Bright & Beautiful Avis 

691
•
TrustScore 4 sur 5

4,2

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Lisez les avis des autres

Noté 1 sur 5 étoiles

I paid Bright & Beautiful Huddersfield branch nearly £400 for a deep clean to get the house ready to put on the market. My vintage dressing table was damaged and my kitchen was not cleaned at... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I was just moving back into my house after more than 2 years away and the house had been left in a disgusting state by a temporary occupier. I had arranged deep cleaning of the property in advance wit... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I recently went to visit my brother, and I was absolutely delighted to see his house looking so beautifully clean! As he lives on his own, it can be really hard for him to keep up with all the housek... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

⭐⭐⭐⭐⭐ I’m extremely happy with the service from Bright and Beautiful Cleaning Company. They did a fantastic job cleaning my house last week, and I really appreciate the care, attention to detai... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Service de ménage

Écrit par l'entreprise

An award-winning concept in domestic cleaning services. We provide eco-friendly cleaning, tidying, laundry and ironing with the highest standards of security and service.


Coordonnées de contact

4,2

Bien

TrustScore 4 sur 5

691 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 91 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

Comment cette entreprise utilise Trustpilot

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4,2

Tous les avis

(691)

65 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 3 sur 5 étoiles

Good work

Good work
Carpet, walls and interior of wardrobes were clean.
The surfaces of tall cupboards and wash room cupboards missed unfortunately.

5 décembre 2024
Avis spontané
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Réponse de Bright & Beautiful

Hi Chanuka,

Thank you for sharing your review, we appreciate all feedback, both the positive and negative. Please may you provide us with your contact information so we can investigate this for you. You can either email us at marketing@brightandbeautifulhome.com or provide your details through Trustpilot.

Thank you,
William

Noté 5 sur 5 étoiles

Continued Amazing Service

The team at Bright and Beautiful Derby have been fantastic. Our newly build Bespoke Garden Room @SmartspacesGardenRooms have been expertly cleaned and our customer have had a great customer experience. We would highly recommend Becky and the team and will definitely be using their services again.

9 décembre 2024
Avis spontané
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Réponse de Bright & Beautiful

Hi Caroline,

Thank you! We really appreciate you taking the time to share your review. We're glad to hear you are happy with Bright & Beautiful and would recommend them!

Thanks,
William

Noté 5 sur 5 étoiles

Thanks to the lovely team who cleaned…

Thanks to the lovely team who cleaned for me today. Appreciate your hard work!

5 décembre 2024
Avis spontané
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Réponse de Bright & Beautiful

Hi Mrs Farnan,

Thank you for your review! We really appreciate you sharing your thoughts on the Bright & Beautiful team's hard work.

Kind regards,
William

Noté 5 sur 5 étoiles

The Bright and Beautiful team are truly fantastic

The Bright and Beautiful team are absolutely fantastic. They are friendly, polite, super helpful, super accomodating, and they are fantastic at what they do. They clean your property to the highest standards, and always add little styling touches that make me smile with appreciation.

4 décembre 2024
Avis spontané
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Réponse de Bright & Beautiful

Hi Jennifer,

Thank you for sharing your review. We are so proud to hear you call Bright & Beautiful absolutely fantastic, friendly, polite, super helpful, and fantastic at cleaning. Such kind words. Thank you.

Kind regards,
William

Noté 5 sur 5 étoiles

Bright and Beautiful Orpington

Bright and Beautiful Orpington - house looks brilliant after every clean. It’s lovely coming home to a sparkling house. Very reliable, easy to work with, would definitely recommend.

28 novembre 2024
Avis spontané
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Réponse de Bright & Beautiful

H Jem,

Thank you for sharing your review, we appreciate it. We are delighted to hear you would definitely recommend Bright & Beautiful and that your house looks brilliant and sparkling clean after every visit.

Thanks,
William

Noté 5 sur 5 étoiles

Kay and the Carlisle team

We used the Carlisle team and Kay organised a one off clean for us. Absolutely blown away by the standard. Our home is absolutely immaculate. Extremely happy with the overall experience. Superb company, service and cannot recommend them enough.

19 novembre 2024
Avis spontané
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Réponse de Bright & Beautiful

Hi Helen,

We appreciate you taking the time to share your review, thank you. We are so happy to hear that you consider your self absolutely blown away with the high standards of Bright & Beautiful cleaners, leaving your home immaculate. We couldn't be any prouder after reading your kind review on Bright & Beautiful's service and experience.

