This store is always the highlight when I venture to Yeovil. The staff are so genuinely welcoming and always deliver beyond my expectations. This time, Ben helped me choose the most effective... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
Always use footfall into shops. Use them or lose them. The missing fifth star only reflects the item was not available off the shelf, as advised by a team member over the phone. But the web order... Voir plus
L'entreprise a répondu
Had such a lovely experience today! The service was fantastic, especially from Filip, who was so friendly, helpful and welcoming. He went above and beyond to help us and was really knowledgeable and h... Voir plus
L'entreprise a répondu
A long delivery time, the item was returned and like the delivery I am still waiting for my refund, should be quicker.
L'entreprise a répondu
À propos de l'entreprise
- Magasin de vêtements et d'articles de plein air
- aussi dans
- Magasin d'articles de course à pied
- Magasin de chaussures
- Magasin de matériel de camping
- Magasin de sacs et de valises
- Magasin de vêtements de sport (activewear)
À propos de Blacks - Yeovil
Écrit par l'entreprise
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7059 or on email at customercare@blacks.co.uk where our customer service team will assist you.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7059 or on email at customercare@blacks.co.uk where our customer service team will assist you.
Contact us via Customer Care
Coordonnées de contact
22 Middle Street, BA20 1LY, Yeovil, Royaume-Uni
- 01935 314156
4,9
Excellent
777 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
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Very good product
10 février 2026
Réponse de Blacks - Yeovil
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Blacks Customer Care Team
Réponse de Blacks - Yeovil
Hi,
5 star reviews are important to us and reviews like this help us establish that we're going in the right direction.
Thanks for shopping with us.
Kind Regards
Blacks Customer Care Team
Hiking boots
Needed a pair of hiking boots. They were very polite and helpful. Hopefully I’ve got the perfect pair for my holidays. Thanks guys.
15 février 2026
Avis spontané
Réponse de Blacks - Yeovil
Hi,
Thank you so much for the positive review.
We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.
All the best
Blacks Customer Care Team
I have confidence shopping with Blacks
I`ve bought from Blacks a few times now & always check them out first for what I want. The staff in their shops are helpful & friendly. Online is easy ordering & returns no problem. I find them a trustworthy genuine company. I have confidence shopping with Blacks.
23 janvier 2026
Réponse de Blacks - Yeovil
HI,
Thank you for giving us a 5 star review.
We really hope that each and every experience you have with us is as good as this one.
Kind regards,
Blacks Customer Care Team
Great Pair of Walking Shoes
Great to be able to actually go to a shop and try on walking shoes rather than order online. I was given good advice and came away feeling I had chosen a really good pair of shoes that was best suited to my needs.
7 janvier 2026
Avis spontané
Réponse de Blacks - Yeovil
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Blacks Customer Care Team
Excellent service from Ruben
Excellent service from Ruben, listened to my concerns, recommended great product, all this whilst sat with my dog keeping her calm. Thank you, great service. Boots I bought are also great, no issues.
25 octobre 2025
Avis spontané
Réponse de Blacks - Yeovil
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Blacks Customer Care Team
Great service
I can see why other reviews are 5 star. Great service today from the Louise and Rigden team. Thanks for helping such an awkward customer, namely me. I failed to find a coat in Clarks Village, but Yeovil Blacks came up trumps.
17 octobre 2025
Avis spontané
Réponse de Blacks - Yeovil
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Blacks Customer Care Team
Hazel and Lou did a great job
14 octobre 2025
Avis spontané
Réponse de Blacks - Yeovil
Hi,
5 star reviews are important to us and reviews like this help us establish that we're going in the right direction.
Thanks for shopping with us.
Kind Regards
Blacks Customer Care Team
Hazel made the difference
Hazel made the difference
She is very helpful and motivated
She is very patient and has all the time to attend to the customers needs
She also has a great deal of knowledge about the stores products which makes her a real asset to your company
23 septembre 2025
Avis spontané
Réponse de Blacks - Yeovil
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Blacks Customer Care Team
Helpful and Professional staff.
Helpful and Professional staff.
Good range of relevant products which the staff actually know about, rather than a range of irrelevant "Tat" that the staff can't justify.
My thanks to Louise who was great and very helpful.
She certainly knew what I wanted and needed..!!
19 septembre 2025
Avis spontané
Réponse de Blacks - Yeovil
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Blacks Customer Care Team
A REALLY GOOD SHOPPING EXPERIENCE
I’ve just had a great experience at Blacks in Yeovil where, not only did they have significant choice of the item I was looking for, the young chap who served me was very polite, helpful and friendly, as was the manager who conducted the final transaction and applied the Forces Discount that the first assistant reminded me to make use of. An excellent experience, in a well stocked shop with extremely nice staff.
17 septembre 2025
Avis spontané
Réponse de Blacks - Yeovil
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Blacks Customer Care Team
Staff are always polite
Staff are always polite and very helpful.the gentleman that helped me is always helpful.always there to help you.i have no problem every time i buy something from there.
17 septembre 2025
Avis spontané
Réponse de Blacks - Yeovil
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Blacks Customer Care Team
Start by saying
Start by saying, all the staff were lovely. One staff member was so helpful Louise. We all love the jackets and my bottoms she suggested are AMAZING everything she said they are everything they are. Thanks a lot Louise
4 septembre 2025
Avis spontané
Réponse de Blacks - Yeovil
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Blacks Customer Care Team
School coat
Kelly was super helpful. Looking for a waterproof coat with fleece liner for a teenager whose outgrown kids sizes. Thought it was going to cost a lot more to buy adult size but she found us some options we hadn't seen that were less expensive & qualified for 15% discount, so I had enough to buy some other bits I wanted. Thanks Kelly 😊
21 août 2025
Avis spontané
Réponse de Blacks - Yeovil
Thank you for reviewing our store.
Getting full marks on a review is a real buzz for our team so long may it continue.
Thanks again,
Blacks Customer Care Team
Helpful staff and great offers…
Helpful staff and great offers available. Thanks to Hazel for your help.
6 août 2025
Avis spontané
Réponse de Blacks - Yeovil
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Blacks Customer Care Team
Staff were so nice and helpful
Staff were so nice and helpful. It’s so useful to have a shop like this in Yeovil. Highly recommend.
4 août 2025
Avis spontané
Réponse de Blacks - Yeovil
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Blacks Customer Care Team
Helpful and friendly
The store was clean and tidy and had what I needed in stock. The staff were helpful and friendly. Particularly Hazel at the till. Everything was quick and efficient. In and out in no time even with a fed up toddler.
29 juillet 2025
Avis spontané
Réponse de Blacks - Yeovil
HI,
Thank you for giving us a 5 star review.
We really hope that each and every experience you have with us is as good as this one.
Kind regards,
Blacks Customer Care Team
Visit to the sale
The customer service I received today was amazing
Hazel was extremely helpful today
She also made me aware of the offers
In store today
17 juillet 2025
Avis spontané
Réponse de Blacks - Yeovil
Hi,
Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.
All the best,
Blacks Customer Care Team
Excellent service from Tom P.
5 juillet 2025
Avis spontané
Réponse de Blacks - Yeovil
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Blacks Customer Care Team
Helpful Hazel
I was served by Hazel, she went above and beyond to be helpful.
26 juin 2025
Avis spontané
Réponse de Blacks - Yeovil
Hi,
It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.
Thanks again for the review,
Blacks Customer Care Team
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