Everything was fine but they have much formalities, I was literally stuck at Bali airport without internet/network because of one stupid screenshot which they did not check on time! Thanks to airpor... Voir plus
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Very good prices. Literally less than what i paid for similar data plan in another physical sim bought in Ubud. Also a local number was included. If you have esim enabled in phone get this from balisi... Voir plus
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We travelled on April 12th 2026 and we purchased online e-sim and the customer service is prompt and as promised they activated before landed in Bali.The process was so smooth and quick and during our... Voir plus
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Great experience with Balisim. The eSIM was ready with just a few documents upload. By the time I reached Bali, my sim was active so I could make calls n book my cab. The package was sufficient for my... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Balisim offers travelers the ultimate solution for staying connected in Bali and across Indonesia. Specializing in Telkomsel eSIMs, Balisim ensures seamless internet access from the moment you land, making it easy to navigate, share your experiences, and stay in touch with loved ones. With fast and reliable coverage, Telkomsel is the leading provider in Indonesia, even in remote locations. Skip the hassle of searching for local SIM cards or dealing with unreliable Wi-Fi. Balisim’s eSIM is easy to activate before your trip, saving you time and effort. Whether you're exploring Bali’s beautiful beaches, venturing into lush jungles, or discovering cultural treasures, Balisim provides uninterrupted connectivity to enhance your travel experience. Designed with convenience in mind, Balisim’s plans are affordable and flexible, catering to various data needs. Enjoy peace of mind knowing you’re backed by exceptional customer support to guide you every step of the way. Balisim is perfect for digital nomads, adventure seekers, and casual travelers alike, providing the tools to make every moment in Indonesia more connected and memorable. Experience the freedom of reliable internet with Balisim and focus on creating lasting memories during your journey.
Coordonnées de contact
Kuta, Badung, Indonésie
- support@balisim.com
- www.balisim.com
4,7
Excellent
124 avis
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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More data was used than should have.
I was getting data warnings and was worried I was close to my limit. But after speaking to the company they assured me I was well within my limit.
5 mai 2026
Réponse de Balisim
Much appreciated! We always want to make sure our customers have the most accurate information.
We're glad we speak and avoid any misunderstanding regarding your data limits. It’s our priority to keep you connected and informed. Enjoy Bali!
Réponse de Balisim
Vielen Dank für das tolle Feedback! 😊 Es freut uns sehr, dass unser Support Ihnen so schnell weiterhelfen konnte. „Alles bestens“ ist genau das Ziel, das wir bei Balisim verfolgen. Wir wünschen Ihnen eine fantastische Zeit in Indonesien!
Quick and easy service to purshase
Quick and easy service to purshase, worked well, very satisfied
11 avril 2026
Réponse de Balisim
Thank you so much! We are thrilled to hear that you found the purchase process quick and easy. Our goal is to make sure you're satisfied from the moment you click buy until the moment you head home. Enjoy your stay in Indonesia!
Perfect very good
26 avril 2026
Réponse de Balisim
Thank you! We are so happy to hear that everything was perfect for your trip. We aim for "very good" every single time! Enjoy the rest of your time in Indonesia.
Réponse de Balisim
Thank you for the 5-star review! We are so glad you found the eSIM application process easy and our support team helpful. We strive to make staying connected the simplest part of your trip. Enjoy your time in Indonesia!
The data did not work fast for GoPay
The data did not work fast for GoPay. I had to use my delivery riders hotspot, he also uses Telekomsel but his data worked very fast. SO that was a bit disaapointing
30 avril 2026
Réponse de Balisim
We are very sorry for the frustration! It’s definitely disappointing when you can’t get your GoPay to load quickly, especially when you see someone else on the same network having no issues.
While we use the Telkomsel network, sometimes an eSIM needs a quick 'Network Settings Reset' or a specific APN update on your device to match the local speeds. If your phone is stuck on a roaming band or an older setting, it can cause exactly the lag you experienced.
We would love to have our WhatsApp support check your settings to ensure you're getting the full speed you're paying for. Please reach out to us so we can make this right for the rest of your trip!
Everything was fine but they have much…
Everything was fine but they have much formalities, I was literally stuck at Bali airport without internet/network because of one stupid screenshot which they did not check on time!
Thanks to airport wifi, I managed to sort it and got it activated!
Imagine if you would have landed on their non working hours, it would have been chaos!
30 avril 2026
Réponse de Balisim
We are so sorry for the stress you experienced at the airport! We know that landing without an immediate connection is the last thing anyone wants after a long flight.
To help future travelers avoid this, we’d like to mention that the 'formalities' are actually required by Indonesian law for phone registration. Because these must be manually verified, we always encourage guests to submit their screenshots a day or two before flying. This gives us time to catch any errors and ensures your data is waiting for you the second you land!
We’re really glad the airport Wi-Fi helped you get everything synced up, and we hope the network served you well for the rest of your stay in Bali!
