Buzz Supplies Ltd Avis 

2 611
•
TrustScore 4 sur 5

4,0

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I now volunteer and manage at a local community centre, and over the last few weeks I have noticed some of their equipment did not work. I had a look around various places for suitable replacements an... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Not a great experience, no communication apart from confirmation of order being placed, complained after waiting 10 days and they tried to fob me off with a weak answer to my question of when I would... Voir plus

Noté 5 sur 5 étoiles

After weeks of searching for plates to show case our Christmas and New years eve dinner, I ordered from Buzz supplies, Plates arrived super fast and wow what a difference there make to the food presa... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Great technical knowledge in helping select the correct machine for our needs, and then pulled out all the stops to get it delivered the next day minimising inconvenience to ourselves. Big thanks to J... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de fournitures pour restaurant

Informations provenant de diverses sources externes

Buzz Catering Supplies are a well established company supplying commercial catering equipment and supplies to the entertainment, restaurant and hospitality industry. With a large distribution centre & central offices located in Bishops Stortford, Hertfordshire, and extensive customer services such as a servicing department, 24 hour support hotline, a cash and carry, massive showroom and more, Buzz Catering Supplies truly is the "one-stop-shop" for everything catering. Built through years of good service, top quality products and our "Lowest Price Promise", we have been able to grow into one of the largest independent suppliers to the trade, with an impressive list of Pub Groups, Hotels, Clubs and Restaurant chains that have used us for many years. With over 11,000 customers, Buzz Catering Supplies has been in operation for over 30 years consistently providing the best quality catering products at prices you can afford.


Coordonnées de contact

4,0

Bien

TrustScore 4 sur 5

3 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 97 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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4,0

Tous les avis

(2 611)

355 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Ordered a dishwasher

Ordered a dishwasher - Website said it was in stock and next day delivery, it wasn't in stock and only more expensive ones available. Take money immediately but takes 7 - 10 days refund!

8 juin 2026
Avis spontané
Logo de Buzz Supplies Ltd

Réponse de Buzz Supplies Ltd

Hi Natalie
Good afternoon
Please accept our apologies that the product was not available. I can see for from our records that the first order a refund was issued 10th June and the second order a refund was issued 11th June. I can confirm that this can take 3-5 working days for your bank to show this on your account.
Kind regards

Noté 5 sur 5 étoiles

Catering supplies

Purchased all white goods, crockery, cutlery for our large office from Buzz Catering.

The customer service was great - especially Jo Elliott.

Highly recommend Buzz Catering.

10 mars 2026
Avis spontané
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Réponse de Buzz Supplies Ltd

Hi Marcio
Good afternoon
Many thanks for your review and confirming that the service and products were great.
Kind regards

Noté 5 sur 5 étoiles

Very easy to order

Very easy to order. Kept me updated with progress of delivery. Mugs arrived well packed and all safe. Very pleased with my purchase, thankyou.0

9 juin 2026
Avis spontané
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Réponse de Buzz Supplies Ltd

Hi Sue
Good morning
Many thanks for your review and confirming the service and delivery was great. Happy to hear you are pleased with your order.
Kind regards

Noté 5 sur 5 étoiles

Buzz Company

I first seen this dinner set when i was in a caravan in Skegness i took a photo of the set and name of the product i ordered them when i got home,from ordering to delivery and emails in between this Company have been nothing but exceptionally. Thankyou.

8 juin 2026
Avis spontané
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Réponse de Buzz Supplies Ltd

Hi Virginia
Good morning
Many thanks for your review and confirming ordering and communication was good.
Kind regards

Noté 1 sur 5 étoiles

Staff attitudes sometimes unbearable

Staff attitudes sometimes unbearable. They think all their customers lier or looking free stuff. They expect to check delivery straight deliveries time , drop everything check size, colour measurements thickness you name it. Otherwise you can not use your opinion thier crap service.
Answer you will get you signed.

8 juin 2026
Avis spontané
Logo de Buzz Supplies Ltd

Réponse de Buzz Supplies Ltd

Hi Suleyman
Good morning
Please accept our apologies that you are not happy if you email sales@buzzsupplies.co.uk with your issue we can investigate further for you.
Kind regards

Noté 5 sur 5 étoiles

I have used this company for some years…

I have used this company for some years the products are great the prices are good and the delivery is very good highly recommend
Rose and Crown

5 juin 2026
Avis spontané
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Réponse de Buzz Supplies Ltd

Hi Jacqueline
Good morning
Thank you for your review and continued business. Happy to hear you are pleased with our products and service.
Kind regards

Noté 3 sur 5 étoiles

Deliveries always late

Products and customer services are always good but the deliveries are never on time to the estimate they give which really annoys me

8 juin 2026
Avis spontané
Logo de Buzz Supplies Ltd

Réponse de Buzz Supplies Ltd

Hi Paul
Good afternoon
Please accept our apologies for the delay with your orders.
I can confirm that we try to deliver on the date given and can only apologies for any delay from the manufacturers, courier company are us due to high demand.
Kind regards

Noté 1 sur 5 étoiles

Delayed order

Delayed order, goods received after needed had to seek an alternative supplier
One parcel missing

2 juin 2026
Avis spontané
Logo de Buzz Supplies Ltd

Réponse de Buzz Supplies Ltd

Hi Andrea
Good morning
Please accept our apologies for the delay and missing parcel, if you email sales@buzzsupplies.co.uk with your order and missing product we can investigate this for you.
Kind regards

