Good product but I get automatic orders I don’t want or need. I get surprised when a notice arrives that an expensive auto-order has been processed. Your notification system doesn’t seem to be very ro... Voir plus
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The packaging sometimes makes the meat look thicker than it really is, for example several steaks were folded in the package and when thawed, they were very thin. The steaks look slightly bro... Voir plus
L'entreprise a répondu
We have a family that loves to grill on the weekends so we decided to try Backyard Butchers after hearing about them. The ordering process was straightforward and the meat was well packaged for delive... Voir plus
L'entreprise a répondu
Backyard Butchers provides a quality product at a fair price. Their meat is delicious and better than what you find in most stores. Also, their customer service is top notch. Any issues or concerns... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Backyard Butchers is a premium American meat company built around one simple idea: great meat should be accessible, convenient, and worth stocking your freezer for. We source high-quality beef, chicken, pork, and seafood and deliver it directly to your door, giving families an easier way to buy the meat they love without relying on expensive grocery store trips. We believe meat should be more than just another item on the dinner table. It should be something you can feel good about serving your family. That is why Backyard Butchers focuses on quality sourcing, great taste, generous portions, and exceptional value. Our products are carefully selected to deliver the quality you would expect from a trusted local butcher, while our direct-to-consumer model allows us to offer that quality at a better value.
Coordonnées de contact
Etats-Unis
- www.backyardbutchers.com
3,3
Moyen
253 avis
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A répondu à 95 % de ses avis négatifs
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As hot as it’s been
As hot as it’s been, everything was packaged great, frozen solid! Product is great as well!❤️🇺🇸❣️
29 juin 2026
Réponse de Backyard Butchers
Hey, Kathleen!
Thanks so much for sharing your experience your feedback helps us grow and serve you better. We’d really appreciate it if you could leave a quick review on Google. It only takes a minute, and it means a lot to our team https://g.page/r/CUAE5Tb9Xoi9EAg/review!
Thank you again for your support!
Best, Carla
The ribeye steaks are paper thin now…
The ribeye steaks are paper thin now i.know why they were so cheap. Flavor is there but maybe should tell your customers that the steaks are very thin you wouldn't sell as many
25 juin 2026
Réponse de Backyard Butchers
Hi Stephanie,
Thank you for taking the time to share your feedback, we’re really sorry to hear that your experience didn’t meet expectations. That’s never the experience we want for our customers. We’d truly appreciate the opportunity to make this right. If you’re open to it, please reach out to us at hello@backyardbutchers.com with your order details so we can take a closer look and work toward a resolution.
We take feedback like this seriously and are always looking for ways to improve both our product and customer experience.
Thank you again for bringing this to our attention.
— Backyard Butchers Team
Réponse de Backyard Butchers
Hi Harold,
Thank you for the great review! We’re so happy to hear you enjoyed our cuts, quality is something we take a lot of pride in.
Whenever you’re ready to restock, you can find all of our options online at backyardbutchers.com: http://backyardbutchers.com .
We appreciate your support!
— Backyard Butchers Team
Not great size of cuts for the price
Not great size of cuts for the price. You are definitely not getting the poundage of meat that they are selling at signup!
13 juin 2026
Réponse de Backyard Butchers
Hi Tanner,
Thank you for taking the time to share your feedback, we’re really sorry to hear that your experience didn’t meet expectations. That’s never the experience we want for our customers. We’d truly appreciate the opportunity to make this right. If you’re open to it, please reach out to us at hello@backyardbutchers.com with your order details so we can take a closer look and work toward a resolution.
We take feedback like this seriously and are always looking for ways to improve both our product and customer experience.
Thank you again for bringing this to our attention.
— Backyard Butchers Team
They made it Right
I previously had an order that was delivered thru UPS and my package was destroyed like they didn't care 6 pices of meat were thawed completely.
Then I reached out to BYB and they resolved the issue for me. Their meats are really tasty too. BACKYARD BUTCHERS ROCKS !
15 juin 2026
Réponse de Backyard Butchers
Hi Ted,
Thank you for the great review! We’re so happy to hear you enjoyed our cuts, quality is something we take a lot of pride in.
Whenever you’re ready to restock, you can find all of our options online at backyardbutchers.com.
We appreciate your support!
— Backyard Butchers Team
Great value great meat.
The steaks and burgers are amazing and tender. Price wasn't bad with all the promotions. Will definitely use again
25 juin 2026
Réponse de Backyard Butchers
Hi Wylon,
Thank you for the great review! We’re so happy to hear you enjoyed our cuts, quality is something we take a lot of pride in.