Many thanks!
William

Noté 5 sur 5 étoiles

Just had my first clean and very…

Just had my first clean and very pleased with the results! Thanks so much

Jessie

15 novembre 2024
Avis spontané
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Réponse de Bright & Beautiful

Hi Jessie,

Thank you for your review. We are delighted to hear that you are pleased with Bright & Beautiful's cleaning results!

Kind regards,
William

Noté 5 sur 5 étoiles

Amazing Cleaning Company!

Carrie amd team were excellent (Portsmouth Team). They were all courteous and their cleaning skiĺls were superb. I couldn't fault anything. I would definately recommend this company.

13 novembre 2024
Avis spontané
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Réponse de Bright & Beautiful

Hi Lesley,

Thank you for your review. We're delighted to hear you call the Bright & Beautiful's team excellent with superb cleaning skills!

Kind regards,
William

Noté 5 sur 5 étoiles

Good communication

I have a monthly clean of a busy house. Good communication when needed.

7 novembre 2024
Avis spontané
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Réponse de Bright & Beautiful

Hi Miller,

Thank you for your review. We're glad to hear you are happy with the communication.

Thank you,
William

Noté 5 sur 5 étoiles

Intuitive cleaners who go the extra…

Intuitive cleaners who go the extra mile, every time. For Claire and the manchester team, I can't imagine being without them now. When Claire first visited to see how she could help (disabled single mother) she was so kind. Non judgemental and genuine about wanting to develop routine that would support us long term. The cleaning plan has been exceptional and it has changed my life for the better. Gemma, who leads the team in my home, does a above exceptional job, every single time. If anyone is in doubt about getting a cleaner, I can tell you my only regret about using b&b is not getting them sooner.

6 novembre 2024
Avis spontané
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Réponse de Bright & Beautiful

Hi Josie,

Thank you for sharing your review. We're delighted to hear you call the Bright & Beautiful's cleaning exceptional and compliment the genuine attention for building a routine which works for you.

Thank you,
William

Noté 5 sur 5 étoiles

I couldn't manage without them

The ladies are very friendly and the house looks beautiful, as soon as I walk in the door there's a lovely clean fresh smell. I appreciate it very very much.

6 novembre 2024
Avis spontané
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Réponse de Bright & Beautiful

Hi Pauline,

Thank you for sharing your review. We're delighted to hear you call the Bright & Beautiful team friendly and leaving your house beautiful with a lovely fresh smell.

Kind regards,
William

Noté 5 sur 5 étoiles

Starry Service from Stourbridge Branch

I contracted Bright and Beautiful service to keep the house and laundry of my frail and aged mother clean and tidy. They were marvellous!

My contact was with the Stourbridge Manager Lindy who explained their services clearly and arranged for a weekly team to come to my mothers house.

The weekly team was led by Stacey and I have nothing but the highest of praise for her and her colleagues. Not only did they leave the house spick and span making sure that my mothers bed was changed and removing dirty laundry to return it clean and pressed the following week but they also made sure she was comfortable and made her cups of coffee. As she had no mobility at all, this was something she very much appreciated and looked forward to their weekly visits.

As someone who used to run my own cleaning enterprise and have very high standards I can confirm that the Bright and Beautiful team met my exacting requirements.

Good cleaning is something to be valued and not something which everyone is capable of doing. I'm therefore very happy to pay a higher price to know that the staff are skilled, have job security and are paid appropriately.

6 novembre 2024
Avis spontané
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Réponse de Bright & Beautiful

Hi Fiona,

Thank you for taking the time to write your review. We're so happy to hear you are impressed with Bright & Beautiful's attention to detail. That's lovely to hear your mother and the team get on so well.

Thank you,
William

Noté 5 sur 5 étoiles

House deep clean

The Bright and Beautiful ladies came in and did a deep clean which was much needed after having a new bathroom fitted! I was completely blown away by the high standard and attention to detail they provided! I would recommend them to anyone who requires this service!

4 novembre 2024
Avis spontané
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Réponse de Bright & Beautiful

Hi Gayner,

Thank you for sharing your review. We are happy to hear you describe your self as completely blown away y the high standards and attention to detail of Bright & Beautiful cleaners.

