I’ve had a great experience with my Bip credit card. The app is really easy to use, making it simple to keep track of my spending, payments and available credit. I like that everything is managed digi... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
Horrible company and the worst of the newday brand of cards companies which is quite the achievement. Despite Newday years ago accepting they issued their products to me irresponsibly this company sti... Voir plus
L'entreprise a répondu
BIP Card Is Very Good , Convenient Card How many times I used in UK and Outside UK Been Very Happy , Quick and Efficient Respond from Customers Support Team I recommend for 100% for Everyone... Voir plus
L'entreprise a répondu
This is just so simple application process took 5mins and the day to day management of the account is a piece of cake. There are a lot of useful tools to help you manage your card , with upgrades comi... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
This is Bip. Cardless credit that lives on your phone. No fees, just one interest rate. Simple. Smart. Run by you. Representative 34.9% APR (variable). Credit provided by NewDay Ltd., 18+, subject to status, T&Cs apply, UK only.
Coordonnées de contact
Royaume-Uni
- www.bip.credit
4,3
Excellent
2 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
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Réponse de Bip
Hi Miss Ceesay, Thank you very much for the lovely review. We are happy to hear that you are enjoying your card 😊 best, Elan
Excellent all round
Very easy application process. Easily set up and easily accessible. The app keeps me informed of spending and payment due dates and is very user friendly.
2 mars 2026
Réponse de Bip
Hi Mike, thank you for taking the time to leave us a positive review. We're pleased that you found our application process nice and easy, this is just what we aim for 😊 Thanks, Michelle.
Bip is easy to understand and easy to…
Bip is easy to understand and easy to operate within the app.
I have no problem using the app
2 mars 2026
Réponse de Bip
Hi Michael, we're happy to read that you are enjoying our app! Thank you for taking the time to leave us a positive review 😊Thanks, Michelle.
Great Virtual Credit Card
I've had Bip for a while now, great app, very handy and easy to use . Definitely would recommend this virtual card, very useful and happy with this company.
20 février 2026
Avis spontané
Réponse de Bip
Hello James. We're happy to read that you are enjoying our app and the features! Thank you for taking the time to leave us a positive review 😊Best, Audrey
Nasty sub prime lender with no compassion to illness .
I was with this credit provider for years and had no issues whatsoever . Then I was diagnosed with cancer and required operations and treatment and have been in hospital for months fighting it. As soon as I was diagnosed I contacted Bip to explain the situation as being self employed I am unable to work and as I have no family or partner told them I might not reply to their messages immediately because of the situation but would always reply. Without warning they closed my account and put me in a default notice. Closed access to the app and my account online. They send me updates but I cannot read them because I cannot open the app. Out of all my creditors Bip and aqua have treated me terribly and written me off very quickly. I had always paid on time and never had an issue but soon as you are ill or go through a bad time they became extremely hostile and aggressive. They don’t care all they want is their money back. They have cause me excessive stress at a time when I should be trying to get well. I wish I had never got involved with this sub prime lender. But I’m happy that as they have been soo nasty that I will probably be dead before they get their money back and after the way they have treated me I will make sure I have nothing of value left for them to get their dirty hands on.
26 février 2026
Avis spontané
Réponse de Bip
Hello Martin Peters,
Thank you for reaching out about your experience, I appreciate the time you’ve taken to write the above. I’d like to pass your concerns on to our Specialist Team for further review. I've sent you a private message and if possible, please may you provide:
- A reference number (your account number or postcode)
- Your email address
- Your phone number
- Your full name
We hope to hear from you soon so that we can work to support you further.
Take care,
Claire
Réponse de Bip
Hi Phil, Thank you for taking the time to leave us a kind review, we appreciate it! We are delighted to hear that you've had a good experience 😊 best, Elan
The best friend
BIP was for me like family. Always careful with me and very protective.
I'm very satisfied to be one of BIP friends.
12 février 2026
Réponse de Bip
Hi, Thank you for choosing us as your card provider. We're pleased to have you as our customer 😊 Thanks, Michelle.
Excellent service
29 janvier 2026
Réponse de Bip
Hi Karl, thank you for taking the time to leave us a kind review, we appreciate it! 😊 Thanks, Michelle.
Irresponsible organisation
Bip and NewDay Ltd are irresponsible lenders and are a disgraceful and neglectful organisation. They agree credit where they should not have any reason to lend. In addition, they do not provide adequate support to vulnerable customers such as myself and victims of financial abuse. I have lodged a complaint against NewDay that, if not upheld by them, I am confident will be upheld by the Financial Ombudsman Service. Avoid, avoid, avoid! As you don't know what circumstances you will end up in the future and you do not want to risk yourself as being under the merciless pressure of an organisation like NewDay Bip.
