Back Care Solutions Avis 

Speedy and informative

the issue with the chair was promptly dwelt with

Steven was 10000/10 super attentive, great humor and very patient with my questions (in the middle of a heatheave!). I'm very happy with the product.

The chair has a wheel that is a bit stuck but I presume that it needs some oil or silicone only, can you recommend what to apply?

As always, tremendously happy with the service and flexibility!

Professional, friendly, and helpful service throughout.

Excellent customer service good quality products would recommend to anyone

Great delivery service and communication.

Excellent Service. I order regularly with Back Care Solutions. Its easy to order and i get delivery within a few days. If i need to speak to someone they come back to me within a couple of hours and are always polite and helpful

The process was really easy in terms of booking an appointment and sharing photo's/form filling in advance of the appointment. The appointment itself was on time and efficient, the gentleman that I had my appointment with (Adam) was professional, courteous, pleasant and also patient whilst explaining the various equipment options to me. They also went the extra mile and offered me a visit to their showroom to view the equipment and try it out to see which options might work best for me.

In summary, I wouldn't hesitate to recommend BCS.

Backcare solutions were incredibly fast at delivering my solution & with great care of service. I was kept informed at all times and they were very responsive when i had questions. Quality and speed of service highly recommended. thanks

Customer service was excellent. Everything was done on time as agreed and the product provided was made to measure exactly as it was needed.

I needed a repair and an alteration to my work chair.

Back Care Solutions:
- Arranged a convenient date for an engineer to come to my work site and repair the chair.
- When it couldn't be repaired on-site, they took the chair away and kept me informed with a date the chair would be returned.
- Returned my chair fully repaired like new with the alteration completed.
- Followed up with me afterwards to make sure the chair has been comfortable to use since.

5*

fast delivery, good response from team

The initial assessment carried out by the technician was very thorough and well conducted. I am very pleased with the quality of the assessment. The technician was courteous, clear, professional, and helpful. It gave me the confidence that everything will be handled properly, setting up a clear plan for the setup.

The setup: Again, the engineer was courteous. He did an excellent job setting up the equipment and took the time to explain how to use the chair and desk settings. His clear guidance and attention to detail were greatly appreciated.

Friendly assessments and really helpful ways of setting up office equipment and practical advice on suitable chairs, keyboards etc to ease disability pain.

Very helpful and easy company to purchase from and prompt delivery.

The training was for use of 'read and write'. It was very comprehensive and there was plenty of time given for me to explore the uses and gain confidence. William had a friendly approach, he explained things well and was able to answer my questions.

STAFF DOING DELIVERY AND INSTALLATION WAS VERY PROFESSIONAL

I ordered a new chair through my company connection and it arrived promptly. It's really great quality and I'm very pleased with the service that I received.

Equipments working as designed. Engineer was very professional. Appointment agreed to meet expectations. Very satisfied.

Excellent service and product.
The exact chair that was needed so very pleased all round. Thank you.