Bensons For Beds - Loughborough262 Avis 

352
•
TrustScore 5 sur 5

4,8

Unit 5 Willowbrook Retail Park, Derby Road, LE11 5HG Loughborough, Leicestershire, GB

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Noté 5 sur 5 étoiles

Top notch knowledge from Martin. Led me through what mattress is correct for how I sleep via a mattress machine that tells me what’s best for me. From there I was able to make a purchase all the while... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

When we arrived at the store Ram showed us exactly what we were looking for with no uncomfortable pressure of sale, The whole experience from order through manufacture and despatch to delivery was bri... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The delivery guys were very friendly. The delivery was very quick and very careful not to damage the property moving the large mattress. Clear instructions to advice regarding letting the mattress bre... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We knew vaguely what type of mattress we wanted. The sales lady was very helpful and patient, showing us different mattresses before we decided. Then showed various divan based and headboards. We orde... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de meubles de chambre à coucher
  2. aussi dans
  3. Magasin de literie
  4. Magasin de lits
  5. Magasin de matelas

À propos de Bensons For Beds - Loughborough262

Écrit par l'entreprise

Information written by the company Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online. With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.

Coordonnées de contact

  • Unit 5 Willowbrook Retail Park, Derby Road, LE11 5HG, Loughborough, Leicestershire, Royaume-Uni

  • 1509264450

4,8

Excellent

TrustScore 5 sur 5

352 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

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4,8

Tous les avis

(352)

26 732 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

I was made at ease as I arrived .showed…

I was made at ease as I arrived .showed variety of beds and matreses that I said I was interested in.very friendly sales people .we were made so at ease ,almost at home .had a lot of laughs.this is the second time I've bought from this shop over the years .I will deffinatly recommend u ..thank you very much .

22 avril 2025
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Réponse de Bensons For Beds - Loughborough262

Thank you so much Ms Gray for letting us know about your great experience, we love hearing such amazing feedback especially the way you were made to feel at home. Thank you for choosing and recommending us.
Sleep well,
Team Bensons💜

Noté 5 sur 5 étoiles

Superb salesman and service

Visited Loughborough store on Bank Holiday Monday and we couldn’t have been treated any better. Salesman (think his name was Martin) was brilliant, very knowledgeable and so patient with us. Got us the earliest delivery date he could and was just a lovely chap, so thank you

24 avril 2025
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Réponse de Bensons For Beds - Loughborough262

Thank you so much for sharing your experience with us! We are thrilled that you had a great visit to our Loughborough store and that Martin provided such excellent service. We strive to make every customer feel valued and we are happy to hear that was your experience. We can't wait to have you back in the store!

Noté 5 sur 5 étoiles

Brilliant service

25 avril 2025
Avis spontané
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Réponse de Bensons For Beds - Loughborough262

"Thank you for your kind words! We strive to provide the best service possible and are thrilled to hear you had a brilliant experience with us. We truly value your support!" #CustomerLove #ExcellenceInService

Noté 5 sur 5 étoiles

A good experience

Martin is great, in fact all the staff are - advice when you want but you don’t get the hard sell like in dreams for example.

18 avril 2025
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Réponse de Bensons For Beds - Loughborough262

Thank you for your kind words! Our team is dedicated to providing exceptional service without the pressure of a hard sell. We're glad you had a positive experience with us. See you again soon! :)

Noté 5 sur 5 étoiles

…Perfect service

The entire process of visiting the shop, making my purchases and the delivery of mattress couldn't have been better. All the staff have been most agreeable. Added thanks to the delivery gentlemen, who were extremely efficient and organised.
The mattress is utterly gorgeous--bliss
Thank you

15 avril 2025
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Réponse de Bensons For Beds - Loughborough262

Hello RJ Huthwaite, thank you; we appreciate your feedback!

Noté 5 sur 5 étoiles

Excellent service

Excellent service. It was so useful to have someone look up what bed I had bought previously so we knew which mattress it was because it is so comfortable my husband wanted the same.

The lady who served us was knowledgeable and didnt rush us.

10 avril 2025
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Réponse de Bensons For Beds - Loughborough262

Thank you so much for the kind review! We are happy to hear that our team was able to assist you in finding the perfect mattress for your needs. Providing a stress-free and knowledgeable experience is our top priority. We appreciate your business and hope you and your husband continue to enjoy your comfortable mattress!

Noté 5 sur 5 étoiles

Very Pleasant Experience

My experience at Bensons For Beds Loughborough was very pleasant. Martin H, the salesperson I dealt with was very helpful (not at all overbearing) & knowledgeable on the mattresses. He allowed us to try the different mattresses in our own time, and encouraged us to put our feet up & lay on the bed to get a real feel for the mattresses. He didn't just match but beat the online price that my Dad had sourced which included the cost of the mattress itself, 4 free pillows & delivery. The entire process was very smooth & I left with a good understanding of what I had paid for & what to expect in the coming weeks before my mattress arrived. I would definitely go back to Bensons For Beds Loughborough.

1 avril 2025
Avis spontané
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Réponse de Bensons For Beds - Loughborough262

"Thank you for your kind words, it was a pleasure having you at our store. We are glad to hear that Martin provided you with excellent service and helped you find the perfect mattress. We value your feedback and look forward to seeing you again at Bensons For Beds Loughborough!"

Noté 5 sur 5 étoiles

Fantastic service really helped and…

Fantastic service really helped and informed our choice welcoming and knowledgable.

