Very good customer service No pressure to buy Allowed to browse at leisure and try beds Customer advisor very knowledgeable helpful and patient Went the extra mile to help us get the best m... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementPelham Terrace, BN2 Brighton and Hove, England, GB
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Lisez les avis des autres
Bensons for beds in Brighton was great. Staff were friendly and helpful without being at all pushy. Iqbal was brilliant with us, understanding our requirements and giving us great advice. We purc... Voir plus
Brought a mattress from Benson’s after looking at other stores. We visited the Brighton store and the individual was very polite and one thing that was very much appreciated was the fact that he sho... Voir plus
L'entreprise a répondu
Friendly staff, and I didn't have to wait too lo long like other large chains. The sofa itself was packed with a minimal amount of material which is great for the environment. The sofa is fairly comfo... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de Bensons For Beds - Brighton
Écrit par l'entreprise
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Coordonnées de contact
Pelham Terrace, BN2, Brighton and Hove, England, Royaume-Uni
4,7
Excellent
141 avis
Demande des avis aux clients
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Very satisfied with your…services
Very satisfied with your services,delivery crew was very helpful and so so efficient.
10 juillet 2026
Réponse de Bensons For Beds - Brighton
We're so pleased you were satisfied with our services and found our delivery crew helpful and efficient. Thank you for your kind feedback!
Staff in the store were knowledgeable…
Staff in the store were knowledgeable on the wide chose of beds instore.
4 juillet 2026
Réponse de Bensons For Beds - Brighton
We're so pleased our staff were knowledgeable about our wide selection of beds. Thank you for your feedback!
Good choice
Good choice, competitive prices.
Ade was a very helpful assistant, knowledgeable and efficient.
28 juin 2026
Réponse de Bensons For Beds - Brighton
We're so pleased you found our prices competitive and our team helpful, knowledgeable, and efficient. Thank you for your kind feedback.
Team Bensons
Chris the manager was very helpful and…
Chris the manager was very helpful and knowledgable during our visit to the store.
We were able to take our time and were under no pressure in making our bed and mattress choices.
26 juin 2026
Réponse de Bensons For Beds - Brighton
We're so pleased our manager was helpful and knowledgeable during your visit. It's wonderful that you felt no pressure while making your choices. Thank you for your feedback!
Team Bensons
Réponse de Bensons For Beds - Brighton
We're so glad you found our team helpful and enjoyed trying our beds! Thank you for your kind words.
Team Bensons
Tje gentlemen were amazing.
20 juin 2026
Réponse de Bensons For Beds - Brighton
We're delighted to hear this.
Team Bensons
Réponse de Bensons For Beds - Brighton
We're so pleased our team was kind and helpful. Thank you for your kind words!
Team Bensons
Great prices and excellent customer…
Great prices and excellent customer service throughout.
14 juin 2026
Réponse de Bensons For Beds - Brighton
We're delighted you found great prices and excellent service. Your feedback means a lot!
Team Bensons
Good service
Helpful staff in the store who gave me their time and attention and answered all my qeustions. Delivery staff were also great. I would recommend Bensons.
8 juin 2026
Réponse de Bensons For Beds - Brighton
We're so pleased our team provided excellent service and answered all your questions. We appreciate your recommendation!
Team Bensons
Réponse de Bensons For Beds - Brighton
We are delighted you had a great experience. Thank you for your positive feedback!
Team Bensons
They were very helpful put me at ease
8 juin 2026
Réponse de Bensons For Beds - Brighton
We're so pleased our team made you feel comfortable. Thank you for your kind words.
Team Bensons
Great service
The sales assistant, Nick, was very helpful and greeted me as soon as I walked into the store. He answered all my questions and was very professional.
11 juin 2026
Réponse de Bensons For Beds - Brighton
We're so pleased our sales assistant was helpful, professional, and answered all your questions. Thank you for your wonderful feedback!
Team Bensons
Good helpful friendly service
5 juin 2026
Réponse de Bensons For Beds - Brighton
We appreciate your kind words.
Team Bensons
Chris in the Brighton store was great
Chris in the Brighton store was great, very helpful.
30 mai 2026
Réponse de Bensons For Beds - Brighton
We're so glad our team member was helpful! We appreciate your positive feedback.
Team Bensons
Staff were Very helpful &…
Staff were Very helpful & accommodating. We had to make changes & they were great about it all. Delivery was spot on! Love the bed & frame.
29 mai 2026
Réponse de Bensons For Beds - Brighton
We're so pleased our team was helpful and accommodating with your changes. We're glad delivery was spot on and you love your new bed!
Team Bensons
Manisha and the team at Brighton are…
Manisha and the team at Brighton are really a credit to your company!
I was made to feel very welcome. When I explained I was looking for a Goldilocks mattress in 4' size Manisha was very helpful and made the whole experience a pleasure.
I was kept informed very well at every stage and the whole process was smooth and hassle free.
Benson's are very good with their communication in all areas.
The mattress is sublime, well made and will be much loved!
9 mai 2026
Réponse de Bensons For Beds - Brighton
We are so pleased to hear about your positive experience with us! It's wonderful that our team provided such helpful service and made your mattress selection a pleasure. We're glad the communication was smooth and hassle-free, and that you love your new mattress. Thank you for your kind words!
Team Bensons
Ade was an absolute pleasure to deal…
Ade was an absolute pleasure to deal with. He was informative rather than in selling mode which is exactly how I like to be dealt with as a customer. He listened and provided recommendations without being pushy. He is an asset to B4B.
21 mai 2026
Réponse de Bensons For Beds - Brighton
We're so glad to hear about your positive experience! It's wonderful that our team member was informative and provided helpful recommendations without being pushy.
Team Bensons - Jess
My first bed with Benson was a great…
My first bed with Benson was a great experience. I'm 95% happy with my purchase. Nike, the sale person at the Brighton, Lewes Road branch. He was super helpful, gone through all my payment plans really well. The 2 guys that came to put my bed together, was really nice people. They explain about how to make sure I rotate my mattress etc.... overall great experience 😊
15 mai 2026
Réponse de Bensons For Beds - Brighton
We're so pleased to hear your experience with us was great! It's wonderful that our sales team was helpful and that the delivery team provided excellent service and advice. We appreciate your positive feedback!
Team Bensons
The service in the store from Adie was 2nd to none.…
The service in the store from Adie was 2nd to none. We were kept informed of the progress of our order & delivery right up to 1 hour before on the day. The delivery men were very courteous when they arrived. The only complaint was that £50 per mattress to clear the old ones was a bit excessive in cost when you are spending 2.5k.
9 mai 2026
Réponse de Bensons For Beds - Brighton
Thank you for the detailed feedback 😊 We’re delighted to hear Adie and the delivery team provided such excellent service and kept you well informed throughout. We do appreciate your comments regarding the mattress removal cost and will be sure to pass this on. Thanks again for taking the time to share your experience✨
Find a Mattress
My wife & I received a First class service when we visited the Brighton store off Benson for beds. Ade the salesman was very informative and clarified all the inquiries we had regarding the different options and our needs. This was a pleasant experience and gave us the reassurance to make the purchase.
8 mai 2026
Réponse de Bensons For Beds - Brighton
Thank you so much for your kind feedback! We’re delighted to hear you and your wife received first‑class service during your visit to our Brighton store. We’ll be sure to pass on your lovely comments to him. Thank you for choosing Bensons for Beds — we’re so pleased you had such a positive experience! 😊
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