This was my first claim and I would like to thank Neil Ryder who is the Senior Helpdesk Assistant at BHSF for helping to get me registered so I could make my first claim following a urgent visit last... Voir plus
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Lisez les avis des autres
Spoke to Nasima Kaher today when I was very overwhelmed with the complexity of claiming on the health cash plan. Before the call I was ready to cancel it as I’ve not yet been able to navigate claiming... Voir plus
L'entreprise a répondu
I have been a member of BHSF for 40+years and have only positive comments to make about each claim I have made. Each claim went smoothly and payments made very quickly. There was a tiny glitch recent... Voir plus
L'entreprise a répondu
I have been with Benendon for many years and always found them very helpful. I had to ring them today because of a problem with my claim, I spoke to Parvinda who noticed the problem which was their e... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
BHSF provide affordable health insurance for individuals, employees and intermediaries. Employee health and wellbeing benefits and HR support services
Over 150 years of putting people first. Affordable health cash plans and wellbeing solutions for businesses and individuals
Écrit par l'entreprise
- Introducing our new Health & Wellbeing Plan for employees
- Provide your employees with convenient digital, preventative care and valuable health plan benefits. Our business health plan offers easy, digital access to essential services like dental, optical, physiotherapy, and skin cancer screening, along with financial support for routine healthcare costs.
Coordonnées de contact
14th Floor, 54 Hagley Road, B16 8PE, Birmingham, Royaume-Uni
- 0121 454 3601
- enquiries@bhsf.co.uk
- www.bhsf.co.uk
4,8
Excellent
9 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
It's easy to claim
Transaction was so straightforward from printing the claim form , sending it off and receiving payment directly into my bank.
27 juillet 2026
Réponse de BHSF
Hi Joan,
Thank you for your lovely 5* review.
It's great to hear you've found the claims process so easy. If you ever need any guidance, or have any questions about your policy, please don't hesitate to get in touch.
BHSF
So easy to navigate & find everything
So easy to navigate & find everything on website. Great customer service and easy to make a claim
27 juillet 2026
Réponse de BHSF
Hi Denis,
Thank you for your wonderful review and 5* rating.
We're delighted to hear you're so happy with your experience with us. We hope we can be of assistance in the future.
BHSF
Réponse de BHSF
Hi Belinda,
Thank you for your excellent 5* review.
It's great to hear you've found our online portal so easy to use. We look forward to receiving your next claim.
BHSF
Never had any issues claiming…
Never had any issues claiming straightforward, excellent service
27 juillet 2026
Réponse de BHSF
Hi Customer,
Thank you for your fantastic 5* review.
It's great to hear you're happy with your overall experience with us. We hope we can be of service again soon.
BHSF
Réponse de BHSF
Hi Lynda,
Thank you for your excellent 5* review,
We're so glad to hear you're happy with our service. If you ever have any questions, please don't hesitate to get in touch and our Helpdesk team will be happy to help.
BHSF
Excellent on line claiming system
Excellent on line claiming system
And if you have a problem a quick phone call is generally all you need
27 juillet 2026
Réponse de BHSF
Hi Allan,
Thank you for your wonderful 5* review.
It's great to hear you're happy with your overall experience with us. We hope we can be of service again soon.
BHSF
Réponse de BHSF
Hi Marlene,
Thank you for your fantastic 5* rating and review.
We're so glad to hear you're happy with the ease of submitting your claims online. If you ever have any questions, or need any guidance, please don't hesitate to get in touch.
BHSF
Quick to respond and pay claim
Very quick to respond to claim.
Claim paid within a couple of working days.
27 juillet 2026
Réponse de BHSF
Hi Redster,
Thank you for your excellent 5* review.
It's great to hear you're happy with the speed and efficiency of our service. We look forward to receiving your next claims.
BHSF
Great service.
You can find telephone contact details easily and it makes such a difference to be able to talk to a real person who listens and responds so clearly to questions. I have been insured with this company for many years and their customer service is outstanding at every stage. Payments paid promptly and contact made quickly if more information needed.
4 août 2026
Avis spontané
Réponse de BHSF
Hi SJ,
Thank you for your fantastic 5* review.