Kind regards,
William

Noté 5 sur 5 étoiles

The South Manchester service

We use the (South) Manchester service. The most important thing for us is the model, with cleaners paid as employees with benefits- and not as casual labour- and organised by the company.
It is understandably not cheap but the money is well-spent for the above reasons. Staff are vetted too which is reassuring and the team-leader (Johanna) allocated to us for a long period now is excellent.
The cleaners also do a very good job and there is also flexibility to vary cleaning dates when necessary (e.g. for holidays). The Team model is also excellent as it is much less intrusive (e.g. a team of three needs to be in the house for only one hour whereas a single person would need to be present for a whole morning /afternoon).

4 novembre 2024
Avis spontané
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Réponse de Bright & Beautiful

Hi Betsy,

Thank you for your review. We're proud to hear you compliment our commitment to fairly compensating our employees and your kind words calling describing Bright & Beautiful as excellent.

Thank you.
William

Noté 5 sur 5 étoiles

exceptional cleaning to a high standard

Rebecca and her team in Telford are first class, their attention to detail and service provided really is exceptional. The cleaning work is thorough and meticulous and they treat our properties with the upmost respect.

29 octobre 2024
Avis spontané
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Réponse de Bright & Beautiful

Hi Tammy,

Thank you for sharing your review. It's brilliant to hear you praise the exceptional attention to detail of Bright & Beautiful cleaners and call their work first class.

Thank you,
William

Noté 5 sur 5 étoiles

I have nothing but praise for this…

I have nothing but praise for this company- they do an excellent job and staff are always courteous, helpful and friendly. I have had a fair bit of experience of cleaners and they are easily the best I have used.

30 octobre 2024
Avis spontané
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Réponse de Bright & Beautiful

Hi Rosemary,

Thank you! Your review is delightful. We're so happy to hear you call Bright & Beautiful excellent with courteous, helpful and friendly staff.

Thank you,
William

Noté 5 sur 5 étoiles

Manchester Bright and Beautiful are the best

Every time we have had the team around to clean the flat (we’re based in Manchester) the work has always been top quality, the staff are always kind and have a smile on their face. They deliver time and time again excellent work. I have healthcare needs and so having this team come in and help without any judgement and deliver quality work is helpful to me and I think they are just wonderful people. If you go with bright & beautiful you won’t regret it.

24 octobre 2024
Avis spontané
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Réponse de Bright & Beautiful

Hi Mary,

Thank you for writing your review. We're so happy to hear you call Bright & Beautiful's cleans as excellent and top quality with always kind smiling staff!

Thank you,
William

Noté 1 sur 5 étoiles

I don’t recommend This cleaning company…

I don’t recommend This cleaning company Bright and Beautiful Derby Uk - due to it having very poor customer service .
They are helpful up until they get the pre payment in full and then you are ignored.
I had several issues about an initial deep clean where several things were missed off and the cleaners left an hour earlier than was specified for the deep clean. These issues were not addressed or resolved even though I phoned and emailed several times.
I also had important items of mine go missing during the cleaning and still have not been found and nothing has been done about that either , except being ignored again .
The owner was more interested in taking her holiday and probably used the enormous sum of money I paid her for a service I didn’t receive to go on that holiday .

29 octobre 2024
Avis spontané
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Réponse de Bright & Beautiful

Hi Jane,

Thank you for your review. We're sorry to hear your concerns; we would like to launch a investigation into this for you. Please may you email us at marketing@brightandbeautifulhome.com or provide your details via Trustpilot.

Thank you,
William

Noté 5 sur 5 étoiles

An excellent ironing service!

An excellent ironing service! Our ironing is always collected and returned promptly and is ironed to an excellent standard. I would highly recommend Bright & Beautiful Telford.

28 octobre 2024
Avis spontané
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Réponse de Bright & Beautiful

Thank you for your review! We're delighted to hear you call Bright & Beautiful excellent.

Kind regards,
William

Noté 5 sur 5 étoiles

Fabulously Clean!

Jayne and the Bright and Beautiful Southsea team deep of Carina, Michelle and Sara cleaned my 3 bedroom house and garden room and did a marvellous job, taking great care of furniture and finishes and leaving everything immaculate. Very happy they’ll be coming regularly from now on to keep it looking this good!

23 octobre 2024
Avis spontané
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Réponse de Bright & Beautiful

Hi Angela,

Thank you for your review! We're delighted to hear that you are very happy with Bright & Beautiful and found the clean to be marvellous and immaculate.

Thank you,
William

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