Damascus steel knives, and everyday cooking tools developed to support healthier food preparation and a lifetime of family meals. Auntie Rue products are designed to help home cooks avoid the hidden downsides of plastic and bamboo cutting boards, protect knife edges, keep food prep surfaces cleaner and more hygienic, and bring lasting quality to the heart of the home. Our kitchen tools are built to support real-world cooking while fitting easily into everyday routines. At Auntie Rue, we believe great kitchen tools begin with quality materials, consistent craftsmanship, and a customer-first approach. We focus on materials with proven durability and established demand while maintaining strict standards for purity, food safety, sourcing, and manufacturing quality. Every product is carefully developed with attention to quality, reliability, and long-term everyday use. Our team continuously works to improve our products through ongoing research, quality control, and customer feedback. We are committed to creating kitchen essentials that combine trusted materials with practical everyday performance for men and women who love cooking for the people they care about. Every Auntie Rue product is developed with a focus on material quality, build consistency, and customer satisfaction. Auntie Rue is proud to offer kitchen products designed to support a wide range of cooking and lifestyle goals, including safer food prep, easier cleanup, longer-lasting knife sharpness, more hygienic kitchen surfaces, and beautiful, durable tools that last for years. Our goal is to provide reliable kitchen solutions that help customers cook with confidence, keep their kitchens cleaner, and enjoy preparing meals at home. Whether you are searching for titanium cutting boards, non-toxic cutting boards, plastic-free food prep surfaces, Damascus steel kitchen knives, durable chef knives, hygienic cutting boards, or premium kitchen tools built to last, Auntie Rue is committed to delivering quality kitchenware designed to support everyday cooking, family meals, and a lifetime in the kitchen.
Coordonnées de contact
Etats-Unis
- support@auntierue.com
- www.auntierues.com
4,0
Bien
375 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
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Careful when ordering
Your price is confusing. I did not see the total until I was already charged on my card.
7 novembre 2026
Avis spontané
Easy and hassle free.Several follow…
Easy and hassle free.Several follow emails explaining what next.
7 novembre 2026
Avis spontané
Ease of ordering
Ease of ordering. Quick shipping and delivery. These cutting boards are very easy to clean. They slip in thr counter, so use a damp paper towel ir something else that us non-slip. (The non-slip pad advertised as free with the order was not included.) These boards have very sharp edges! Be careful handling them.
9 octobre 2026
Avis spontané
Easy to get order placed with the…
Easy to get order placed with the different sizes with pricing.
I felt there were to many secondary offers prior to check out
7 novembre 2026
Avis spontané
The 2 cutting boards are excellent…
The 2 cutting boards are excellent quality i highly recommend Auntie Rues
3 novembre 2026
Avis spontané
Auntie Rues Titanium Boards Recommended
I have been using the titanium boards (ordered 1 of each size) since the end of September 2026 and highly recommend them. Primary I bought them for cutting raw meats especially chicken but they are great for cutting vegetables and fruit as well.
The communication from Auntie Rue was excellent and I received the boards in a matter of days. They were packaged carefully and there has been a lot of follow up to see how I like the product.
I kind of wish I bought the Japanese knives that were offered. I may look into that again.
The only drawback was that upon ordering Auntie Rue didn’t accept PayPal and I didn’t like putting my credit card number in on-line.
I felt uncomfortable about that but the desire to have safer meat cutting titanium boards won the day.
7 novembre 2026
Avis spontané
Shipping was fast
Shipping was good, all arrived with real nice protection. I opened the small one and followed the helpful directions. I was cutting my fresh vegetables using my knife on my new titanium board, using a smoth slicing motion but I noticed that my board had scratches at the end of our dinner prep. Its been 2 weeks and I don't think they will last like I expected.
26 octobre 2026
Avis spontané
Ordering was not a problem
Ordering was not a problem. Having to read all your propaganda was a little over board.
5 novembre 2026
Avis spontané
Customer Support??? What's that
I originally ordered 2 large titanium cutting boards on the buy 2 get 1 free plus 3 free gifts promo. Then they contacted me about their knife set. Their customer service rep said the set came with a magnetic knife block included so I ordered that as well. I received the cutting boards (2 lg and 1 very small), but no additional gifts. I sent them a note on that, got no response x3. I received the knife set, no magnetic knife block included. I sent their customer service notes 4x on that. Only response each time was from their server saying they got my message with follow up in a day or sooner. Still no response in over 2 weeks of messages. Nothing in spam or inbox other than the automated messages that they received my emails.