Whenever you’re ready to restock, you can find all of our options online at backyardbutchers.com.
We appreciate your support!
— Backyard Butchers Team
Réponse de Backyard Butchers
Hey, Jon!
Thanks so much for sharing your experience your feedback helps us grow and serve you better. We’d really appreciate it if you could leave a quick review on Google. It only takes a minute, and it means a lot to our team https://g.page/r/CUAE5Tb9Xoi9EAg/review!
Thank you again for your support!
Best,
Very good meat for a great price
Very good meat for a great price. I love how the ribeyes are cut. Makes for a very juicy piece of meat when cooked properly. Great buy! 20 ribeyes for $39!
23 juin 2026
Réponse de Backyard Butchers
Hi MSDay,
Thank you for the great review! We’re so happy to hear you enjoyed our cuts, quality is something we take a lot of pride in.
Whenever you’re ready to restock, you can find all of our options online at backyardbutchers.com: http://backyardbutchers.com .
We appreciate your support!
— Backyard Butchers Team
Not impressed and can see why you get…
Not impressed and can see why you get 20 “premium ribeyes” for $40. Paper thin and would not even consider them to be considered steaks with how thin they are. I have thin sliced fajita that was thicker. Now to block all their spam they constantly send. Don’t give them your email or phone number.
24 juin 2026
Réponse de Backyard Butchers
Hi Craig,
Thank you for taking the time to share your feedback, we’re really sorry to hear that your experience didn’t meet expectations. That’s never the experience we want for our customers. We’d truly appreciate the opportunity to make this right. If you’re open to it, please reach out to us at hello@backyardbutchers.com with your order details so we can take a closer look and work toward a resolution.
We take feedback like this seriously and are always looking for ways to improve both our product and customer experience.
Thank you again for bringing this to our attention.
— Backyard Butchers Team
Friendly folks, great meat
31 mai 2026
Réponse de Backyard Butchers
Hi Christopher, thanks for the kind words and support!
2nd chance, not any better
Better quality cuts are needed for sure.
1. T-bones paper thin.
2. Beef tips look like they should be used to make burgers bigger, not sliders size.
3. Pork chops and ribeyes were barely mediocre.
4. Other meats were just not good.
We will see if they fulfill their email promise. If my family didn't love the package, they would return full refund, no questions asked. I seriously doubt they will
Why would I trust this reply after
1st email from "Tim from backyard butchers", had allegedly bad dns address per AOL mailer demon: hello@email.backyardbutchers com
2nd email from "Thebackyardbutchers Support" came from pqe41g4w3re58yl3@email.gorgias com
Now you want me to email you again?
You have my email, you know what I ordered last. So please spare me.
20 juin 2026
Réponse de Backyard Butchers
Hi Frederick,
Thank you for taking the time to share your feedback, we’re really sorry to hear that your experience didn’t meet expectations. That’s never the experience we want for our customers. We’d truly appreciate the opportunity to make this right. If you’re open to it, please reach out to us at hello@backyardbutchers.com with your order details so we can take a closer look and work toward a resolution.
We take feedback like this seriously and are always looking for ways to improve both our product and customer experience.
Thank you again for bringing this to our attention.
— Backyard Butchers Team
Just wanted to say thank you for the…
Just wanted to say thank you for the way you took care of us we really appreciate it looking forward to being your customer from here on out hopefully you'll have a meat truck in the Tennessee area Bristol blountville or Kingsport hopefully to buy some ribeyes the deal you had 20 for $39 I am still interested if I can use my EBT card thank you again great job guys
15 juin 2026
Réponse de Backyard Butchers
Hi Diane,
Thank you for the great review! We’re so happy to hear you enjoyed our cuts, quality is something we take a lot of pride in.
Whenever you’re ready to restock, you can find all of our options online at backyardbutchers.com.
We accept credit/debit cards, cash, and EBT at all of our locations!
If you have any questions about using your payment method, feel free to reach out at our Facebook Page, we’re happy to help .
We appreciate your support!
— Backyard Butchers Team
Réponse de Backyard Butchers
Hey, Kathleen!
Thanks so much for sharing your experience your feedback helps us grow and serve you better. We’d really appreciate it if you could leave a quick review on Google. It only takes a minute, and it means a lot to our team https://g.page/r/CUAE5Tb9Xoi9EAg/review!
Thank you again for your support!
