Brindley Group Avis 

From the moment we entered the showroom we were treated really well. Tiffany greeted us and made us comfortable and offered us a drink before explaining all of the options we had available to us. She ensured that myself and my wife understood everything and at no point put any pressure on us to buy a vehicle. We were offered a test drive and the dealership gave us a good part exchange on our current vehicle which was better than WeBuyAnyCar.
When we went in to pick up our new car Tiffany explained everything in detail about the process and ensured we were happy with everything. She took us to the vehicle and explained all of the controls and helped us to pair our phones and set up the Hyundai App. We drove away very happy.
A few days after picking up the vehicle Tiffany called to check we were happy with the whole experience.
Overall an excellent service!

Alexander was amazing! Really appreciate all his help and understanding of my personal circumstances and went above and beyond to help in whatever way he could.

The staff were very friendly and explained everything I needed to know

Excellent service Mark was very knowledgeable and helpful during the process of buying me car.
Very good efficient customer service

The team at Brindley Honda in Cannock were friendly, helpful, and completely transparent throughout my car buying experience. They made the entire process simple, straightforward, and stress-free. I would highly recommend them to anyone looking to purchase a vehicle."

Sam was very helpful, all the process went smoothly, received car in a great condition and part exchange was picked up.

Non existing customer service. Official Honda directed me to my local dealer regarding car parts. These people are useless. They do not return emails sent.

I bought a new Jaecoo 5, I had great service, good vehicle selection and they had exactly what I wanted at a good price

I’d recommend Brindley MG wholeheartedly
The whole experience was great
Sam the salesperson was very friendly knowledgeable helpful and very trustworthy
The car is fabulous too

Couldn’t be happier with this dealership.
10/10 🏆

I have just bought a new Hyundai Tucson from Brindley Hyundai in Wolverhampton. I'd like to thank Tiffany for handling the sale. She was absolutely brilliant. She handled all the paperwork, sorting out my road tax, the change of ownership on my Peugeot , taking me through the controls etc in the Tucson and even accompanying me on a test drive. She made the purchase so easy and stress free.
Well done.Very happy.

As this Hyundai model is currently not widely seen on local roads, we were reliant on the knowledge and help provided by the sales team in understanding the pros and cons of a city electric 🚗

I bought the car (MG Cyberster) unseen from Brindley Wolverhampton based on phone conversations, photos and videos. The sales person was extremely helpful at every stage and even arranged delivery to my home in Hertfordshire. The car was superbly presented and exceeded expectations. Highly recommended!

Best car buying experience in decades! John made the process so straightforward and stress-free and I got a great deal on my fabulous Kona. Would highly recommend and will return for my next car undoubtedly...

The Hyundai Sales Representative John was so knowledgeable, helpful & professional when we purchased our 2023 Hyundai Kona in August this year. However, the After Sales service including Diamondbrite preparation & vehicle valeting and a warranty LED light issue has been a let down involving 2 returns to the showroom & still not resolved.

Extremely poor service – over 6 weeks and my car wasn’t even diagnosed

Unfortunately, my experience with Brindley Nissan Cannock Service Centre has been absolutely appalling.

My Nissan Juke Hybrid was recovered to them after breaking down and displaying an HEV system malfunction. They had my car for over six weeks and did not even manage to diagnose the fault during that time.

The communication throughout was terrible. I had to continuously chase for updates myself and was repeatedly promised callbacks that never happened. Taylor, who was dealing with my case, was particularly unhelpful. I found her manner rude on occasions, and despite being told I would receive calls back, they simply didn’t happen.

I was eventually told that their Nissan diagnostic equipment/system wasn’t working and that they couldn’t tell me when the problem would be resolved. What makes the situation even more frustrating is that I had asked weeks earlier whether my car could be transferred to another Nissan garage so it could actually be diagnosed, and I was told this couldn’t be done.

After more than six weeks of getting nowhere, I had to escalate the situation repeatedly through Nissan Customer Services. Nissan eventually arranged for my vehicle to be removed from Cannock and transferred to another Nissan dealership – essentially the solution I had suggested weeks earlier.

Even the receiving Nissan garage appeared shocked when they heard how long Cannock had kept the vehicle without being able to diagnose it.

I completely understand that equipment and technical problems can happen. What I don’t accept is leaving a customer without their vehicle for over six weeks, providing virtually no proactive communication, repeatedly failing to return promised calls, and offering no effective alternative until the customer continually escalates the situation themselves.

This is a nearly new Nissan that broke down and needed manufacturer support. The experience should not have been this difficult.

Based on my experience, I could not recommend Brindley Nissan Cannock Service Centre. The lack of communication, customer care and urgency was completely unacceptable.

The experience at Brindley Mazda Wolverhampton was fantastic because the level of service is second to none. The team are always friendly and very knowledgeable . As always thankyou for your help "