AutoSelectWarranties ltd  Avis 

Bought a vehicle two weeks ago with the Platinum Warranty. Autoselect inspected the vehicle before we bought it and found no fault... Fast forward two weeks and on inspection it had a leaking shock, play in the drop links and a perished top mount. My local garage quoted 489 for the work which is slightly above their shocking 50 an hour labour rate but I was willing to pick that part up. They contacted me and will only pay 59 of the entire claim which is for the drop links everything else is not covered apparently although it states in their terms they are covered. Absolute shocker car is 2 weeks old and was inspected by them!!!! I will be going to TMO with this as these crooks shouldnt be in business!

1 star is a compliment !! I bought a prestige vehicle for my wife & bought a platinum warranty from this company which was from the dealership it was supposed to cover literally anything… however my wife’s luxury vehicle broke down 7 days into owning it my wife was left without a vehicle/ courtesy car for 3 weeks + not had a single refund to date & this company is still trying to take money from the account for a warranty that wasn’t fit for purpose we have a new born baby & i work all week. I paid for a suppose to be all singing & dancing warranty yet they wouldn’t pay for a genuine part & wanted to fit a euro car part or a re conditioned part to the vehicle. Do not use this warranty company !!

Excellent customer service. Repaired my ECU

I can only echo and reiterate comments made by others as to the abrupt and poor customer service attitude of Auto Select Warranties Ltd, they approved a claim up to there maximum liability of £300 on there Silver policy and yet they left me with a deficit of £63 to pay out of my own pocket. My own customer experience is not a favourable one, a company not to be trusted so anyone who is being offered a warranty through this company as part of a vehicle forecourt sale or even a motor trader looking for a reputable after sales warranty provider, just simply walk away!

Excellent customer service assisted me in finding a garage and paying for repairs, can’t recommend them enough

I had an issue with my exhaust about 2 months after receiving my car. The booklet advises that the exhaust system is covered. But my claim was rejected as they do not cover pipes, I asked them multiple times to explain what is covered and what they define as an exhaust system but they never gave me any other answer than that they do not cover pipes. Now I have another issue as the engine is completely dead after 4months. I called again even though I knew I would be wasting my time, I asked for vehicle recovery as per the booklet at the time of claim generation to be told they do not do this or even the vehicle hire as per their own booklet I was told I have to arrange and pay for it to be recovered and diagnosed but they only cover upto one hour for this, the garages I have spoken too have advised they will need the car for a few days.I have now referred the issue to my finance provider as I am not willing to pay out the money that may be required to fix my car to be told by auto select warranties that my claim is rejected

AVOID AT ALL COSTS. Absolutely rude staff and customer service, never experienced anything like it. Will quote you cheap parts that garages refuse to fit and will not offer any other solutions. Will refuse certain parts and say they are ‘serviceable’ when they are not. Worst warranty company i have ever dealt with. You have to pay out of pocket to get anything done. Do not purchase

As a transmission and gearbox rebuilding company we deal with many warranty companies on behalf of clients and i can honestly say this company outshines them all for quick response, communication and simplicity to deal with. There staff always respond to our requests very quickly unlike other warranty companies that can take several days and too many emails. Highly recommend them
Ian Gibbins MD - Herts & Beds Transmissions Ltd

Second time using the warranty after I got renewed I had an issue with my water pump. They paid majority of the cost. Very good.

Gentlemen named Abdi was really professional on the phone , he really made me feel that I was being listened to and tried to help me as much as possible, we really need more people like him that really show that they are proud to go to work everyday,

Brill service from Kay.

Reading some reviews I was very sceptical but to say the claim for my alternator was very easy and simple. I would definitely recommend this warranty company

Had to make a claim for ECU. It was paid to me and I settled with the garage.
Simple and easy

Director

Working with Auto Select Warranties has been a simple and easy process.

Had to make many claims over the past years of working with them and it’s always been straight forward.

Made a claim for nox sensor for my s class, it was paid out and they authorised part from Mercedes.

Brilliant service payout was very fast and efficient staff were very accommodating

I’ll wait for more info.

Director

Worked with many different companies and found Auto Select to be the best one!

Thanks to Auto Select Warranties for fast tracking my claim for my DPF issue. Had a trip planned with my children which i couldnt cancel.

I was in Uk for 6 months visit and purchased a used car and had an outstanding experience from start to finish, when I had to file a claim the process was surprisingly smooth. The issue was resolved quickly and I was back on the road in no time. What impressed me most was the company's commitment to transparency and fairness. Their dedication to customer satisfaction is genuinely refreshing. Exceptional customer service and clear policy terms and conditions. Highly recommended from my side.