What brilliant service i received. The staff were so helpful and welcoming, i explained my requirements and they showed me a selection that filled them. I went for a storage ottoman bed which was easy... Voir plus
Établissement
Changer d'établissementUnit 1 Towngate Retail Park, James Street, PO30 5HF Newport, Isle Of Wight, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Bensons For Beds - Isle of Wight, Newport Store - Sleep expert was Jo Amazing experience. We were greeted as we arrived in store by Jo and we were asked if we needed any help. We said yes as k... Voir plus
L'entreprise a répondu
Sales person, Jo, gave us excellent service. She tested us with their computerised special bed to see which mattress firmness would suit us. She gave us plenty of time to look at beds and lots of inf... Voir plus
L'entreprise a répondu
The mattress was wrongly priced on the sign on the bed compared to the checkout. Person who served us did honour the sign price but seemed reluctant to do so unless we scanned some QR code in the sto... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de meubles de chambre à coucher
- aussi dans
- Magasin de literie
- Magasin de lits
- Magasin de matelas
À propos de Bensons For Beds - Newport Iow
Écrit par l'entreprise
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Coordonnées de contact
Unit 1 Towngate Retail Park, James Street, PO30 5HF, Newport, Isle Of Wight, Royaume-Uni
4,7
Excellent
110 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Isle of Wight
Chap in store fantastic. Whole team kept us Utd throughout. Delivery came as expected, delivery guys really helpful. Overall experience super!
17 juillet 2026
Réponse de Bensons For Beds - Newport Iow
We're so pleased to hear that the team in-store was fantastic and kept you informed throughout. It's wonderful that your delivery arrived as expected and that the delivery team was really helpful.
Single bed purchase
The mattress was wrongly priced on the sign on the bed compared to the checkout. Person who served us did honour the sign price but seemed reluctant to do so unless we scanned some QR code in the store so he could have a discount code to put on their computer. It took ages to get the discount code until i stood in the middle of the carpark to get mobile signal. Bed isnt delived yet so cant comment on delivery service yet
9 juillet 2026
Réponse de Bensons For Beds - Newport Iow
Thank you for sharing your experience. We sincerely apologise for the pricing discrepancy and the inconvenience you faced with the QR code and mobile signal. We understand how frustrating this must have been. We're glad our team honoured the sign price, and we'll address this feedback internally.
I am a repeat customer
From start to finish, professional, friendly, helpful and great quality service and items. I have brought 3 beds and 2 bedside tables from them and 4 mattress protectors. All are high quality and well made.
All staff in store and delivery staff were fantastic
3 juillet 2026
Réponse de Bensons For Beds - Newport Iow
We're so pleased to hear about your consistently professional, friendly, and helpful experience with us. It's wonderful that you've found the beds, bedside tables, and mattress protectors to be of high quality and well-made. We truly appreciate your kind words about our staff.
Team Bensons
Good service from sales person
Good service from sales person, provided information & help in choosing
26 juin 2026
Réponse de Bensons For Beds - Newport Iow
We're so pleased our team provided good service and helped you with your choices. Thank you for your feedback!
Team Bensons
Réponse de Bensons For Beds - Newport Iow
We're so glad our team provided helpful service! We appreciate your kind words.
Team Bensons
Great stock
Great stock, calm welcoming staff that have great knowledge and good at pairing what you want with what they have. Came away with exactly what I wanted.
26 juin 2026
Réponse de Bensons For Beds - Newport Iow
We're so pleased you found our staff welcoming and knowledgeable, and that you left with exactly what you wanted. Thank you!
Team Bensons
Superb customer service
Superb customer service. Tom Wilkinson was so helpful and knowledgable
15 juin 2026
Réponse de Bensons For Beds - Newport Iow
We're so pleased our team provided such superb, helpful, and knowledgeable service. Thank you for your feedback!
Team Bensons
We received excellent assistance about…
We received excellent assistance about your various beds, quality and suitability for our different needs.