Best, Carla
Réponse de Backyard Butchers
Hi Scott,
Thank you for taking the time to share your feedback, we’re really sorry to hear that your experience didn’t meet expectations. That’s never the experience we want for our customers. We’d truly appreciate the opportunity to make this right. If you’re open to it, please reach out to us at hello@backyardbutchers.com with your order details so we can take a closer look and work toward a resolution.
We take feedback like this seriously and are always looking for ways to improve both our product and customer experience.
Thank you again for bringing this to our attention.
— Backyard Butchers Team
Great flavor
Great flavor, portions and quality meat. First time ordering but signed up for the monthly delivery. Awesome customer service as well. Thank you!
15 juin 2026
Réponse de Backyard Butchers
Our pleasure!
Hey, Sheila!
Thanks so much for sharing your experience your feedback helps us grow and serve you better. We’d really appreciate it if you could leave a quick review on Google. It only takes a minute, and it means a lot to our team https://g.page/r/CUAE5Tb9Xoi9EAg/review!
Thank you again for your support!
Best,
Steaks are great
Steaks are great! Service at the truck was good. A good price for good food!
17 juin 2026
Réponse de Backyard Butchers
Hi Josh,
Thank you for the great review! We’re so happy to hear you enjoyed our cuts, quality is something we take a lot of pride in.
Whenever you’re ready to restock, you can find all of our options online at backyardbutchers.com.
We appreciate your support!
— Backyard Butchers Team
Missing product
I received my order but items were missing, while other items were substituted. No explanation. I've sent two emails and still no explanation. Customer service keeps telling me they are researching it.
19 juin 2026
Réponse de Backyard Butchers
Hi Cynthia,
Thank you for taking the time to share your feedback, we’re really sorry to hear that your experience didn’t meet expectations. That’s never the experience we want for our customers. We’d truly appreciate the opportunity to make this right. If you’re open to it, please reach out to us at hello@backyardbutchers.com with your order details so we can take a closer look and work toward a resolution.
We take feedback like this seriously and are always looking for ways to improve both our product and customer experience.
Thank you again for bringing this to our attention.
— Backyard Butchers Team
Not very good meat at all
Not very good meat at all. Honestly it’s hard to eat and I paid almost $400 the quality was lacking anything at all. I cooked some for my family and they all thought I purchased “printed” meat. I regret buying and will never buy again.
5 juin 2026
Réponse de Backyard Butchers
Hi Guy, my name is Chloe and I’m part of the Customer Experience Team. I’m really sorry to hear you haven’t had the best experience with us so far not to worry, I’m here to help!
To get this resolved as quickly as possible, please click the link below and complete our Product Inquiry Form. Providing as much detail as you can will help us assist you faster: https://www.backyardbutchers.com/pages/product-inquiry-form
Once you submit the form, our team will be notified right away, and you’ll receive a response within 24 hours. Just be sure to click the red “Submit” button at the end, if you see a “Thank you” message, your request has been successfully submitted.
Please note: For EBT refunds, we need the exact date, amount and receipt that was used on the EBT card. Refunds can take up to 90 days to process per state regulations.
If you have any questions or run into any issues filling it out, please don’t hesitate to reach back out I’ll be happy to help.
The Chicken has been great
The Chicken has been great. Good flavors, good size. We haven’t tried the Seafood yet. The steaks are cut too thin for our liking and seem dry.
15 juin 2026
Réponse de Backyard Butchers
Hey Anjanette, thank you for your feedback! Please let us know how you like the seafood! :)
Your meat is old and terrible to eat
Your meat is old and terrible to eat, and that includes your steaks your hamburger and your chicken. We’ll never buy it again. I will make sure nobody that I know buys it.
8 juin 2026
Réponse de Backyard Butchers
Hi Wei, my name is Carla and I’m part of the Customer Experience Team. I’m really sorry to hear you haven’t had the best experience with us so far not to worry, I’m here to help!
To get this resolved as quickly as possible, please click the link below and complete our Product Inquiry Form. Providing as much detail as you can will help us assist you faster: https://www.backyardbutchers.com/pages/product-inquiry-form
Once you submit the form, our team will be notified right away, and you’ll receive a response within 24 hours. Just be sure to click the red “Submit” button at the end, if you see a “Thank you” message, your request has been successfully submitted.
Please note: For EBT refunds, we need the exact date, amount and receipt that was used on the EBT card. Refunds can take up to 90 days to process per state regulations.
If you have any questions or run into any issues filling it out, please don’t hesitate to reach back out I’ll be happy to help.
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