Bade was just the best. Very kind and patient. Took the time to take us through all the different sizes and sofas. And genuinely interested in our needs and requirements. Very prompt too. Thanks so... Voir plus
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Lisez les avis des autres
We visited the Tottenham Court Road store in mid-May and Lexi could not have been more helpful or patient. Lexi created a scale drawing of the selected sofa overlaid on the floor plan of our new home... Voir plus
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Lola was extremely helpful during my visit at the store to choose my sofa. She is very knowledgeable, friendly and offers excellent customer service. She was very attentive, suggested different option... Voir plus
L'entreprise a répondu
We had such a positive experience buying our sofa. Nisya from the West End showroom was incredibly patient and knowledgeable, helping us work out the best options for the space we had without ever mak... Voir plus
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À propos de l'entreprise
Coordonnées de contact
61 Fairfax Road, NW6 4EE, London, Royaume-Uni
- 02073729887
- Sales@camerich.co.uk
- www.camerich.co.uk
4,9
Excellent
478 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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I visited the Swiss Cottage showroom…
I visited the Swiss Cottage showroom and Dereece was extremely helpful in showing me the exact sofa I was looking for, as well as providing many options in terms of fabrics. And he was generally very polite, helpful and informative and made the whole experience a pleasure.
17 novembre 2025
Avis spontané
Réponse de Camerich
Hi Ben,
Thank you so much for your kind review. We’re delighted to hear that you had such a positive experience at our Swiss Cottage showroom. Dereece will be very pleased to know that his helpfulness and friendly approach made your visit enjoyable. We really appreciate your feedback and look forward to welcoming you again soon!
Kind Regards,
Camerich UK
Great service
We decided to replace the large cushion that you sit on of our Camerich sofa after 12 years. Carolina Ferreyra was really brilliant and sorted everything out really quickly. I was very impressed with how efficient Carolina was and how simple the whole procedure was. Great service!
4 novembre 2025
Avis spontané
Réponse de Camerich
Hi John,
Thank you very much for your wonderful feedback. We’re so pleased to hear that Carolina was able to assist you so efficiently and make the process of replacing your cushion so straightforward. It’s great to know that your Camerich sofa has served you well for 12 years and we really appreciate your kind words about our service. We look forward to helping you again in the future!
Kind Regards,
Camerich UK
Great service at Chelsea showroom
I had a pleasant and easy experience buying 2 bedroom side tables at the Chelsea/Fulham showroom. Ishraq showed me all the choices and colours and answered all my question in a friendly and helpful way. She also made the ordering process nice and simple. I used Camerich several years ago and their good service has remained the same.
7 décembre 2025
Avis spontané
Réponse de Camerich
Dear Customer,
Thank you for taking the time to share your experience. We’re glad to hear that your visit to our Chelsea/Fulham showroom went smoothly and that Ishraq was able to guide you through the options and make the ordering process straightforward. We’ll be sure to pass your kind words on to her.
It’s great to hear that you’ve returned to Camerich and that our service continues to meet your expectations. If you need anything further, we’re always here to help.
Kind regards,
Camerich UK
Great quality , excellent costumer service and great value!
I’m so pleased by the products and the costumer service! Dereece helped us so much on deciding what is better for us ! He provided all the information needed and u could tell he is an excellent salesperson: professional and honest! I strongly recommend this place if u are looking for quality and good value !
30 novembre 2025
Avis spontané
Réponse de Camerich
Hi Rafaela,
Wow. Thank you so much for your wonderful review. We’re so pleased to hear you had a positive experience with our products and with the support from our Senior Design Consultant, Dereece. We’ll be sure to pass your feedback on to him.
We really appreciate your recommendation and are glad you found great quality and value with us. If you need anything else, we’re always here to help.
Thank you for choosing Camerich!
Kind regards,
Camerich UK
Sofa purchase
I recent purchased a sofa and the service that I received in placing the order was very good. Carolina was particularly helpful.
3 novembre 2025
Avis spontané
Réponse de Camerich
Hi Amanda,
Thank you so much for taking the time to leave us a 5-star review! We’re delighted to hear that you had a great experience placing your order, and that Carolina was able to be especially helpful throughout the process.
If there’s anything more we can support you with, please don’t hesitate to get in touch.
Kind regards,
Camerich UK
Carolina was fabulous
Carolina was fabulous. She helped us secure our order in sale time and was hugely patient when we changed our mind mid order to choose a different style. The order was delivered perfectly and we absolutely adore our final choice. Thank you so much. Couldn’t be happier.
4 décembre 2025
Avis spontané
Réponse de Camerich
Hi Emily,
Thank you for your kind feedback. We’re delighted to hear that Carolina was able to assist you throughout your order and that you’re pleased with your final choice. We appreciate your support and are glad to know you had a positive experience with us.
We look forward to welcoming you back again soon!
Kind Regards - Camerich UK
Fantastic customer service with a smile!
