Friendly helpful service from both the engineers and their colleague in the office. The engineers will have to come back tomorrow to complete the job but in the meantime I am back online! A hot job as... Voir plus
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Lisez les avis des autres
When we moved in we had a router delivered same day but couldn’t get connected the same day as the removal wagon was parked over the connection cover. B4RN came back next day and completed the job.... Voir plus
Having been with B4rn for 3 years I feel I should leave a review. We are out in rural Norfolk and have had the pleasure of being a customer of B4rn since we moved in. Our mighty 1gb do... Voir plus
Everyone we've dealt with at B4RN has been professional, friendly and efficient. From Tom, who dug the trench for the fibre across the garden by hand, to the very helpful guy on the helpdesk at Head O... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Delivering gigabit full-fibre broadband to the hardest to reach, working alongside rural communities.
Coordonnées de contact
Station Yard, LA6 2QY, Melling via Carnforth, Royaume-Uni
- 01524555887
- info@b4rn.org.uk
- www.b4rn.org.uk
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 70 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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I can't recommend B4RN enough
I can't recommend B4RN enough. Any problems of which there are very few either technical or operational are dealt with in a professional, speedy manner.
It is easy to contact B4RN and it is always a personal conversation NO virtual assistants!
The connection is very reliable and reasonably priced.
Thank you B4RN
A bright future
The installation was well done with all our needs taken into account. We have had a few few problems but these were solved speedily and due to our own misunderstanding. We are very happy with the system and the newsletters keep us well up to date. We look forward to the future.
Moved to a new house with existing B4RN…
Moved to a new house with existing B4RN a year ago. Excellent customer support getting set up and a very reliable service since.
Reliable
Reliable, 250mbps service with few hiccups. Only had to turn off and reboot a couple of times a year.
Super fast broadband
Super fast broadband, reliable and extremely helpful and prompt service on the occasion we needed it.
Highly recommend B4RN! Every community should be a part of it!
Brilliant service minimal disruption
Brilliant service minimal disruption. Trusted provider. Radically improved all the connectivity we have here in the outback.
Great because it is reliable and so far…
Great because it is reliable and so far several years in no issues. Kept informed of any potential outages etc....
Delivers what they promise.
The fibre broadband does exactly what they say, and delivers seamless super fast gigabit speeds up and down. Backed up with helpful local support when needed. Very good value for money compared to ‘the big’ providers.
When we moved in we had a router…
When we moved in we had a router delivered same day but couldn’t get connected the same day as the removal wagon was parked over the connection cover. B4RN came back next day and completed the job.
Recently when some essential maintenance was carried out we were kept informed every step of the way.
Super speeds too both upload and download
⭐⭐⭐⭐⭐ Exceptional Service from Martin…
⭐⭐⭐⭐⭐ Exceptional Service from Martin at B4RN
I cannot praise Martin at B4RN highly enough. From the moment I contacted him, he was immediately on the ball. He responded straight away, arrived within a couple of hours, and then proceeded to spend virtually the entire day diagnosing and fixing our connection issues.
This wasn't just an inconvenience for us—it was a critical problem affecting both a business and an off-grid home that relies heavily on an internet connection for day-to-day operation. The situation was urgent, and Martin treated it exactly as such.
Throughout the entire process, Martin was professional, knowledgeable, determined, and incredibly thorough. He never rushed the job and worked tirelessly until the issue was fully resolved. His communication was excellent from start to finish, keeping us informed and reassured while he worked through the problem.
Thanks to Martin's expertise and dedication, our connection was restored and everything was back up and running as quickly as possible. It's rare to come across someone who demonstrates such commitment to customer service and takes genuine pride in solving a problem properly.
An absolute credit to B4RN. Outstanding service, outstanding engineer, and a genuinely fantastic experience during what could have been a very stressful situation. Thank you, Martin!
As someone not graced with technical…
As someone not graced with technical know-how, I've needed a lot of help from Barn in switching a landline to the digital network. Not only have they given help very promptly, but in ways that even my capability could handle. They have left me confident that I can trust their friendliness and their professional competence.
Talk to a human. It's a wonderful experience!
Being able to ring up and talk to a real person who remembered who you were and what your problem was instead of having to go through endless lists of choices only to end up with a bot which knew nothing about anything.
So refreshing!.
Patient and helpful dealing with my…
Patient and helpful dealing with my query. Resolved the issue.
B4RN bringing Fibre to remote locations !
B4RN works really well for us - I work from home and don't really experience any issues, there have been the odd issue but when that happens B4RN keep us updated on the issue and advise what actions are being taken to resolve the issue.
Fastest broadband with great support
I worked in IT for 25+ years and never had a network, even i the office, that was so fast.
Plenty of notice is given of projected downtime and that is normally at night.
Regularly get 940Megabytes per second
Super support service
As usual; prompt efficient service. Sorted my problem within minutes.
I sent an email last night
I sent an email last night, had a call back this morning and issue sorted - no complaints at all! Thank you
B4RN - Highly Recommended.
We have used B4RN in the rural North West for almost a year and not had an issue but we do use a mesh wi-fi repeater throughout. On the rare occasions I have needed to speak to someone they have been very good, although I did experience some difficulties at the point of setting up the account.
Overall, we are very impressed with them, we like the fact that they are community based/led and highly recommend them.
Excellent fibre broadband delivering…
Excellent fibre broadband delivering 1Gbs at the modem router.
The wireless range is not as good as hoped so had to spend m9ney on WiFi extenders through the house.
But the basic service is consistently fast and reliable.
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