Blacks - Hull Avis 

I placed an order and it was delivered quite quickly

Smashing service, efficient, keen and knowledgeable staff. After trying on many pairs and sizes of footwear, I settled on a pair of good quality (and pricey) walking shoes. There seamed to be the assurance of easy returns (should the fit not satisfy), and a long guarantee. Overall, an excellent experience.

The staff at the Hull store were very friendly and helpful, especially Stuart who made my experience a very positive one, he was knowledgeable offering price matching and discounting on the Berghaus air 6.1 nightfall tent that I was interested in purchasing, because I was offered such a good price I bought the tent. Customer service provided was excellent they seem to really care about the customers and I will definitely shop at Blacks again.

Top customer service and product knowledge. Pleasent, friendly staff.

Very happy with the service given by the store recently, when trying to find a pair of walking boots/trainers recently. My Initial purchase didn't work out, returned to the store and tried every pair in the shop. I had the sales guy running up and down stairs for me quite a bit, until the very last pair in the shop fitted. These were sold to me with discount of 20% as well. The salesman was very patient and helpful throughout the transaction, I therefore left the store very pleased and will be back.

Really happy to help whilst I was in store and offered great advice.

Came back again for a waterproof jacket. Couldn’t have found a better one if a tried thanks to the amazing staff that were in Thursday

The Store manager (Antone?) at the Hull store was extremely helpful and efficient when I had to return a tent for a replacement recently....
So much easier doing it with a real person than trying to figure out how to do it online! 😍

Staff are extremely helpful and friendly, it was the first time we shopped at Blacks, we will definitely return as you well know happy and friendly staff does go a long way. Highly recommended this store, products are top class with excellent customer service.

Really pleased with the service, knowledge and patience of Josh

On entering the shop I was greeted immediately and politely, but was not pestered. After a few minutes browsing I was asked if I required any assistance.
After explaining what I was looking for I was directed and assisted accordingly in a professional manner. All my requirements where met and at no point was I pressured into a sale.

I'm becoming a regular, keep walking past and spotting bargains! Two girls on today were really polite and helpful answering my questions about the sale items.

I found the staff to be very helpful they also have very good knowledge of the products they sell

I haven't been in a shop recently where a member of staff has been so helpful. I was looking for a black rain jacket and saw one in the men's section for £29. I tried it on and it was ok. The young man told me where to find a mirror and I decided the jacket was a bit big and went back into the shop to try the smaller size. He came over and asked if he could help with anything. I told him I liked the jacket but it was a bit too big but I couldn't find anything similar in the ladies section at the same price. 'I think we might have the same one in a ladies. What size would you want?' I told him 12 or 14 and off he went. He came back with a 14 saying that they didn't have any 12s. I tried it on and it was perfect. He went out of his way to get me sorted. It is very rare in this day and age to find a young person so helpful. I am 70+ so he didn't have any ulterior motives. Lol. I didn't get his name but he needs a pat on the back or a pay rise.

Shopping for rucksack today, great selection and great discounts aswell! Staff excellent and a pleasure to be attended to by nice human beings.

Excellent service! Stuart really helped me find my walking trainers. They're really comfy. Thanks for everything.

Amazing staff.
The staff were very helpful when helping me find a pair of walking shoes and I left with the perfect pair. Even picked up some good walking socks to match. 5* service.

Friendly atmosphere in the shop very helpful and organised