Broadband for the Rural North Avis 

485
TrustScore 5 sur 5

4,8

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Friendly helpful service from both the engineers and their colleague in the office. The engineers will have to come back tomorrow to complete the job but in the meantime I am back online! A hot job as... Voir plus

Noté 4 sur 5 étoiles

When we moved in we had a router delivered same day but couldn’t get connected the same day as the removal wagon was parked over the connection cover. B4RN came back next day and completed the job.... Voir plus

Noté 5 sur 5 étoiles

Having been with B4rn for 3 years I feel I should leave a review. We are out in rural Norfolk and have had the pleasure of being a customer of B4rn since we moved in. Our mighty 1gb do... Voir plus

Noté 5 sur 5 étoiles

Everyone we've dealt with at B4RN has been professional, friendly and efficient. From Tom, who dug the trench for the fibre across the garden by hand, to the very helpful guy on the helpdesk at Head O... Voir plus

À propos de l'entreprise

  1. Fournisseur d'accès Internet
  2. Fournisseur de connexion internet

Écrit par l'entreprise

Delivering gigabit full-fibre broadband to the hardest to reach, working alongside rural communities.


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

485 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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A répondu à 70 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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4,8

Tous les avis

(485)

463 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

The changeover was seamless

The changeover was seamless , very professional engineers and helpful service staff. Much better internet connection for Mobile and TV and working from home. No problems since it was set up. Much cheaper for me than BT. Thank you so much!

17 juin 2025
Avis spontané
Noté 5 sur 5 étoiles

B4RN really has been so much better…

B4RN really has been so much better than other internet providers (and obviously about 5,000,000 x better than BT). When we set up the connection it didn't work on day one. I emailed B4RN on Saturday; the local engineer replied on Sunday (!) and came to fix it on Monday at 9am. Can you imagine BT responding like this.

20 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Absolutely thrilled to be connected to…

Absolutely thrilled to be connected to B4RN. The internet connection is faultless (so far!), everything you could wish for to run a business in a rural area. The price is very reasonable. Installation was all very straightforward, great communication. 100% recommend to anyone tempted, you won't regret it.

1 juin 2026
Avis spontané
Noté 1 sur 5 étoiles

Loses signal constantly

Loses signal constantly. Complained numerous times. Answer always the same. Buy, yet another, signal booster.

17 juin 2026
Avis spontané
Logo de Broadband for the Rural North

Réponse de Broadband for the Rural North

Hi Antony,

Thank you for taking the time to share this review with us. Feedback like this helps us learn and keep improving the service that we provide to our communities.

We appreciate that you have been in touch with us previously, and understand your disappointment that the issue hasn't been fully resolved. As every home differs in layout, size, and construction, Wi-Fi performance can vary and often requires a tailored approach to achieve reliable coverage throughout.

We’re keen to continue working with you to help suggest a solution that meets your needs. Please don’t hesitate to contact our Technical Helpdesk team again at helpdesk@b4rn.org.uk or on 01524 555887 (option 1), and we’ll be happy to review your setup and explore further options with you.

Best wishes,

Team B4RN

Noté 5 sur 5 étoiles

Professional, friendly and efficient - and great speeds!

Everyone we've dealt with at B4RN has been professional, friendly and efficient. From Tom, who dug the trench for the fibre across the garden by hand, to the very helpful guy on the helpdesk at Head Office who helped us install our new phone system. Speeds are excellent and the service is very reliable. Highly recommended - if B4RN is available to you, grab it with both hands!!

17 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

Why we are B4RN fans

We like the ethos of the company. The installation was trouble-free, and we have had no trouble with the service since we went live. We occasionally hear of problems when farmers dig up cables and so on, but these are apparently dealt with rapidly. The broadband speed is much faster than we were used to, and on the odd times when I have contacted B4RN I get straight through to a real person. Keep it up!

17 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

Better all round

Great communication, great system. Really helpful having someone on the end of a phone if needed with no chatbot preventing you from resolving any issues.
Significantly cheaper with VIOP and better speeds altogether.

17 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

I was in at the beginning, 2014 or 2015

I was in at the beginning, helping lay cable in our village.service has always been reliable, and help where needed. A big plus, is that if you ring the helpline, try something, then need more help you will often get the same person, no need to tell the whole story again. But really it's been very reliable.

30 juin 2025
Avis spontané
Noté 5 sur 5 étoiles

Flawless service

Flawless service. Good communication well in advance of any maintenance / offline periods which are always in the middle of the night - and infrequent - so there's no disruption to our use.

17 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

I have the highest regard for B4RN

I have the highest regard for B4RN. We are a small Parish in Norfolk and B4RN supported us as we raised the finance to create our own Hyperfast broadband connection. They really are all incredible. The connection itself is faultless and even when a contractor went through our fibre it was patched in a matter of hours, so that we didn't lose working time. (Big thanks to David Evans). Every rural community with poor connections should partner with B4RN should. You will never regret it.

17 juin 2025
Avis spontané
Noté 5 sur 5 étoiles

Very happy with B4RN

Very happy with B4RN - no problems with installation and post connection communications and assistance where required. If only other organisations could be so helpful

17 juin 2026
Avis spontané

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