AuntieRues Avis 

375
•
TrustScore 4 sur 5

4,0

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Lisez les avis des autres

Noté 3 sur 5 étoiles

I suuuuper hated the end part of the ordering process...watch this long video, get pressured to order all of these other things, read this essay about how they probably won't refund your money if you... Voir plus

Noté 5 sur 5 étoiles

First of all, the customer service is great, which can be rare these days...especially Sarah. Once I received the cutting boards I was looking forward to trying them out. I was not disappointed. Compa... Voir plus

Noté 4 sur 5 étoiles

Overall, ordering from AuntieRues was a good experience. The items arrived nicely packaged and in perfect condition. No doubt, I really like the knives, The look, feel, and the way they cut is great!... Voir plus

Noté 5 sur 5 étoiles

The customer service of this company is great; email inquiries abd concerns are answered promptly and thoroughly. The titanium cutting boards so far have held up well without any scratches. They're e... Voir plus

À propos de l'entreprise

Écrit par l'entreprise

Contact Us : 💌 Email: support@auntierue.com We're here for you and reply in under 12 hours. About Auntie Rue Auntie Rue is a premium kitchenware company dedicated to creating high-quality kitchen tools designed to make home cooking safer, easier, and more enjoyable for families everywhere. Our mission is to provide trusted kitchen essentials made with carefully selected materials, thoughtful design, and high manufacturing standards that home cooks can feel confident using every single day. We offer a growing range of kitchen products including titanium cutting boards, Damascus steel knives, and everyday cooking tools developed to support healthier food preparation and a lifetime of family meals. Auntie Rue products are designed to help home cooks avoid the hidden downsides of plastic and bamboo cutting boards, protect knife edges, keep food prep surfaces cleaner and more hygienic, and bring lasting quality to the heart of the home. Our kitchen tools are built to support real-world cooking while fitting easily into everyday routines. At Auntie Rue, we believe great kitchen tools begin with quality materials, consistent craftsmanship, and a customer-first approach. We focus on materials with proven durability and established demand while maintaining strict standards for purity, food safety, sourcing, and manufacturing quality. Every product is carefully developed with attention to quality, reliability, and long-term everyday use. Our team continuously works to improve our products through ongoing research, quality control, and customer feedback. We are committed to creating kitchen essentials that combine trusted materials with practical everyday performance for men and women who love cooking for the people they care about. Every Auntie Rue product is developed with a focus on material quality, build consistency, and customer satisfaction. Auntie Rue is proud to offer kitchen products designed to support a wide range of cooking and lifestyle goals, including safer food prep, easier cleanup, longer-lasting knife sharpness, more hygienic kitchen surfaces, and beautiful, durable tools that last for years. Our goal is to provide reliable kitchen solutions that help customers cook with confidence, keep their kitchens cleaner, and enjoy preparing meals at home. Whether you are searching for titanium cutting boards, non-toxic cutting boards, plastic-free food prep surfaces, Damascus steel kitchen knives, durable chef knives, hygienic cutting boards, or premium kitchen tools built to last, Auntie Rue is committed to delivering quality kitchenware designed to support everyday cooking, family meals, and a lifetime in the kitchen.


Coordonnées de contact

4,0

Bien

TrustScore 4 sur 5

375 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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A répondu à 100 % de ses avis négatifs

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4,0

Tous les avis

(375)

375 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

You have a new fan now that I have an…

You have a new fan now that I have an Auntie Rue Titanium Cutting Board! I have already recommended this product to several people. They are so easy to clean also ! Now I can throw out all those other nasty boards.
Two thumbs up 👍 👍 for Auntie Rue !

1 octobre 2026
Avis spontané
Noté 1 sur 5 étoiles

It will say one price on the lead page…

It will say one price on the lead page and then at checkout it will be 3x higher. Total scam.
Stay away!

1 octobre 2026
Avis spontané
Logo de AuntieRues

Réponse de AuntieRues

Hi Bd,

Thank you for reaching out. I hear you, and I understand pricing clarity is important. Let me walk you through exactly what happened here. Our site is fully transparent with pricing, and all product pages and the checkout summary clearly display the final total before purchase. Every customer sees a complete order summary showing the item price, any shipping, and the grand total before completing their order. That total is exactly what's charged to the card, nothing more. If the checkout total appeared higher than you expected, the most common reason is selecting additional options during the purchase flow, such as a membership or multi-item offer presented on the order form. Those selections are always opt-in and clearly itemized in the summary before you confirm.

What you're calling a price discrepancy is typically the difference between the product listing and the final cart, which includes any add-ons or memberships the customer chose at checkout. Nothing on our site changes price arbitrarily or triples without your action, and every line item is listed by name and amount in the order summary. If you did add something during checkout and didn't realize it, that's an understandable thing to overlook in the moment, but it's not a scam or a bait-and-switch. The charge reflects exactly what was selected and shown to you before you clicked to complete the order.

For future customers reading this, Auntie Rue's checkout is straightforward and secure. You'll always see the full breakdown of your order, every product and service included, with the final total displayed prominently before your card is charged. We're a small family business committed to quality and transparency. Our cutting boards are milled from premium titanium sourced in Seki, Japan, the same region known for world-class culinary tools. Titanium is naturally non-porous, meaning bacteria literally cannot penetrate the surface, and it's dishwasher-safe and incredibly lightweight compared to wood or plastic. We stand behind our product and our pricing practices fully.

