AutoSelectWarranties ltd  Avis 

Underserving of a 1 Star as previous reviews mention. Honestly AVOID, they hide behind silly clauses to avoid paying out. My condensor has failed and because I didn't get the documentation to them in what they consider a timely manner, literally 2 weeks they refuse to pay out. The part has failed, 14 days will not make a difference to a part that has failed or cause any additional damage to any ither part of the car, there is no good reason not to pay. The staff are rude over the phone and the email response I got plus the response to reviews just show that they are looking to be argumentative while attempting to wrap it up in professionalism. This company is no more than scam. Save your money and go with a reputable company instead. Whoever responds to these reviews dont bother responding, I've seen the shameful responses from other reviews. It does nothing to defend your case it just continues to support the horrendous reviews you've already recieved

Were really helpful throughout the whole process.

Chocolate Teapot of a Warranty and customer service is the worst I have encountered in owning over 30 cars in my lifetime. If you want a warranty that doesn't cover the items apparently on the 'Platinum' cover then they are great. Radiator is covered in the policy, but because it was found to be leaking when the car was serviced they are using a clause about Additional items that are found at a service to wriggle out. Also said it needs to be a breakdown and unknown. 1 I didn't know about it being cracked, surely unknown, and for me a radiator isn't supposed to leak water, so I take that as a breakdown.

These rogue traders will be reported to Trading Standards. Buyer beware!

I had an excellent experience with the service. The communication throughout was outstanding, and I always felt listened to, supported, and well informed. Everything was handled professionally and efficiently, which made the whole process smooth and stress-free.

I really appreciate the helpful and friendly approach. I would definitely recommend this service to anyone looking for professionalism, great communication, and excellent customer service.

1 star is to high. Absolutely horrendous and unprofessional service I've come across. Any car broke down on 29th June and 1 and a half week later the warranty picked up my car. Since then I've been told your car will be ready next week, 5 weeks later the car is still not repaired. Different information given every time I've called, I've been lied to multiple time and I now they are withholding information and not telling me where my car is. They are definitely hiding something about the repair as we're 5 weeks in and still getting rhe same excuses as the first week. The worst company I have ever come across

They don’t even deserve 1 star, my car broke down 29th June and they eventually picked the car up after 1 and a half week,after trying to avoid doing any work. 4 weeks later and the car isn’t fixed. Every single call i made they gave me different information on the car. They lie a lot and have no idea what they are doing. Every week they say the car will take another 1-2 weeks to repair. They withhold information and do their best to not do any work. Nearly 5 weeks and they haven’t made any progress on the repair. Absolutely disgusting horrible service

Claim for water pump and ray made it effortless

Great service from start to finish. No complaints

Not worth the paper its written on even qith platinum cover nothing was covered had the car for 6 weeks but not their problem had the warranty as i have 2 disabled children and wanted to make sure i was covered.

Please dont get this warranty its a waste of time and money

Great Service from the team, working alongside these guys gives us great confidence.

Amazing genuinely looked after me paid out over £1780 for my car

What a truly remarkable company. Taking your money is clearly their core competency — they manage that part with breathtaking efficiency. The moment you need to make a claim, however, they seem to disappear faster than a magician’s assistant.

My labour bill was £65 per hour. Their limit is £60. So, rather than paying the £60 they supposedly cover and leaving me to pay the extra £5, they opted for the innovative approach of paying absolutely nothing. It’s comforting to know my premiums have been funding such groundbreaking mathematics.

As for the actual repair, don’t make the mistake of thinking “covered” means covered. Their version appears to involve paying for a random selection of the problem while you pick up the rest of the tab. It’s less 'warrant' and more a lucky dip.

This company sells peace of mind right up until the moment you need some. Then it’s excuses, loopholes and vanishing acts. If they insured parachutes, I’d take the stairs. I genuinely wouldn’t trust them to insure a bicycle left in a locked shed made of reinforced concrete.

Save your money, save your sanity, and look elsewhere.

Absolutely awful. Would not recommend to anyone. Paying for their platinum cover, for them to not even cover the cost of the repair. They say they pay £60ph for labour, try finding a garage that will do that.. and to top it off, if the labour is above that they won’t pay anything towards it at all! Shocking customer service, sending the email at 5:01pm on a Friday so you can’t even contact them until Monday morning. Don’t waste your money!

We took out a warranty for our vehicle and this was the gold level. When a fault developed we contacted them and followed procedure. However they refused to pay for the repair saying it was wear and tear. There was a list of suspension faults listed on the booklet but they didn’t accept this. We are really disappointed when there are so many things covered on the claim booklet but they don’t proceed with the claim. They don’t even cover the diagnostic fee and say they will only pay £50 if a claim is approved. The warranty is not worth paying for.

I only giving this company 1 star because I have to to write the reviews. This company is a bloody joke DO NOT USE my car broke down why I was on holiday why in warranty . I called out RAC who had to cut the wires to hand break so I could move and get the 4 kids under 5 back to hotel to keep them safe as I was on m5 . Just phone warranty company when I got back home I am one day out of warranty and he said there nothing they can do even knowing it happened when the car was in warranty.
I asked to speak to manager and guess what he was busy, and can’t talk to me.
The warranty company isn’t worth getting all they want is your money.
The operator who answered the phone really did not care and his customers service was zero. DO NOT USE THIS COMPANY

Awful bunch of lying phone operators and email writers bar one, a gent called Adam who stepped up to right a massive wrong

Really helpful, quickly paid my garage direct so I could be back on the road. Couldn't ask for more

Excellent service from Auto Select Warranties Ltd. The team was professional, helpful, and efficient throughout the whole process. Everything was handled smoothly with great communication.

Highly recommended — a reliable company with outstanding customer service.

if i could give them a minus star they'd get -10 absolute cowboys , state an item is covered then when you try and claim suddenly they invoke the "wear and tear" on the very item they state is covered ,they then close down the claim and refuse any further communication without sending the necessary letter so the ombudsman cannot get involved either .There was another occasion on this same "warranty" that i tried to claim , they made it so complicated and drawn out i gave up .