Called to the office and spoken to Eddie who was very helpful. And managed to get my order sorted in a very short time. I then called up the next day as I had miscalculated the amount of wood... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
Building Materials Nationwide has been an incredible supplier to work with. I work closely with Steve Maschke, he consistently goes above and beyond, always delivering on what he promises and maki... Voir plus
L'entreprise a répondu
5 stars to Paul Ashby! He has been incredibly helpful and supportive with all of our orders since day 1. Paul is always kind, patient, and willing to go the extra mile to make sure everything ru... Voir plus
L'entreprise a répondu
Website showed a great price for insulation but they called later to say they could not find stock locally and to fulfil the order would require two courier deliveries at huge cost. Credit card alrea... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Fournisseur de matériaux de construction
- Plafonnier
- Magasin de matériaux d'isolation
- Fournisseur de métal
- Entreprise de panneaux de bois contreplaqué et aggloméré
- Fournisseur de bois
À propos de Building Materials Nationwide
Écrit par l'entreprise
We specialise in the supply of building and construction materials to contractors and end users in the trade.
Working closely with some of the biggest manufacturers and distributors in the UK, we give an unrivalled service to trade customers who require building products.
Coordonnées de contact
1, The Pavilions, Ruscombe Business Park, RG10 9NN, Reading, Royaume-Uni
- 01628 674 910
- sales@buildingmaterials.co.uk
- www.buildingmaterials.co.uk
4,3
Excellent
2 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Great customer service by Frankie
Great customer service by Frankie, always on hand when needed and always went above and beyond.
6 octobre 2025
Avis spontané
Réponse de Building Materials Nationwide
Hello Charlie,
Thank you for your fantastic feedback! We’re delighted to hear that Frankie was able to go above and beyond for you. Our team always strives to provide the best service possible, and it’s wonderful to know this made a difference.
Thanks again for sharing your experience and look forward to helping you again in the future!
Many thnaks,
Lydia
Trusted Supplier
Building materials are a great and trusted supplier.
We find that their communication response times are excellent and they are often able to offer us next day deliveries on critical materials.
24 octobre 2025
Avis spontané
Réponse de Building Materials Nationwide
Hello Ellis,
Thank you so much for your kind words and for taking the time to share your experience! We’re thrilled to hear that our team’s communication and next-day delivery service have made a positive impact on your projects. Providing reliable service and quality materials is at the heart of what we do, and your feedback truly motivates us to keep it up.
We look forward to continuing to support you in the future!
Many thanks,
Lydia
Would highly recommend
I work very closely with Will, who is always very quick to respond and extremely helpful with any queries that we have; nothing is too much trouble. In instances where another team member has covered, they have also been great, but what I really like is that Will checks in when he returns to ensure everything went smoothly. Both building materials as a business and Will as our account manager, are a joy to work with. I would highly recommend.
21 août 2025
Avis spontané
Réponse de Building Materials Nationwide
Hello Emma,
Thank you for your thoughtful feedback! We’re thrilled to hear that Will consistently goes above and beyond, and that our wider team has been just as helpful when needed. Knowing that our approach makes your experience smooth and enjoyable really means a lot to us.
We appreciate your recommendation and look forward to continuing to support your projects!
Many thanks,
Lydia
Steve Maschke is an amazing account…
Steve Maschke is an amazing account manager. He will go out of his way to help me with whatever it is my company is looking for, he's extremely communicative and always goes that extra mile to make sure our needs are covered. Would recommend Steve 100%!
1 septembre 2025
Avis spontané
Réponse de Building Materials Nationwide
Hello Ria,
Thank you so much for your kind words! We’re thrilled to hear that Steve has been going the extra mile to support your company and provide excellent service. Your recommendation means a lot, and we’ll be sure to pass your feedback on to him.
We look forward to continuing to work with you and supporting all your future needs!
Many thanks,
Lydia
Amazing fast friendly service !