Bd, if you'd like us to review your specific order and walk through the charges line by line, or if there's a membership or add-on you'd like removed going forward, please email our team at support@auntierue.com with your order number and we'll be happy to help you directly and make sure you're taken care of.

— The Auntie Rue Team

Noté 5 sur 5 étoiles

Great support experience.

We hit a minor snag with the ordering process and reached out to the support group where we met Sarah. She was extremely helpful in resolving the issue and expedited the order for us. She took ownership of the issue and followed up with us to ensure all was as it should be. She was a pleasure to work with.

24 août 2026
Avis spontané
Noté 4 sur 5 étoiles

The product makes me feel safe because…

The product makes me feel safe because I don't worry about using it and having any germs. The large board is a great size for the cooking I do.
The order took a minute to get here and tracking was a bit confusing to understand but when it got here it was the correct order and very well wrapped so nothing was damaged.
Customer service worked with me to resolve an order issue so that I could be happy.

2 octobre 2026
Avis spontané
Noté 5 sur 5 étoiles

the order was received quickly and in…

the order was received quickly and in perfect condition. The boards and knives are beautiful and look to be top quality. I did a great deal of research on cutting boards before purchasing because my granddaughter had asked for a quality cutting board for Christmas. while I cannot review them for cutting, I am pleased with my purchase.

14 octobre 2026
Avis spontané
Noté 5 sur 5 étoiles

Wonderful product

I do love this cutting board. It is light weight and very easy to clean. It's easy to go from cutting meat to cutting vegetable with just a quick clean. It's nice to know it is safe to use with any food.

13 octobre 2026
Avis spontané
Noté 3 sur 5 étoiles

I LOVE my cutting boards!

I LOVE my cutting boards!! They are easily 5 stars!
However, I have a real problem with the pushy sales while trying to check out and following my purchase.

2 septembre 2026
Avis spontané
Noté 5 sur 5 étoiles

UNBEATABLE CUSTOMER SERVICE

Auntie Rue is a company that does its very best to solve any issues that might arise. Sarah was always very responsive in dealing with my questions and going out of her way to solve them. She was always friendly and responsive... even when the questions were difficult. For me, excellent customer service is as important as an excellent product.

1 octobre 2026
Avis spontané
Noté 5 sur 5 étoiles

Cutting boards worth purchasing

With my order there was a mix up but it could have been my fault. But Sarah with Auntie Rues got it all fixed! I appreciate her understanding. She was very kind and determined to straighten out the problem. This company can be trusted! The cutting boards are perfect and I like the fact that they are safer! They are worth getting! From a satisfied customer!

13 octobre 2026
Avis spontané
Noté 5 sur 5 étoiles

I will be purchasing more as gifts

My experience with ordering was simple.
After I received my order, I did notice some discrepancies in the invoice. I reached out and the changes were made immediately. Customer service is easy to get a hold of and very prompt on replying and taking care of. It needs to be taken care of. So far I really like my cutting boards. The little one is nice for just cutting up small things like limes or lemons. I haven’t noticed any slip edge when using them. I do recommend drying them after washing them and not letting them air dry as they become spotty with the water spots. Which doesn’t affect their performance I just like a cleaner looking board. All in all I do recommend these cutting boards.

13 octobre 2026
Avis spontané
Noté 5 sur 5 étoiles

Sarah from Customer service was…

Sarah from Customer service was wonderful. I initially thought the board had been damaged in transport. It turned out to be only the packaging. I used the board last week cutting up a chuck roast. There were barely any knife marks and the board is easy to clean.

29 septembre 2026
Avis spontané
Noté 4 sur 5 étoiles

Great cutting boards

Great cutting boards. Would be nice to have some softening of edges. Sharp edges are a bit intimidating. Also, need to find way to deal with meat juices.

Im very happy with boards, just need some getting used to the difference from wood ir plastic boards.

13 octobre 2026
Avis spontané
Noté 5 sur 5 étoiles

Porduct was worth the price

Porduct was worth the price. Titanium (not aluminum or stainless steel) are easy to keep super clean. And they haven't been hard onb my knife blades.

13 octobre 2026
Avis spontané
Noté 4 sur 5 étoiles

I love these titanium cutting boards

I love these titanium cutting boards. They are so easy to clean. They don't seem to dull knives, and knives leave no marks on the boards.
They only have one tiny downside. The edges of the board and the area around the handle should be buffed during manufacturing. I ordered one for my 93-year-old mother-in-law, and she found they felt sharp, although so far, no cuts to the skin. However, she defers to her old wood boards :(
The company suggested I get sandpaper and buff the edges. This is something we're doing, but for the quality and price, I would expect the board to come ready to use.

13 octobre 2026
Avis spontané
Noté 3 sur 5 étoiles

I like the board but not ideal for me

I like the board but as soon as I received it I washed it gently with a scotch brite sponge which caused scratches on both sides right out of the box. After that I have used it and it works well but I don’t think it was worth the cost. I bought it as a supplement to my wooden board for convenience but would not make the same choice again.

12 octobre 2026
Avis spontané
Noté 5 sur 5 étoiles

I bought two titanium cutting boards

I bought two titanium cutting boards. I love them! They are lightweight and easy to clean. They can also be put in the dishwasher. I use one on my countertop and the second one I use on my island. I don't have to worry about putting something hot on them either like you would with a plastic cutting board.

12 octobre 2026
Avis spontané
Noté 5 sur 5 étoiles

Easy to order

Easy to order. Great customer service. The product works great- so happy to have purchased them.

13 mai 2026
Avis spontané

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