19 mars 2025
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Réponse de Bensons For Beds - Loughborough262

We appreciate your kind words! We are happy to hear that our team offered a welcoming, knowledgeable, and helpful experience, guiding your choice. Take care, Megan at Customer Care

Noté 5 sur 5 étoiles

Excellent Experience

From start to finish our experience was excellent. You were left alone to wonder and have a good look,Mick came over to ask if we were o.k pointed out a few mattresses we might like. Then he left us to decide two and a half hours later,we narrowed it down to one. Then with the savings we made,we purchase a powered divan and headboard with the help of Mike,who was extremely patient. Given a time and date for delivery which suited us....Many thanks to Mike "Top Bloke"

8 février 2025
Avis spontané
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Réponse de Bensons For Beds - Loughborough262

We're glad you enjoyed your experience. It's great to know you appreciated the assistance in selecting your powered divan and headboard. We appreciate your recognition of our team's patience and the convenient delivery scheduling. Thank you for your positive feedback, Megan at Customer Care

Noté 5 sur 5 étoiles
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Réponse de Bensons For Beds - Loughborough262

Thank you for taking the time to leave us this positive feedback David!🙌Take care, Megan at Customer Care

Noté 5 sur 5 étoiles
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Réponse de Bensons For Beds - Loughborough262

We appreciate your feedback and are so glad you experienced great customer service in our store. Thank you for letting us know, Megan at Customer Care

Noté 5 sur 5 étoiles

Excellent service with knowledgable…

Excellent service with knowledgable staff

22 février 2025
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Réponse de Bensons For Beds - Loughborough262

We appreciate you sharing your kind words. We are so pleased our team was knowledgeable and provided excellent service for you. Take care, Megan at Customer Care

Noté 5 sur 5 étoiles

Lovely friendly and helpful

Lovely friendly and helpful. Delivery slot only a week from order and the staff made the whole experience painless. Also very well priced. Would really recommend

4 février 2025
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Réponse de Bensons For Beds - Loughborough262

We appreciate you taking the time to leave us this fantastic review! We are so glad to hear that you found our team helpful and that you had a painless experience. We value your recommendation, Megan at Customer Care

Noté 5 sur 5 étoiles

Thankyou so much Mick!

Mick was absolutely brilliant helping me and my partner get a new bed frame and mattress. We got on with him so well and he was so attentive. We have never brought a mattress together before, he explained everything really well and ensured we understood everything that was being and shown told to us and had so much patience with my million questions!
Thankyou so much Mick, you and your team was amazing, we came away feeling really happy! If you’re young, haven’t got a clue and need a new bed micks your man!

26 janvier 2025
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Réponse de Bensons For Beds - Loughborough262

We're happy to hear that you and your partner had such a positive experience! We appreciate your kind words regarding the assistance you received in selecting your new bed frame and mattress. It's great to know that our team was able to help you feel comfortable and confident in your purchase. Thank you for sharing your feedback with us, Megan at Customer Care

Noté 5 sur 5 étoiles

My girlfriend and I had a very positive…

My girlfriend and I had a very positive experience in the Loughborough Store, all thanks to Ram! He was very helpful, professional and not too pushy. We were taken through different options and ultimately landed on a great fit for us. Ram explained everything and we got a great deal.

26 janvier 2025
Avis spontané
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Réponse de Bensons For Beds - Loughborough262

We're happy to hear about the positive experience you and your girlfriend had in our Loughborough store. We appreciate your recognition of the helpfulness and professionalism shown. It's great you found a great fit!
Take care,
Megan at Customer Care

Noté 4 sur 5 étoiles

Better in store than online

Initially tried ordering online but was being charged twice for assembly. So went to the store and they couldn’t be more helpful. Even honoured the online discounts. 4 stars instead of 5 due to online issue

19 janvier 2025
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Réponse de Bensons For Beds - Loughborough262

We appreciate you bringing the online issue to our attention. We are happy that our in-store team provided excellent assistance and honoured the online discounts. Thank you for your feedback, Megan at Customer Care

Noté 5 sur 5 étoiles

A well displayed showroom

A well displayed showroom, a sea of beds to look at and try. The gentleman was welcoming and helpful, giving extensive information relating to each bed we tried, which enabled us to make a positive decision. He gave us all the management details on how to look after the mattress. And all at a fantastic price. We will definitely recommend your showroom.

17 janvier 2025
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Réponse de Bensons For Beds - Loughborough262

We appreciate you sharing your showroom experience! We're happy to hear that you found our selection helpful and that our team member provided extensive information to assist your decision. Thank you for recommending us, Megan at Customer Care

Noté 5 sur 5 étoiles

New Bed

Prompt and efficient service. Personable interaction with no added pressure. Hopefully the bed will be exactly what we wanted.

8 janvier 2025
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Réponse de Bensons For Beds - Loughborough262

We appreciate you sharing your experience! We're glad our service was prompt and efficient, and that you felt no pressure. We hope you love your new bed, Megan at Customer Care

Noté 5 sur 5 étoiles

Great staff, great choice

Welcoming but not overbearing staff who introduced themselves then left us to browse. We discussed what we needed, a double bed for the spare room, and Mick gave enough details to help us choose the right one. He advised on the mattress too and made ordering a doddle. He threw in some extra freebies, so well worth a visit to the store instead of clicking the mouse.
Definitely a much pleasanter experience than the other well-known bed store nearby.

10 janvier 2025
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Réponse de Bensons For Beds - Loughborough262

We appreciate you taking the time to share your positive experience. We're happy to hear that our team provided a welcoming and helpful environment, making your purchase easy. It's great to know you found what you needed, Megan at Customer Care

Noté 5 sur 5 étoiles

Brilliant customer service

Brilliant customer service, Martin help us out and was very friendly, lovely place and price was brilliant.

7 janvier 2025
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Réponse de Bensons For Beds - Loughborough262

We're happy that you received brilliant customer service and found our place lovely with a brilliant price! We appreciate your positive feedback and time, Megan at Customer Care

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