Have now dealt with Steve on many occasions whilst running my current house to flats conversion. Amazing response to all my requests and fast actions mean I get materials quickly. Nothing is a problem when I need something urgently. Great advice and such a friendly service! Thanks to Steve and all the team
1 juillet 2025
Avis spontané
Réponse de Building Materials Nationwide
Hello Mr Bennitt,
Thank you for your fantastic review! We’re thrilled to hear that Steve and the team have been able to provide fast, friendly, and reliable service throughout your projects. It’s great to know that our support helps you get materials quickly, even for urgent requests.
We’ll be sure to pass on your kind words to Steve — they’ll be much appreciated! We look forward to continuing to support your future projects.
Many thanks,
Lydia
Best company ever
Great experience with them , highly recommended! Will, done a great job , like usually , fast delivery and ready to help ! Definitely use them on all my projects!!
4 septembre 2025
Avis spontané
Réponse de Building Materials Nationwide
Hello Sami,
Thank you so much for your wonderful review! We’re delighted to hear that Will consistently provides fast, helpful service and makes your experience a great one.
Your recommendation means a lot, and we look forward to supporting all your future projects!
Many thanks,
Lydia
Great service and nothing was too much…
Great service and nothing was too much trouble for frankie will defo use on future projects A+
12 juin 2025
Avis spontané
Réponse de Building Materials Nationwide
Hello Ellis,
Thank you for your fantastic review! We’re thrilled to hear that Frankie went above and beyond to make your experience smooth and hassle-free. We’ll be sure to pass on your kind words to him.
We look forward to supporting you on your future projects!
Many thanks,
Lydia
Delivery come on time
Great service from the staff and the entire team.
All my deliveries arrive on time with no delays. In the rare cases where something is delayed, the team is very responsive and follows up promptly to avoid any further impact.
I’m very satisfied with their service and fully recommend them.
23 octobre 2025
Avis spontané
Réponse de Building Materials Nationwide
Hello Andreass,
Thank you for taking the time to share your experience! We’re delighted to hear that our deliveries consistently arrive on time and that our team is responsive whenever issues arise. Your satisfaction means a lot to us, and we’re thrilled to have earned your trust and recommendation.
Many thanks,
Lydia
Helpful Company
Very helpful Company and when i ask for quotes for any materials respond quickly.
6 octobre 2025
Avis spontané
Réponse de Building Materials Nationwide
Hello Deanna,
Thank you for sharing your feedback! We’re glad to hear that our team has been quick and helpful whenever you request quotes. It’s always our aim to make sourcing materials as easy and efficient as possible.
We appreciate your support and look forward to working with you again!
Many thanks,
Lydia
Grahame +++
23 octobre 2025
Avis spontané
Réponse de Building Materials Nationwide
Hello Joshua,
Thank you so much for your 5-star rating! We’re thrilled to hear you had a positive experience with Grahame and appreciate you taking the time to share your feedback.
Many thanks,
Lydia
Very good service
Very good service, and very quick reply to my emails and enquiries,
23 octobre 2025
Avis spontané
Réponse de Building Materials Nationwide
Hello,
Thank you for your kind words! We’re glad to hear you’ve had a positive experience with our service and that our team has been quick to respond to your emails and enquiries.
We really appreciate your support and look forward to assisting you again soon!
Many thanks,
Lydia
Excellent Service
I’ve been ordering from buildingmaterials.co.uk for a while, and the service has always been excellent. Will Patounas, is extremely helpful, professional, and quick to respond. He always goes the extra mile to make sure everything runs smoothly and deliveries arrive on time. Highly recommend both the company and Will for anyone looking for reliable materials and great customer service!
15 octobre 2025
Avis spontané
Réponse de Building Materials Nationwide
Hello Ostap,
We really appreciate you taking the time to share your experience! It’s wonderful to hear that Will consistently goes the extra mile to keep deliveries on track and make the ordering process smooth. Your recommendation means a lot, and we’re delighted to continue providing the service you expect from us.
