Back Care Solutions Avis 

they contacted me before so i knew when they were arriving and he took the chair to work on

Service was absolutely amazing . The gentleman who delivered was fantastic. Let me know when to expect him and really lovely when he arrived . Absolutely a credit to the company. He went through a full demo and left me with no unanswered questions . Honestly thank you so much.

Very knowledgeable and supportive assessor

The service received from Kevin was fantastic very helpful and professional and set up my desk to suit my needs to work at home in comfort I’m extremely grateful for the professional and caring service received from Kevin and the company would definitely use the company again in the future

Everything arrived on time, in perfect condition, and the whole process was really smooth with good communication throughout.

Back Care Solutions assessed my workstation and my sitting posture for my back pain. The specialist thoroughly reviewed my desk setup, chair, posture, and overall ergonomics. The new chair that was supplied has significantly reduced my discomfort, and the footrest suggestion has also been very effective. "Excellent practical support."

The assessor really understood my needs, he was very polite and explained the whole process to me. I felt very helped in expressing my needs to support me with equipment at work.

Excellent service, communication and delivery.

Friendly and helpful staff members. Quick delivery and set up! Recommend!

Fantastic company, very organise and helpful - looked after eveything.

I was particularly impressed with their help in doing a Zoom call to help set up my new chair.

Highly recommended

From the original booking through to delivery the process was seamless. Every agent was top class and a real willingness to help. A special thank you to the delivery driver who went out of his way to set everything up and help me understand what to do going forward.

The technician who came to swop my seat base to the coccyx cut out base (as it had been omitted on the order form), was excellent & made sure the chair was set up exactly how I needed it to support my back & coccyx pain. He showed me how to make any adjustments I might need to make. He ensured it met my needs. He took the time & attention to ensure I was happy with & satisfied with the seat positioning & adjustments before leaving. I was very grateful for this personal support & feel very pleased with the level of comfort achieved now using the chair & the decreased pain levels.
Thanks you.

From point of ordering to delivery and even through to aftersales communication has been great! Paul Delaney the delivery driver was friendly and helpful, he showed me how to adjust my new chair and gave me advice of other products that could help. When I enquired about another product, I was referred to the sales team(Dennis) who contacted me promptly, supplied details of suitable product and dealt with my order in a timely manner. I have been very impressed with the efficiiency and customer service from this company

The service was excellent communication was excellent any correspondence replied to really quick and I was kept up to date with everything

Had a great experience with this company. From the initial assessment to having my chair delivered and set up took less than a week. I was informed of progress at all stages and plans were made to fit around my work pattern. Staff were professional and explained set up my chair clearly.

Hello
The service was excellent. The engineer arrived in good time, completed the scheduled work promptly without disruption to business and provided support with additional recommendations to consider. Great friendly service, would use again and recommend to other colleagues.
Thanks

Excellent customer service and willing to help and answer queries quickly

I had a fitting appointment before the equipment was delivered, the worker was very professional and knew the equipment in question.
During delivery it was set up for me and I was shown how to use it.
Very happy with the whole service.