Very good customer service No pressure to buy Allowed to browse at leisure and try beds Customer advisor very knowledgeable helpful and patient Went the extra mile to help us get the best m... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementPelham Terrace, BN2 Brighton and Hove, England, GB
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Lisez les avis des autres
Bensons for beds in Brighton was great. Staff were friendly and helpful without being at all pushy. Iqbal was brilliant with us, understanding our requirements and giving us great advice. We purc... Voir plus
Brought a mattress from Benson’s after looking at other stores. We visited the Brighton store and the individual was very polite and one thing that was very much appreciated was the fact that he sho... Voir plus
L'entreprise a répondu
Friendly staff, and I didn't have to wait too lo long like other large chains. The sofa itself was packed with a minimal amount of material which is great for the environment. The sofa is fairly comfo... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de Bensons For Beds - Brighton
Écrit par l'entreprise
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Coordonnées de contact
Pelham Terrace, BN2, Brighton and Hove, England, Royaume-Uni
4,7
Excellent
142 avis
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Excellent service throughout
Excellent service throughout. I was served by Manisha who was very helpful in showing me the various options available and giving me time and space to come to a decision. Also, a huge "shout out" to Nick the manager who offered to dismantle my old bed frame so that it could be taken away for recycling. I don't have anyone who could do this so it was a huge help to me. THANK YOU. A friendly and professional team.
25 septembre 2025
Avis spontané
Réponse de Bensons For Beds - Brighton
We're happy to hear that you had such a positive experience. We appreciate your kind words regarding the assistance you received in selecting your options and the extra help with dismantling your old bed frame. Thank you for your feedback,
Megan at Customer Care
Réponse de Bensons For Beds - Brighton
We're glad you had a positive experience with our sales assistant; we appreciate your feedback.
Please feel free to recommend us to friends and family!
Megan at Customer Care
Réponse de Bensons For Beds - Brighton
We appreciate you taking the time to share your positive experience. We're so glad to hear that you found our team member helpful and patient. Thanks for choosing us – we hope to serve you again,
Megan at Customer Care!
great service
Brilliant from start to finish. Nick was really good and very helpful. He made me try a lot of different mattresses but was not pushy in making me chose a certain one. He left it up to me.
Delivery men were in and out in no time and although given a 2 hour slot. They called 30 mins before
22 octobre 2025
Réponse de Bensons For Beds - Brighton
We're happy to hear that you had a brilliant experience! We appreciate your positive feedback regarding the helpfulness and non-pushy approach during your mattress selection. We're also glad the delivery was prompt and efficient. Thank you,
Megan at Customer Care
Amazing service very excited to receive…
Amazing service very excited to receive our new bed!
19 octobre 2025
Réponse de Bensons For Beds - Brighton
We appreciate your positive feedback! We are so glad you are excited about your new bed and enjoyed our service.
Thank you for your review – Lauryn at Customer Care 💜
Ryan was patient and clear
Ryan was patient and clear in his explanations. We didn't feel rushed or pressured.
18 octobre 2025
Réponse de Bensons For Beds - Brighton
We're glad you felt at ease with the pace and clarity. We appreciate your support and look forward to seeing you again.
Take care,
Megan at Customer Care
Excellent service
Excellent service, very knowledgeable and helpful.
Thank you Ryan, would definitely recommend
20 octobre 2025
Réponse de Bensons For Beds - Brighton
We appreciate your recommendation! We are happy to hear that you found our service excellent, and our staff knowledgeable and helpful. Thank you for sharing your positive experience with us! – Lauryn at Customer Care 💜
Great service and knowledge from Ryan…
Great service and knowledge from Ryan and Iqbal helped us to get the bed and mattress we needed all in all an excellent service thank you
17 octobre 2025
Réponse de Bensons For Beds - Brighton
We appreciate you sharing your positive experience. We are so glad to hear that our team members' service and knowledge helped you find the perfect bed and mattress!
Thank you for your review – Lauryn at Customer Care 💜
Superb service
The missus and I popped into Bensons in Brighton just to do a bit of research and we were greeted by Ade, who gave some good pointers and suggestions on what would suit our needs.
We decided on the bed and mattress we wanted and we were guided through the whole process. Again, Ade was very helpful during this.
We've been using our new bed for 4 days and we are loving every second of it. It is extremely comfortable and we'll likely not get another bed for a very long time.
20 septembre 2025
Avis spontané
Réponse de Bensons For Beds - Brighton
We're happy to hear that you received helpful guidance during your visit and that you are enjoying your new bed. Thank you for your review James – Lauryn at Customer Care 💜
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