Thank you for your loyalty, and we look forward to supporting your future projects!
Many thanks,
Lydia
Fast respond and fast delivery
Very easy to work with the team
Very fast and easy to order deliver return and the store have almost everything what we needed .
23 octobre 2025
Avis spontané
Réponse de Building Materials Nationwide
Hello Best Maintenance Ltd,
Thank you for your kind review! We’re delighted to hear that you find our team easy to work with and appreciate our fast ordering, delivery, and returns. It’s great to know our store has almost everything you need — we always aim to make the process as smooth as possible.
We really value your support and look forward to serving you again soon!
Many thanks,
Lydia
They are always so helpful and quick…
They are always so helpful and quick when I am placing orders. Highly recommend the company
23 octobre 2025
Avis spontané
Réponse de Building Materials Nationwide
Hello Debbie,
Thank you so much for your kind words and recommendation! We’re really pleased to hear that you find our team helpful and quick when placing orders — delivering great service is always our top priority.
We truly appreciate your support and look forward to working with you again soon.
Many thanks,
Lydia
Friendly
Friendly, helpful staff, cant do enough for you. Have provided me with many materials at last minute or the next morning at short notice, highly recommend.
23 octobre 2025
Avis spontané
Réponse de Building Materials Nationwide
Hello Jamie,
We really appreciate your feedback. It’s fantastic to hear that our team has been able to provide quick and reliable service whenever you need it. Thank you for your recommendation!
Many thanks,
Lydia
Great company to work with
Great company to work with. We have a personal account manager Frankie who deals with orders of pretty much anything you need with exceptional delivery services. The direct personal approach is what keeps us coming back.
23 octobre 2025
Avis spontané
Réponse de Building Materials Nationwide
Hello Will,
Thank you so much for your fantastic review! We’re delighted to hear that you’ve had such a positive experience working with us and that Frankie’s personal approach and exceptional service make a real difference.
We truly value your continued support and look forward to helping with all your future orders.
Many thanks,
Lydia
Best Sales service
Frankie Bunch is an excellent account manager.
Always has provided us with the best rates and fast turnaround.
22 octobre 2025
Avis spontané
Réponse de Building Materials Nationwide
Hello Ahmed,
Thank you for your great review! We’re thrilled to hear that Frankie has been providing you with excellent service, great rates, and quick turnaround times. He’s a valued member of our team, and your feedback will mean a lot to him.
We really appreciate your continued support and look forward to working with you again soon!
Many thanks,
Lydia
Room for improvement
Very poor communication and organisation skills as is sadly common in this industry.
18 octobre 2025
Réponse de Building Materials Nationwide
Hello Hugh,
Thank you for your feedback. We sincerely apologise for the delay in communication regarding your order. Unfortunately, there was some confusion as the order was placed under the Trade option, which is intended for trade customers, and the value of the order did not meet the criteria. Once identified, we issued a full refund.
We always aim to provide clear and timely communication, and we regret that this caused frustration. We appreciate your feedback and will continue to use it to improve our processes for all customers.
Many thanks,
Lydia
Great
Jordan Jones was extremely helpful and got what I needed when I needed it. Will definitely use again
6 octobre 2025
Réponse de Building Materials Nationwide
Hello Kiki,
Thanks so much for your review! Great to hear that Jordan was able to help and you got what you needed on time. We really appreciate your feedback and look forward to working with you again soon.
Many thanks,
Lydia
Friendly helpful staff but every sheet…
Friendly helpful staff but every sheet of plasterboard i ordered arrived damaged
11 octobre 2025
Réponse de Building Materials Nationwide
Hello Daniel,
Thank you for your feedback — we’re really pleased to hear that you found our staff friendly and helpful. We’re very sorry to learn that your plasterboard arrived damaged. Unfortunately, we weren’t made aware of this at the time of delivery. Had we been informed, we would have happily arranged a prompt replacement for you.
We appreciate your feedback and will take this on board to help prevent similar issues in the future.
Many thanks,
Lydia
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