22 octobre 2026
Avis spontané
Réponse de AuntieRues
Hi Michael,
Thank you for taking the time to share your feedback. I understand this has been frustrating, and I want to clear up a few things and get you taken care of.
First, on the Buy 2 Get 1 Free promotion: you selected two large titanium cutting boards and received those, plus the free board that comes with the bundle. That free board is the third piece included in the offer. The promotional gifts shown at checkout are listed at their promotional retail value, and we don't currently sell those items at that price. Their actual current value on our site is around fifteen dollars total, and our team is happy to work that out with you directly.
On the knife set, I want to clear up a couple of points. The 8-piece knife set does not come with a storage block automatically. Storage is a separate add-on at an additional cost, and it only ships if it was added at checkout. I also want to correct one detail: our knife storage is not magnetic. If you're expecting a magnetic block, that isn't something we offer. From your message alone we can't tell whether storage was added to your order. Once we have your order number, we can check exactly what you purchased and confirm everything shipped as ordered.
On communication, our system sends an automated acknowledgment when we receive a message, and our team answers inquiries in the order they come in. If you haven't heard from someone yet, please email us at support@auntierue.com with your order number and the details you'd like us to look at. We'll review your order, confirm what was included, and make sure you get any eligible resolution, like the current value of those promotional items, right away.
We appreciate your business, and we're here to help get this sorted out.
— The Auntie Rue Team
The cutting boards are fabulous
The cutting boards are fabulous. They go so well with the new knife set.
4 novembre 2026
Avis spontané
DID NOT LIKE YOU TRYING TO SELL MORE…
DID NOT LIKE YOU TRYING TO SELL MORE PRODUCTS AND HOLDING UP THE CHECK OUT PROCESS.
6 novembre 2026
Avis spontané
A Pleasant Experience
I was pleasantly surprised at the ease of cleanup and cutting on the board was not as hard as I thought. It was very comfortable and knowing it was truly clean of anything harmful to my family was calming. No scrubbing just a quick rinse with hot soapy water and done. I didn't have to wait for delivery, shipping was prompt. This is a nice company to deal with. Thank you for such a great product. Storage is easy too..no bulky wooden boards anymore. The storage items would be much appreciated.
20 octobre 2026
Avis spontané
Nice boards
Experience was ok. Paid more than I intended because of the vague information within the order process. Other than that, nice boards. Easy to clean and store.
15 octobre 2026
Avis spontané
Good
Good: hygenic, easy to cut surface, easy to wash
Bad: thin, and with sharp edges, so it takes some time to get used to handling the board. The free board is always the smallest size even if you get two large or XL boards.
29 octobre 2026
Avis spontané
Relentless add-on pressure
As I look back at the process, the add-on pressure was relentless, and unfortunately I succumbed. I do not need and probably will not appreciate the knife set that was so heavily shoved down my throat. Bill
5 novembre 2026
Avis spontané
Extra Item Ordered by Mistake
Ordering was easy, but I accidentally ordered two cutting boards instead of one. I called the customer service number immediately and left a message, but got no reply. I hope I can return the extra one and get a full refund without too much trouble.
3 novembre 2026
Avis spontané
I like the material
I like the material, but at the same time it is easier on wooden one because of it slides around when cutting, I will get used to it, nobody wants to be sick with bacteria!
1 novembre 2026
Avis spontané
I purchased these boards for Christmas…
I purchased these boards for Christmas gifts for my two sons, and of course, one for myself.
Great communication and speedy shipment.
5 novembre 2026
Avis spontané
Our experience with the board has been highly positive
Our experience with the board has turned out exactly, if not more, as AuntiRues promised!
The follow-up by Customer Service has been excellent.
Our friends and family are exhausted by our recommendation and ravings about AuntiRues!
5 novembre 2026
Avis spontané
No more plastic cutting boards for me!
Items arrived in estimated time frame. Boards are well made and sturdy for cutting and transporting chopped foods.
4 novembre 2026
Avis spontané
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