Such a wonderful customer experience in store at Camerich Swiss Cottage and really amazing follow-up. Emily Poynton is a genuine joy to work with - so helpful, friendly and proactive. If you're looking for a new sofa I can't recommend highly enough!
25 octobre 2025
Avis spontané
Réponse de Camerich
Dear Cara,
Thank you so much for your wonderful review! We’re so delighted to hear you had such a positive experience at Camerich Swiss Cottage. Emily will be thrilled to know her friendly, proactive support made such a difference.
Enjoy your new sofa and please don’t hesitate to reach out if there’s anything more we can help with. We really appreciate your recommendation and look forward to welcoming you back in store again soon!
Kind Regards,
— The Camerich Swiss Cottage Team
Sabrina was great
Sabrina was great, really quick to respond and very helpful.
24 novembre 2025
Avis spontané
Réponse de Camerich
Hi Kieran,
Thank you so much for taking the time to leave a 5-star review! We are so pleased to hear that you had a positive experience with Sabrina, our Fulham showroom manager. We look forward to welcoming you back again soon!
Kind Regards,
Camerich UK
Kind Regards,
Camerich UK
Lazytime sofa and Easytime chair
Firstly
I’d travelled to London from Cornwall to try out these sofas in the sale and was expecting to be disappointed as the prices were so amazingly cheap.
I wasn’t disappointed at all and was convinced very quickly by the quality and comfort.
I was able to wander around the store sitting on all the sofas without being bothered but when I was ready for assistance Ishraq at the Tottenham Court Road store was very helpful and prepared quotes for the various permutations I was interested in. When I ordered online the person on the other end of the line was also really patient and pleasant and then the confirmation came through from Ishraq.
Seamless service so far and I’m looking forward to my new furniture.
Thank you Ishraq and the staff at Camerich.
15 novembre 2025
Avis spontané
Réponse de Camerich
Hi Franco,
Thank you so much for travelling all the way from Cornwall to visit us - we’re delighted to hear the sofas lived up to your expectations! It’s wonderful to know you felt comfortable exploring the store at your own pace and that Ishraq at our Tottenham Court Road showroom was able to support you. I’ll be sure to pass your kind words on to Ishraq and the rest of the team.
Thank you again for your trust in Camerich. We hope you love your new furniture and look forward to welcoming you back in the future!
Kind Regards,
Camerich UK
Excellent service - adding extra pieces to some bought a few years ago
I bought a set of ballet wide dining chairs in 2020 - we are delighted with them and are all still as good as new (nice herringbone fabric called crest). When I contacted Camerich to get the equivalent in bar stools for my kitchen island I was delighted that the same fabric/finish etc was available. I sent some photos to Ishraq who really helped me with the decision on aesthetics and then processed the order effortlessly by phone and email. The payment link was very efficient too.
And delighted with the price in your November sale! Many thanks Ishraq for your help. I look forward to receiving the new ballet bar stools.
20 novembre 2025
Avis spontané
Réponse de Camerich
Good afternoon,
Thank you for sharing such a lovely review. We’re so pleased to hear that you had a positive experience and we will be sure to pass your feedback on to Ishraq and the rest of the team.
It’s wonderful to know your Ballet dining chairs are still looking as good as new, and that you were able to find the perfect matching bar stools in the same fabric and finish. We’re also delighted that you were able to take advantage of our sale!
Thank you again for choosing Camerich. We hope you’ll enjoy your new Ballet bar stools just as much, and we look forward to assisting you again in the future.
Kind Regards,
Camerich UK
Second order
This is the second time we've ordered from Camerich and Ishraq again was very helpful. This time we ordered much more. Only disappoint is the wait, but I guess they've got a lot of orders!
12 novembre 2025
Avis spontané
Réponse de Camerich
Hi Ed,
Thank you for taking the time to leave a review.
We're really glad that you're happy with your previous orders and decided to purchase more! We hope that you'll be just as happy with your new order but if you have any further queries please don't hesitate to get back in touch with us or Ishraq and we'd be happy to help.
Camerich UK
I ordered a new sofa and lounge chair…
I ordered a new sofa and lounge chair online with Ishraq Abdulhussein. Great communication on line with her and the whole process was easy and efficient.
10 novembre 2025
Avis spontané
Réponse de Camerich
Hi Nerys,
Thank you for taking the time to leave a review. It's great to get such positive feedback on the ordering process and your communication with Ishraq. We're sure she'll be delighted she was able to help.
We hope you enjoy your sofa and lounge chair for years to come, but please don't hesitate to get back in touch if you have any queries or any more furniture requirements and we'd be happy to assist.
Camerich UK
We had a positive experience ordering a…
We had a positive experience ordering a sofa with Camerich. Carolina was dealing with our order and she was amazing and very responsive and patient with all our questions. I can’t vouch for the quality of the sofa as we are yet to receive it but the team at Camerich was helpful and easy to deal with. Thank you, Carolina, for all your support!