We were well informed in a very friendly manner.
11 juin 2026
Réponse de Bensons For Beds - Newport Iow
We're so pleased you received excellent assistance and felt well-informed in a friendly manner. We appreciate your kind words!
Team Bensons
What a great service
What a great service. Incredible professional staff, especially Jack. Fast and efficient service. Well done.
4 juin 2026
Réponse de Bensons For Beds - Newport Iow
We're so pleased you received great, fast, and efficient service from our professional staff. Thank you for your kind words.
Team Bensons
EASY PEASY
The sales team extremely helpfull and knowledgeable and setting up the funding % free was easy and straightforward
22 mai 2026
Réponse de Bensons For Beds - Newport Iow
We're so pleased our team was helpful and knowledgeable, and that setting up funding was easy! Thank you for your wonderful feedback.
Team Bensons
Friendly and helpful team.
Helpful team, friendly BUT not pushy.
Good service even if you made the wrong choice of mattress.
21 mai 2026
Réponse de Bensons For Beds - Newport Iow
We are so glad to hear our team was helpful and friendly, without being pushy. We appreciate your kind words!
Team Bensons
Excellent customer service
Brilliant customer experience, provided excellent knowledgeable advice ensuring we chose a bed suitable for our needs
18 mai 2026
Réponse de Bensons For Beds - Newport Iow
We're so pleased you had a brilliant customer experience and received excellent, knowledgeable advice to find your perfect bed!
Team Bensons - Jess
Réponse de Bensons For Beds - Newport Iow
We're so pleased our team was helpful!
Team Bensons - Jess
Thomas the i o w manager was absolutely…fantastic
Thomas the i o w manager was absolutely amazing with everything would highly recommend him for his time and help with our purchase
11 mai 2026
Réponse de Bensons For Beds - Newport Iow
That’s wonderful to hear! 😊 Thomas sounds absolutely brilliant—thank you for sharing such kind words about the Island of Wight team. We’re so pleased he took great care of you and helped make your purchase such a positive experience. We’ll be sure to pass on your recommendation! ⭐
Réponse de Bensons For Beds - Newport Iow
Thank you for your kind feedback! We’re so pleased you found our mattress expert knowledgeable and the team helpful 😊
Staff in store so helpful
Staff in store so helpful, very knowledgeable. Updates on how order was progressing very helpful. Arrived on time.
8 mai 2026
Réponse de Bensons For Beds - Newport Iow
We're happy to hear that our staff was helpful and knowledgeable! We appreciate your feedback regarding the updates on your order and its timely arrival.
Team Bensons
we were look after very well the staff…
we were look after very well the staff went out of their way to help us
30 avril 2026
Réponse de Bensons For Beds - Newport Iow
We are so glad to hear that our team provided you with exceptional support and assistance. Thank you for sharing your positive experience!
Team Bensons
Good service
I was greeted by Tom on my arrival Tom was very helpful in making my decision and couldn’t of asked for better service - please thank the staff for me
2 mai 2026
Avis spontané
Réponse de Bensons For Beds - Newport Iow
We're happy to hear that you received such helpful service from our staff. It's great that the assistance provided aided your decision. We appreciate your feedback and will pass on your thanks!
Team Bensons
Réponse de Bensons For Beds - Newport Iow
We're delighted you received amazing service from start to finish. Thank you for sharing your positive experience with us!
Team Bensons
The delivery people Leighton and Dak…
The delivery people Leighton and Dak were excellent. They were efficient and knowledgeable and had an excellent attitude of helpfulness. We had an excellent salesperson (Jo) from the start, so our experience was very positive to have the delivery process end in success. Much appreciated!
29 avril 2026
Avis spontané
Réponse de Bensons For Beds - Newport Iow
That’s wonderful to hear! We’ll be sure to pass your lovely comments on to Jo, Leighton, and Dak — thanks so much.
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.