Noté 5 sur 5 étoiles

Happy repeat customer

I've ordered twice now from Buzz: for a pack of 12 glass tankards and then a further 24 glass tankards. All tankards have arrived in great condition - clean, safe and good quality. The shipments always arrive quickly. No complaints. Will be ordering from them now on every time I need more stock (I do glass art)

4 juin 2026
Avis spontané
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Réponse de Buzz Supplies Ltd

Hi Emily
Good morning
Many thanks for your continued business and for letting us know that your orders have arrived quickly and in great condition.
Kind regards

Noté 5 sur 5 étoiles

Ordered a Global Bread Knife

Ordered a Global Bread Knife. It was on sale at a very good price. The follow up to verify my age was speedy and easy to complete and the knife arrived in very good time afterwards. Very pleased with everything. Would recommend this company.

3 juin 2026
Avis spontané
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Réponse de Buzz Supplies Ltd

Hi Val
Good morning
Many thanks for your review and for confirming the process ro verify your age was easy.
Kind regards

Noté 5 sur 5 étoiles

Great Service

Great support with timely supply of take home beer bags. Bags supplied well wrapped and ontime, quality is very good.

28 mai 2026
Avis spontané
Logo de Buzz Supplies Ltd

Réponse de Buzz Supplies Ltd

Hi Chris
Good morning
Thank you for your review and confirming the product and service was great.
Kind regards

Noté 4 sur 5 étoiles

Great products and fantastic team.

Great products fair priceing, the delievery drivers and engineers are lovely and most helpfull.

3 juin 2026
Avis spontané
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Réponse de Buzz Supplies Ltd

Hi John
Good afternoon
Many thanks for your review and confirming that our prices are fair.
Kind regards

Noté 5 sur 5 étoiles

Great service

Brilliant service and great quality tea pots.
Customer service was so good we will be using Buzz supples for our offices in the future. 10/10.

1 juin 2026
Avis spontané
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Réponse de Buzz Supplies Ltd

Hi Jonathan
Good afternoon
Thank you for your review and 5* rating we look forward to your continued business.
Kind regards

Noté 5 sur 5 étoiles

We use Buzz Catering regularly

We use Buzz Catering regularly, the products are competitively priced against other suppliers and the delivery is quick. Can thoroughly recommend.

1 juin 2026
Avis spontané
Logo de Buzz Supplies Ltd

Réponse de Buzz Supplies Ltd

Hi Karen
Good afternoon
Many thanks for you review and confirming our prices are competitive.
Kind regards

Noté 5 sur 5 étoiles

Bought crockery for a new holiday let…

Bought crockery for a new holiday let and couldn’t be happier. The website was easy to use, the crockery is exactly as described and really lovely quality, and delivery was quick and hassle‑free.

1 juin 2026
Avis spontané
Logo de Buzz Supplies Ltd

Réponse de Buzz Supplies Ltd

Hi Jo
Good afternoon
Many thanks for your review and 5* rating. Many thanks for confirming the website was easy to use and that your order was what you wanted.
Kind regards

Noté 5 sur 5 étoiles

Good range of crockery

Good range of crockery, easy to order and delivery was much quicker than I expected. After placing my order I was kept updated on progress which included a tracking link. Items arrived very well packaged, great to look at and lovely to use.

1 juin 2026
Avis spontané
Logo de Buzz Supplies Ltd

Réponse de Buzz Supplies Ltd

Hi
Good afternoon
Many thanks for your review pleased you are happy with your order.
Kind regards

Noté 5 sur 5 étoiles

Very Happy

Tired of using substandard toilet cleaners that cannot match the power of thick bleach, I searched for refillable angle necked HDPE bottles with a removable nozzle. Buzz Catering has an exact match, complete with a childproof red lid, in a 1 litre size.

The bottles are excellent. Strong enough to not deform, but easy to squeeze and direct a jet of bleach where needed. The nozzle plug fits firmly into the neck, with no chance of accidental ejection under normal use. It is simple to pry out with a dull butter knife-type instrument without damaging the nozzle or the neck of the bottle.

Ordering was straightforward. I was particularly impressed by not being forced to make an account for a small initial order as a private individual, but rather having the "Guest" checkout option highlighted above the need to make an account.

The delivery was surprisingly quick. I expected the Items to come via Royal Mail, but the package was processed and shipped via Evri.

I placed the order at 12:21 on Friday 22 May 2026 and received my package from Evri at 12:54 on Tuesday 26 May 2026 -- just one business day later, taking into consideration the Bank Holiday weekend. In that time, I received 7 confirmation, invoice, and tracking emails from Buzz Catering and Evri. I find it difficult to comprehend how other reviewers fail to understand that shipping lead times, by default, are quoted in "business days" for over 90% of e-commerce businesses and logistics carriers -- Amazon Prime is a premium service, and even that defaults to "Prime Day" deliveries at the weekend.

All in all, I am very happy with the service I received from Buzz Catering, and I am equally happy with the product provided. I will certainly return for further supplies, and will pass their name to friends I have in the pub and restaurant sector

22 mai 2026
Avis spontané
Logo de Buzz Supplies Ltd

Réponse de Buzz Supplies Ltd

Hi David
Good afternoon
Many thanks for your wonderful review and confirming the options given and product were excellent.
We look forward to your continued business.
Kind regards

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