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Bip Avis 

1 918
TrustScore 4 sur 5

4,2

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 3 sur 5 étoiles

Hasn't worked in a few months. It not locked/blocked, has credit available but declined everywhere all the time. Think ill just lay it off and use my other one with lower interest In response to... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

They continue to offer a higher credit limit which helps my rating. I maintain my usage low but have wiggle room if I need it....

Noté 5 sur 5 étoiles

Payments are easy done, the app is by far the easiest to use and has stayed that way unlike other apps which keep updating and confuses people, and have a very generous credit limit, well done

L'entreprise a répondu

Noté 5 sur 5 étoiles

I’ve had a great experience with my Bip credit card. The app is really easy to use, making it simple to keep track of my spending, payments and available credit. I like that everything is managed digi... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Société financière non banquière

Écrit par l'entreprise

This is Bip. Cardless credit that lives on your phone. No fees, just one interest rate. Simple. Smart. Run by you. Representative 34.9% APR (variable). Credit provided by NewDay Ltd., 18+, subject to status, T&Cs apply, UK only.


Coordonnées de contact

4,2

Bien

TrustScore 4 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,2

Tous les avis

(1 918)

45 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

It is very simple to use.

It is very simple to use.

6 novembre 2025
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Réponse de Bip

Hello Theano. Thank you for choosing us as your card provider - and for leaving us a positive review! Best, Audrey

Noté 4 sur 5 étoiles

Ease of use ,

23 octobre 2025
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Réponse de Bip

Hello Gary. Thank you very much for the lovely review. We are happy to hear that you are enjoying your card 😊Best, Audrey

Noté 5 sur 5 étoiles

Bip is a asy and great cardless accout…

Bip is a asy and great cardless accout and very easy to use ive never had any problems

2 octobre 2025
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Réponse de Bip

Hi Stephen, Thank you very much for the lovely review. We are happy to hear that you are enjoying your card 😊 best, Elan

Noté 1 sur 5 étoiles

Having to send Bailiffs to NewDays registered offices!

I have been in contact with Bip/Marbles/New Day Media and their Executive team regarding a complaint I previously filed last year. After NewDay’s initial review and refusal to resolve, I escalated my complaint to the Financial Ombudsman Service (FOS) where they upheld it against NewDay, ruling that they must repay a Section 75 claim they had denied, pay compensation, and remove an incorrectly recorded CIFAS marker.

Despite the FOS ruling - which is legally binding - they gave NewDay a reasonable timeframe to comply who have not yet acted on it. Because of their failure to respond or comply, I have had to file an application to enforce an award (Form N322A) via my local county court to legally recover what is owed and have the CIFAS marker removed. This enables me to instruct court enforcement agents (Bailiffs) to their offices to recover goods to the value of the outstanding claim.

I don’t understand why NewDay wouldn’t follow and accept their own complaint escalation processes, and I’m left wondering how an organisation that deals with people's finances, operates with such complete lack of integrity?!

4 septembre 2025
Avis spontané
Noté 4 sur 5 étoiles

Easy to use

Easy to use, informed updates. Have had some challenges using in France

21 août 2025
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Réponse de Bip

Hi Andrew, I am very sorry to read that you have not had the experience that you expected with us. I appreciate the time that you’ve taken to write the above.
Unfortunately, due to the public nature of this platform we are unable to discuss account specific information from here. We would however love to look into this further for you.
Please can you reach out to our Customer Service team on 0330 838 0115 at your next convenience. The team will have full access to your account and will be happy to help. We hope to hear from you soon so that we can get this resolved for you. Thanks, Michelle.

