BLOOM - Faux Flowers and Plants Avis 

Well made lovely and colourful fast delivery

The item was a gift, both website and payment clear and straightforward. Regular notifications, but not overwhelming. Delivered within 5 days. The recipient was delighted with not only the item but the packaging. Final receipt received 24 hours of delivery

Easy to order online .shipping is prompt and items well packaged.I ordered a Holly garland and some Holly stems and they are so realistic,in fact the best I have found.Very pleased 😌 great seller

Easy to use website, easy ordering and quick delivery. The flowers are realistic and were a welcome gift.

The customer service has been outstanding, it's just a shame that in the two attempts to get the candle to me both times the candle has been damaged. The customer service team responded very quickly both times and offered suitable options to resolve the problem. If the candle had got to me in one piece, I would have given 5 stars but I think that a rethink of the packaging is in order (maybe some bubble wrap?)
Thanks team!

Sadly the colour of the flowers were not as shown in the brochure and the plants looked tired as if they had been on a shelf in the sun for sometime.

Bought the rose posy vase for my cousin as a get well present and she absolutely loved it. She said it was beautiful and so unusual. Bloom flowers are always a great gift

Satisfactory delivery. Pretty arrangement with delicate flowers pleased with your goods and service

Ordered a pink rose posy at 1530 on Monday and paid extra for next day delivery as we were travelling to visit an elderly Mother-in-law on Wednesday, some 200 miles away. It didn't arrive until late afternoon on Wednesday by which time we were long gone! My wife reminded me she had had a similar episode a few years ago. We won't be using Bloom again!

Very satisfied with efficiency of the order team.
An order went astray and was speedily replaced once I reported the difficulty.

As a repeat customer of Bloom with several hundred pounds of previous orders (and only one previous return) we were confident in placing a Christmas order for 2 expensive arrangements. Upon receipt one arrangement was completely satisfactory and in line with the advertised image but the second (Aphrodite Orchid £104) was extremely sparse and a gross misrepresentation of the product. I returned the item and was promptly refunded but in light of the disparity I also requested refund of postage. In an attempt to be helpful and assuming supply direct from Bloom's sub-contractor, I supplied several images via email to justify the complaint. No reply was received and there has been no response to a further 2 emails. I conclude that Bloom Customer Service have little regard for their returning customers and will not be placing any further orders with this business. Very disappointing all round.

We now have a response from Bloom and whilst I am grateful for the refund of postage, as requested, the response is incorrect in all respects: specifically duplicate copies of (our) correspondence has been provided by email; no (Bloom) request for additional info was received by us and no emails have been received in response to the Trustpilot review.

Item was returned as faulty and was replaced promptly

These were a thank-you present for some very kind neighbours who rescued me from floods. They arrived beautifully packaged and the neighbours were very pleased

Great looking flowers, really well put together and the best looking fake flowers I have seen. Really happy with my purchase, easy to order and delivery great!

Very easy to use website. Lovely products available. Easy to place order. Quick and efficient delivery. Lovely product delivered in good condition. I am very pleased with the quality and finish of the wreath that is a present for my daughter in law. I hope she likes it too.

Absolutely beautiful flowers. I bought the Month Flowers as gifts for my family and took advantage of 3 for 2 offer. Great value for money and a beautiful everlasting gift. Quite incredible the level of detail of the faux flowers. Thank you very much!