AutoSelectWarranties ltd  Avis 

205
•
TrustScore 3 sur 5

3,2

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 1 sur 5 étoiles

1 star is to high. Absolutely horrendous and unprofessional service I've come across. Any car broke down on 29th June and 1 and a half week later the warranty picked up my car. Since then I've been to... Voir plus

Noté 5 sur 5 étoiles

I've always had the stance that these automotive warranties aren't worth the paper they are written on but Auto Select Warranties have come through and covered the cost of repairing the key for my m... Voir plus

Noté 1 sur 5 étoiles

My incident date is on 10/11/2022 regarding my Mercedes cla flywheel any bells rings Auto slect....????? I am not bothering to fix it we are in process to rejecting the car because of your poor cus... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Absolutely awful. Would not recommend to anyone. Paying for their platinum cover, for them to not even cover the cost of the repair. They say they pay £60ph for labour, try finding a garage that will... Voir plus

À propos de l'entreprise

  1. Compagnie d'assurance commerciale

Écrit par l'entreprise

Providing car warranties to the motor trade


Coordonnées de contact

3,2

Moyen

TrustScore 3 sur 5

205 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 8 % de ses avis négatifs

Répond généralement dans un délai d'un mois

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

3,2

Tous les avis

(205)

21 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Purchased my car from a dealer that…

Purchased my car from a dealer that uses this warranty company. Had to make a claim in the last few days before it expired. I couldn’t get the car booked in until after the expiry date, as I made them aware they gave me good grace for 7 days and managed to get the car repaired and paid.

6 décembre 2023
Avis spontané
Noté 1 sur 5 étoiles

Avoid at all costs

Avoid at all costs, rear differential failed in my car and they claimed everything came down to wear and tear even tho multiple garages and technicians told us that it’s not wear and tear it just failed. Try their hardest not to pay out, save the hassle and money and don’t bother.

17 novembre 2023
Avis spontané
Noté 1 sur 5 étoiles

Avoid, they don't payout for parts they agree are covered

Bought a car in July 2023 which came with 3 Months Warranty from Auto Select, warranty looked good on paper until I came to make a claim.

In August 2023 I had a service performed and investigation into an error coded which was that the engine coolant temperature was too low, a thermostat stuck open. I had the garage quote for the repair as per Auto Select's requirement and provided them the quote which was £153.87 + VAT for the part and 2 hours labour at £98.00, total claim £380.64.

Auto Select agreed that the part was under warranty and they agreed to pay me the sum of £178.10 which included the part, VAT and Labour. When I questioned how they cam to this figure, they claimed they could get the part for £94.25 +VAT, I then asked where they acquired that quote from and I then called the same garage where I was quoted £184.67 including VAT for the part, which is more than they were willing to pay me for the part and labour including VAT.

The price they approved included labour at £50 per hour, I am unable to find any garage in my area with labour rates under £80 per hour.

Auto Select agreed that the failed part was covered under their warranty plan, however the price they were willing to pay does not even cover the cost of the part. I contacted Auto Select and requested that they provide details of a garage I can take the car to which will repair the car for £178.10 including VAT. I was told that they can't recommend garages, it is my choice.

21 août 2023
Avis spontané
Noté 1 sur 5 étoiles

DO NOT USE THIS COMPANY

DO NOT USE THIS COMPANY. THEY ARE NOT HELPFUL AND ONLY WANT YOUR MONEY WHEN YOU TAKE OUT A POLICY WITH THEM. YOU HAVE BEEN WARNED!!! USE ANOTHER COMPANY AND ALWAYS READ THE REVIEWS BEFORE BUYING. I WAS CONNED, DON'T LET IT HAPPEN TO YOU.

3 novembre 2023
Avis spontané
Noté 1 sur 5 étoiles

Lighten your bank account

If you have too much money just give it to this company and they will happily give nothing in return. Despite my claim being for a safety related issue.even though they agreed that the part needed replacing the garage had worded their report incorrectly and the part isn’t faulty enough yet to warrant a claim. I’m sure that there are more reputable and honest companies out there so choose one of them. I’m sure the next 5/6 reviews are going to be 5 star 😉

3 octobre 2023
Avis spontané
Noté 4 sur 5 étoiles

Good Service

Recovered my vehicle and replaced the turbo within 3 days. Good service

30 août 2023
Avis spontané
Noté 5 sur 5 étoiles

Cannot fault , really good service

Was quite worried about my fault on the car after only owning it for 4 months , I rang auto select who asked me to get a diagnostic and after that they dealt with the garage directly . Put my mind at ease, very polite lady called Sarah (thank you ) and everything was rectified in 2 days. Will certainly recommend so a big thank you from myself

24 août 2023
Avis spontané
Noté 1 sur 5 étoiles

"Virus X" is AutoSelectWarranties LTD!

I followed their wording, instruction and message to a T. I took the car in to a VAT-registered company, diagnosed it, IT WAS COVERED, but flatly used some cock and bull story to avoid paying out and even so much as paying out on the small cost to diagnose. This company, once a review is written, makes up their own "positive" spins and pretends to be clients with 5-star reviews. I will tell anyone this, AVOID, AVOID, AVOID! Save your money.

7 juillet 2023
Avis spontané

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