We're so glad to hear you're happy with your experience with us. We hope to be of service for many years to come.
BHSF
Claims procedure
The claims process for physiotherapy was simple and dealt with speedily and efficiently.I always find the service provided excellent.
5 août 2026
Avis spontané
Réponse de BHSF
Hi Gordon.
Thank you for your excellent 5* review.
We're glad to hear you're happy with the ease and speed of submitting your claim. We hope we can be of service again in the future.
BHSF
Satisfied customer
Neil Ryder was very pleasant and knowledgeable. He explained and answered all my queries
30 juillet 2026
Avis spontané
Réponse de BHSF
Hi Janet,
Thank you for your lovely review and 5* rating.
We're so glad to hear you're happy with the service provided by our Helpdesk team. We'll pass along your kind words to Neil and his manager. If you ever have ay further queries, or need any guidance, please don't hesitate to get in touch.
BHSF
Thank you for including me in your…
Thank you for including me in your survey I would like to say I had a mixed experience. But I think the sticking point was my lack of understanding of the technical language and there misunderstanding at 79 years old you are not Technically savvy. I did find this a bit stressful but eventually got some very helpful staff to help me this is important to me as I like to keep as independent as possible for the moment and due to my medical conditions I will hopefully have temporary problems but with the lovely helpful staff I will be able to overcome this. Thank you Joyce White
23 juillet 2026
Avis spontané
Réponse de BHSF
Hi Joyce,
Thank you for taking the time to leave us a review.
If you're ever unsure on what your policy does/ doesn't cover, please do not hesitate to get in touch with our Helpdesk. We appreciate there are times where confusion can occur, so we'll always do what we can to help address any uncertainty. We hope to be of service to you for many years to come.
BHSF
Great Service
Easy to make claims and payout has been fast. The webpage is easy to navigate and very clear.
27 juillet 2026
Réponse de BHSF
Hi Jason,
Thank you for your fantastic 5* review.
We're glad to hear you've found the claims process both quick and easy. We look forward to receiving your next claims.
BHSF
The claim process is so easy and the…
The claim process is so easy and the payment was received within 2 days.
27 juillet 2026
Réponse de BHSF
Hi Customer,
Thank you for your excellent 5* review.
It's great to hear you're happy with the ease and speed of our service. We hope we can be of assistance in the future.
BHSF
Prompt and couteous
Prompt, courteous and helpful satisfactory response.
Excellent! Thank you Neil Ryder.
As for BHSF, I have been a member for many years and have always received a swift and reliable response
3 août 2026
Avis spontané
Réponse de BHSF
Hi Lynne,
Thank you for your amazing 5* review.
We're so glad to hear you're happy with the service provided by our Helpdesk team. We'll be sure to pass along your kind words to Neil and his manager. We hope we can be of assistance again in the future.
BHSF
Réponse de BHSF
Hi Michael,
Thank you for your excellent 5* review,
We're so glad hear you've found it easy to submit your claims online. We look forward to receiving your next claims.
BHSF
Forwarded a claim form to me very…
Forwarded a claim form to me very quickly prior to going into hospital.
Hospital staff completed the form without any problems and l posted the claim.
I received confirmation that the claim had been authorised and processed and the payment to my bank had been made.
The whole process took less than a week and l was very satisfied with service.
Thank You
A.Irons
27 juillet 2026
Réponse de BHSF
Hi Andrew,
Thank you for your amazing 5* review.
We're delighted to hear you're so happy with the experience with us. If you ever have any questions, or need any assistance, please don't hesitate to get in touch.
BHSF
always found you to be helpful and felt…
always found you to be helpful and felt with my claims thank you
27 juillet 2026
Réponse de BHSF
Hi Eileen,
Thank you for your fantastic 5* review.
It's great to hear you're happy with your overall experience with us. We hope we can be of service in the future.
BHSF
Réponse de BHSF
Hi Julianah,
Thank you for your fantastic 5* review.
We're glad to hear you're happy with the speed of our service. We look forward to receiving your next claim.
BHSF
Excellent thank you.
27 juillet 2026
Réponse de BHSF
Hi Pam,
Thank you for your fantastic 5* review.
We're glad to hear you're happy with our service. We hope to be of service again in the future.
BHSF
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