Noté 1 sur 5 étoiles

Keith, Bip customer service is helpless

Keith, the same customer service you are referring me to are so helpless and incapacitated to solve problem. I have called them more than 20times in the past 1 month. All following SOP ( i will escalate)
Yet nothing was escalated. Because I have closed my account with you before the refund came in you refused to process the refund yet it wasn't returned to the merchant. How long does it take to verify an electronic transaction if it was received or not.
Your customer service keep asking me same question each time I call in like I never called in before after calling for over a month

7 août 2025
Avis spontané
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Réponse de Bip

Good Afternoon,
I’m very sorry to read that you’ve not had the experience you expected with us, I appreciate the time you’ve taken to write the above. With regards to what you have mentioned, I would like to pass your concerns on to our Specialist Team to review. I've sent you a private message and if possible, please may you provide:
- A reference number (your account number or postcode)
- Your email address
- Your phone number
- Your full name
We hope to hear from you soon so that we can investigate these concerns in more depth. As this is a public platform, we’re unable to discuss account details over here, which I trust you appreciate.
Take care,
Zoe

Noté 5 sur 5 étoiles

So easy to use I'm very good

It's just easy to use and I like it and that's it

31 juillet 2025
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Réponse de Bip

Hello Costas. We're happy to read that you are enjoying our app and the features! Thank you for taking the time to leave us a positive review 😊Best, Audrey

Noté 5 sur 5 étoiles

Amazing credit card

Amazing credit card, effortless use, love the card less system! Makes my life so easy! Would totally recommend and the customer service is top notch!

31 juillet 2025
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Réponse de Bip

Hi Mhairi, thank you very much for the lovely review. We are happy to hear that you are enjoying your card 😊 Thanks, Michelle.

Noté 5 sur 5 étoiles

Great service really easy to use

Great service really easy to use

24 juillet 2025
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Réponse de Bip

Hi Kate,

Thank you for taking the time to leave us a positive review. We're pleased to have you as our customer 😊

Best,

Stephanie.

Noté 5 sur 5 étoiles

Really easy to use

Really easy to use . A card less system that works really well as you just add to your phone or watch and away you go

24 juillet 2025
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Réponse de Bip

Hi Philip, Thank you so much for your lovely review and the 5-star rating! Best, Elan

Noté 5 sur 5 étoiles

Excellent service

Excellent service. Excellent help centre staff.

10 juillet 2025
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Réponse de Bip

Hi Mr John,

We do aim to provide a high level of customer service, so it is great to see you received this when contacting us. Thank you for taking the time to leave us a positive review 😊

Thanks, Julie.

Noté 5 sur 5 étoiles

Very easy to deal with

17 juillet 2025
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Réponse de Bip

Hi Andrew, Thank you for taking the time to leave us a kind review, we appreciate it! We are delighted to hear that you've had a good experience 😊 Best, Elan

Noté 5 sur 5 étoiles

Very happy with this account

Very happy with this account, really good service and very helpful service, thank you very much for everything!🙏🙏🙏

10 juillet 2025
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Réponse de Bip

Hi Elisabeta, thank you very much for the lovely review. We are happy to hear that you've had a good experience 😊 Thanks, Michelle.

Noté 5 sur 5 étoiles

I have found BIP to be fast and easy…

I have found BIP to be fast and easy application andnuse is very simple together with online access to account settings and payments..

3 juillet 2025
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Réponse de Bip

Hello Steve. Thank you for taking the time to leave us a positive review. We're pleased that you found our application process nice and easy, this is just what we aim for 😊Best, Audrey

Noté 5 sur 5 étoiles

Excellent credit provider

Excellent credit provider, excellent Website and App,and great communication 👏

3 juillet 2025
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Réponse de Bip

Hello David. We're happy to read that you are enjoying our app and the features! Thank you for taking the time to leave us a positive review 😊Best, Audrey

Noté 5 sur 5 étoiles

BIP Card Is Excellent Choise

BIP Card Is Very Good , Convenient Card
How many times I used in UK and Outside UK
Been Very Happy ,
Quick and Efficient Respond from Customers Support Team
I recommend for 100% for Everyone

Thank You Guys for Your Hard Work
Very Appreciated !

3 juillet 2025
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Réponse de Bip

Good Afternoon, George,

It's great to hear such kind words from yourself, and we're thrilled to have you onboard!

- Kenith

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

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