Bensons For Beds - Livingston651 Avis 

We arrived at the store an looked around, once we decided what we wanted to buy, Paul the assistant was with us straight away, no waiting around, he made us feel very welcome, which was very nice, he didn't rush us at all, he arranged for our good to be delivered and also went into the store room to find what we wanted 😀 we walked out of this store very happy with everything we needed, we was also informed of phone numbers that we could call for any enquiries we have during our wait for our delivery, thank you so much, Paul you made two happy customers that will definitely be back ......

Bought a king size mattress from the store in Livingston £1400 with a 10 year warranty. After about 16 month the mattress started to fall apart. So we had the technician out to have a look and take some pictures.
After talking to Bensons customer services a few times this was put down to wear and tare.
We have had mattress’s for less and lasted a lot longer than 16 months
Bensons were no help what so ever or weren’t interested which I had the feeling from the start.
Bensons no more

Great selection of beds to try, staff asked if we need any help, gave us some advice and then left us to make our dessission

Very professional from start to finish 10/10. Brilliant all round

Salesperson was very knowledgeable about the product he was selling. Helpful, but not at all pushy.

Salesman was really good. Good knowledge and overall attitude

The help given by your employee regarding the bed itself and pointing us to other beds which could have been if interest to us. Also he explained about the “take away our old bed” service. He was a very pleasant person - easy to talk to.

Dave in Livingstone store was great, knowledgeable helpful friendly. Definitely not pushy, allowed to browse and make up my own mind.

Very helpful, listened to my requirements and delivered them.

Very helpful staff member and great products at good price

the welcome and service received from Charleigh was excellent from start to finish, she is a great asset to your team

Great advice from David from the moment I walked in though he gave me time to find what I was looking for. He was aware I was in a rush, helped me quickly and efficiently while keeping professional. Great service!!

Unlike most sales persons, at Bensons, they let us get in the door and have a minute to look around, before making us aware they were there if we needed help and asked what we were looking for, without just trying to sell the most expensive thing they had in the shop(unlike the previous shop we had visited who did exactly that, even after they ask what our budget was!) Bensons were, friendly, relaxed but also professional with excellent knowledge of product and very reasonably priced compared to other shops.

The only issue that I had was with Klana I was approved to be allowed to pay over 3 payments but each time I hit the button there was an issue at their end. So, I paid in full. My wife and son had been to our local Benson for Beds and the lady assistant was very friendly and helpful. She recommended the mattress that we have purchased. On sale @ 50% off, and the fact that they recycle our old mattress made us realise that purchasing from Benson was the best place to go to.

They were efficient and have an excellent customer service

I always use bensons for my beds because I always get good service.
I was helped by a nice man ( sorry didn’t get his name, but he told me he was fairly new to the company) and I was very pleased with the bed he recommended based on the information I gave him