Réponse de Balisim
Thank you! We’re so glad you had a great experience from start to finish. Our goal is to make staying connected the easiest part of your trip. Enjoy the rest of your time in Indonesia! 🌴
Great service and the experience was as…
Great service and the experience was as promised. Thanks Team
21 avril 2026
Réponse de Balisim
Thank you! We take great pride in delivering exactly what we promise: a reliable connection and great service. We’re so glad we could meet your expectations. Thanks for choosing Balisim.com!
Réponse de Balisim
Thank you for your honest feedback. We're sorry to hear that you experienced some signal gaps during your trip.
While we use the network with the widest coverage in Indonesia, there are still certain remote areas, deep valleys, or specific building structures where the signal can be a challenge for any provider.
We would love to know which specific areas you had trouble in so we can look into it and better advise future travelers! Please feel free to reach out to our WhatsApp support if you're still in Bali so we can try to optimize your settings. Safe travels!
Very good prices
Very good prices. Literally less than what i paid for similar data plan in another physical sim bought in Ubud. Also a local number was included. If you have esim enabled in phone get this from balisim before flying. Highly recommended.
19 avril 2026
Réponse de Balisim
Thank you for the "Highly Recommended!" We love that you found our prices even better than the local shops in Ubud. 🌴 Our goal is to provide that local convenience (including the local number!) without the "tourist premium." Thanks for the tip to other travelers to buy before they fly!
Réponse de Balisim
We are very sorry to hear that your data experience hasn’t been up to our usual high standards. We want to make sure you get the 'heavy lifting' out of your data plan!
Often, speed issues can be resolved with a quick adjustment to your phone's APN settings or by manually selecting a different local tower. Our team is available 24/7 on WhatsApp to troubleshoot this with you in real-time.
Please reach out to us right away so we can investigate your connection and get you back to full speed. Your satisfaction is our top priority!
Easy ordering
Easy ordering, activation, choice of telecom provider, support from the customer care, etc.
Could delete personal details from their server as well.
11 avril 2026
Avis spontané
Réponse de Balisim
Thank you for the detailed feedback! We are thrilled that you found the ordering and activation process so smooth. We also appreciate you mentioning our privacy features—we believe that protecting your personal data is just as important as providing a great connection. Thanks for choosing Balisim!
Great sim card for Bali Trip
We travelled on April 12th 2026 and we purchased online e-sim and the customer service is prompt and as promised they activated before landed in Bali.The process was so smooth and quick and during our trip the network signal is great and we even had a video calling to our family members and there is no buffering.i suggest for tourist who travel to Bali to take this sim.
12 avril 2026
Avis spontané
Réponse de Balisim
Thank you so much for sharing your experience from your April 12th trip! We are so happy to hear that you were able to stay connected with your family via video calls without any buffering. Making those moments possible is exactly why we do what we do. Thank you for the high recommendation to other tourists!
It is safe and worth it!
We had a great experience buying Telkomsel eSIM from Balisim.com. Prices are affordable. And the customer support is also too good. They guide really well in case of any issues.
18 avril 2026
Avis spontané
Réponse de Balisim
Thank you so much! We are thrilled you had such a great experience. We focus on providing Telkomsel eSIMs because we want our customers to have the best coverage in Indonesia at an affordable price. It’s great to hear our support team was there to guide you! Enjoy your time in Bali!
Great ESIM
Quick response to any questions and the esim worked much better than a 2nd one I had from a different company as a backup. I would definitely use again.
19 avril 2026
Réponse de Balisim
Thank you so much! We love a good performance test, and we’re thrilled to hear our eSIM outshined the competition. 🚀 Providing a quick response and a superior connection is exactly what we aim for. We look forward to staying connected with you on your next trip!
Seamless experience with prompt service.
19 avril 2026
Réponse de Balisim
Thank you so much! We strive to make every connection seamless and every interaction prompt. We’re thrilled to hear we hit the mark for you. Enjoy your stay in Indonesia!
Top service super friendly
Top-notch service, really friendly and quick replies. I bought two eSIMs before my holiday and the process was straightforward. I can highly recommend Balisim. 5*
21 avril 2026
Avis spontané
Réponse de Balisim
Thank you so much! We are thrilled to hear that the process for both of your eSIMs was straightforward. We take pride in our quick and friendly support, so it’s wonderful to know you felt well-taken care of. We hope you have an absolutely "top-notch" holiday!
I would recommend everyone visiting…
I would recommend everyone visiting Bali to get esim from balisim.com. They provide genuine, fast and hassel free services. The sim was activated as soon as I reached Bali.
19 avril 2026
Réponse de Balisim
Thank you so much for the glowing recommendation! 🌴 We are thrilled that you found our service genuine and hassle-free. There is no better feeling than landing and being connected immediately! We truly appreciate you telling other travelers about Balisim.com. Enjoy your time in paradise!
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