22 septembre 2025
Avis spontané
Réponse de Bip
Hello Russell,
Thank you for reaching out about your experience, I appreciate the time you’ve taken to write the above. I’d like to pass your concerns on to our Specialist Team for further review. I've sent you a private message and if possible, please may you provide:
- A reference number (your account number or postcode)
- Your email address
- Your phone number
- Your full name
We hope to hear from you soon so that we can work to support you further.
Take care,
Claire
Réponse de Bip
Hi Michael, Thank you for taking the time to leave us a kind review, we appreciate it! We are delighted to hear that you've had a good experience 😊 best, Elan
Good form of credit
Bip has always been a very good and affordable form of credit for me. Your account is reviewed regularly to see if you qualify for an increase and the app is very easy to use.
15 janvier 2026
Réponse de Bip
Hi Mr. McCabe, We're happy to read that you are enjoying our app and the features! Thank you for taking the time to leave us a positive review 😊 best, Elan
Customer service are shocking and can’t…
Customer service are shocking and can’t be arsed to help so just fob you off!
6 janvier 2026
Avis spontané
Réponse de Bip
Hi,
Thank you for your review. I'm very sorry for the difficulty you have had when trying to contact our team. We work hard to give all our customers a great experience whenever they contact us or use our services. I’m sorry we didn’t manage that for you this time.
I am very sorry to read that you have not had the experience that you expected with us. I appreciate the time that you’ve taken to write the above. Please be assured that this feedback will be passed on to the relevant team.
Regards, Julie.
Impossible to get in touch with them
Impossible to get in touch with them. Trying to contact them over a late family members account and they can't even answer the phone
2 décembre 2025
Avis spontané
Réponse de Bip
Hi Chelsea,
I do apologise that when you attempted to contact us you were unable to get through to an agent. At times we may experience higher than anticipated call volumes, and we may not be able to answer the call as quickly as we would like to. Please be assured that we are working hard to get this resolved and ensure all customer calls are answered as quickly as possible.
Best,
Stephanie.
Refused for no reason
Refused for no reason. A home owner, full-time employment, with excellent Experian credit rating. Apparently not good enough... maybe they only want clients who are unlikely to meet the monthly payments.
30 novembre 2025
Avis spontané
Réponse de Bip
Hi,
I'm very sorry to read that you have not had the experience you expected with us. I appreciate the time you have taken to leave us a review.
Please contact us so that we can discuss your concerns in more detail. You can find details on how to contact us online by going to: Help & Support > Contact Us > Contact Details.
Best,
Stephanie.
This is a unique credit card which is…
This is a unique credit card which is without PLASTIC. It means I don't have to carry a PLASTIC card with me
20 novembre 2025
Réponse de Bip
Good Afternoon,
Thanks for taking the time to share your review, great to hear you're happy with everything!
- Kenith
Réponse de Bip
Hello Theano. Thank you for choosing us as your card provider - and for leaving us a positive review! Best, Audrey
Ease of use ,
23 octobre 2025
Réponse de Bip
Hello Gary. Thank you very much for the lovely review. We are happy to hear that you are enjoying your card 😊Best, Audrey
Bip is a asy and great cardless accout…
Bip is a asy and great cardless accout and very easy to use ive never had any problems
2 octobre 2025
Réponse de Bip
Hi Stephen, Thank you very much for the lovely review. We are happy to hear that you are enjoying your card 😊 best, Elan
Having to send Bailiffs to NewDays registered offices!
I have been in contact with Bip/Marbles/New Day Media and their Executive team regarding a complaint I previously filed last year. After NewDay’s initial review and refusal to resolve, I escalated my complaint to the Financial Ombudsman Service (FOS) where they upheld it against NewDay, ruling that they must repay a Section 75 claim they had denied, pay compensation, and remove an incorrectly recorded CIFAS marker.
Despite the FOS ruling - which is legally binding - they gave NewDay a reasonable timeframe to comply who have not yet acted on it. Because of their failure to respond or comply, I have had to file an application to enforce an award (Form N322A) via my local county court to legally recover what is owed and have the CIFAS marker removed. This enables me to instruct court enforcement agents (Bailiffs) to their offices to recover goods to the value of the outstanding claim.
I don’t understand why NewDay wouldn’t follow and accept their own complaint escalation processes, and I’m left wondering how an organisation that deals with people's finances, operates with such complete lack of integrity?!
4 septembre 2025
Avis spontané
Réponse de Bip
Hi Andrew, I am very sorry to read that you have not had the experience that you expected with us. I appreciate the time that you’ve taken to write the above.
Unfortunately, due to the public nature of this platform we are unable to discuss account specific information from here. We would however love to look into this further for you.
Please can you reach out to our Customer Service team on 0330 838 0115 at your next convenience. The team will have full access to your account and will be happy to help. We hope to hear from you soon so that we can get this resolved for you. Thanks, Michelle.
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