3 novembre 2025
Avis spontané
Réponse de Camerich
Hi Imsh,
Thank you for taking the time to leave a positive review. We're really glad you had a positive experience with Carolina and that she was able to answer all of your questions. We're sure you'll be just as pleased with your sofa once you receive it, but please don't hesitate to get back in touch if you have any further questions or further furniture requirements and we'd be happy to assist.
Camerich UK
Excellent experience
We had the pleasure of buying a sofa from the Kings Road show room. There was a great variety of sofas and very knowledgeable staff, particularly Carolina Ferreyra who helped us pick the perfect sofa.
The whole experience was great, Carolina was attentive but also gave us the space we needed to try out alternatives and weigh up options which is the exact experience that you would want when purchasing a big ticket item like a high end sofa.
We are very happy with our decision and would highly recommend.
26 octobre 2025
Avis spontané
Réponse de Camerich
Hi Michael,
Thank you for taking the time to leave a review. We'll certainly pass your feedback onto Carolina and we're sure she'll be delighted you had such a positive experience in our Fulham showroom when choosing your sofa.
Please don't hesitate to get back in touch for any future furniture requirements.
Camerich UK
New cover for an old sofa
I had bought a sofa from Camerich about 7 years ago and was very happy with my purchase. Recently I ordered a new cover which arrived within the time limit I was given and was fitted by a Camerich professional fitter. Looks like a brand new sofa now. Carolina has very helpful throughout the whole process which went very smoothly and I have been very happy with my new cover.
3 octobre 2025
Avis spontané
Réponse de Camerich
Hi Lela,
Thank you for taking the time to leave such a lovely review. We're really glad that Carolina was able to assist and we're so pleased you were able to make the most of our removable covers to give your old sofa a new lease of life.
We hope you continue to enjoy it!
Camerich UK
Amazing friendly professional service
Amazing friendly professional and knowledgeable service. I purchased a lot of items on a couple of separate occasions to fully furnish a new apartment and the service and help I received from Emily Poynton was outstanding. She is a real asset to teh company.
The furniture seems great quality and i woudl highly recommend this firm
29 octobre 2025
Avis spontané
Réponse de Camerich
Hi Stephen,
Thank you so much for your wonderful review! We’re thrilled to hear that you had such a positive experience furnishing your new apartment. It’s great to know that Emily provided outstanding service and we completely agree, she’s a real asset to our team! We hope you enjoy your new furniture, and we truly appreciate your recommendation.
Kind Regards,
Camerich UK
Fantastic experience, great customer care
Fantastic experience - Sabrina was knowledgable and very helpful, getting the order done swiftly and stress free - and also getting the best deal on offer for us.
27 octobre 2025
Avis spontané
Réponse de Camerich
Hi Deb,
Thank you for your wonderful feedback! We really appreciate you taking the time to leave such a lovely review. It’s great to hear Sabrina was able to make everything easy and ensure you got the best deal. Thank you for choosing us!
Kind Regards,
Camerich UK
I recommend Camerich
I ordered new sofa covers from Camerich and was very happy with the experience. Nisya was extremely helpful, friendly, and knowledgeable. She made everything simple and stress-free and was responsive to emails. The ordering and delivery were smooth and on time, and the new covers look fantastic. Mike, the upholsterer, fitted them perfectly with great attention to detail. I’m delighted with the result and wouldn’t hesitate to recommend Camerich.
6 octobre 2025
Avis spontané
Réponse de Camerich
Hi Jen,
Thank you so much for taking the time to leave us a 5-star review!
It’s great to know that Nisya was able to make the process smooth and stress-free - we’ll be sure to pass along your kind words to her. We’re also pleased that Mike’s expert fitting met your expectations and that you’re delighted with the final result.
Your recommendation means a lot to us. We hope you enjoy your refreshed sofa for many years to come, and we’re always here if you need anything in the future.
Kind Regards,
Camerich UK
I went to Camerich to’ purchase…
I went to Camerich to’ purchase furniture for my new home. I was assisted by Carolina Ferreyra, whom I thank very much for her invaluable assistance in helping me choose furniture and solving the delivery.
Hercommitment and kindness Made everythinh very easy for me..
Thank you
Anna Maria Gianni
8 octobre 2025
Avis spontané
Réponse de Camerich
Hi Anna Maria, Thank you for taking the time to leave a review. We're really pleased that Carolina was able to help and made the process so easy.
We hope you enjoy your furniture for years to come and look forward to seeing you back in our showrooms in the future!
Camerich UK
Amena at Camerich
This is my first experience dealing with Camerich I had been looking online for a while. I walked into the Swiss Cottage branch and was greeted by Amena who from start to finish was fantastic. I will definitely be returning again due to the high level of customer service provided! 5 star feedback and absolutely love my sofa and cushions!
18 septembre 2025
Avis spontané
Réponse de Camerich
Hi Lauren,
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that your first visit to Camerich was such a positive one.
Amena will be delighted to know her service made such a great impression and we're so pleased you love your sofa and cushions!
We really appreciate your 5-star feedback and look forward to welcoming you back to our Swiss Cottage showroom in the future.
Kind regards,
Camerich UK
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